Market Dojo

RATING:

4.7

(90)

About Market Dojo

Market Dojo delivers strategic sourcing and supply chain performance solutions. Key features include event management, auction planning, supplier and user management, smart reporting and white labeling. RFX functionality helps users to run RFX weighted event questionnaires including a request for information (RFI), request for proposal (RFP) and request for quote (RFQ). AI supplier questionnaires allow users to score bids so that users can make smarter, faster decisions. In addition to managing RFQ events, Market Dojo centralises your data, including a participant database as well as a document library for managing documents commonly used in RFQ events. User management feature helps to segregate users on the basis of event category, team and stakeholder level. In add...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Market Dojo Pricing

Monthly and annual licenses available ranging from £50-£500 per month, depending on which module you choose.

Starting price: 

£500.00 per month

Free trial: 

Available

Free version: 

Not Available

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Market Dojo Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Market Dojo

1 - 5 of 90 Reviews

Lucy

Fund-Raising, 1 employee

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

CTB Charity Auction

My overall experience was amazing! In my first meeting we quickly established everything we needed to get in place & within only a few days I received a version of the graphic design for the system & for the interface along with the initial Auction List layout. The catalogue design was also absolutely second to none! I made a number of changes to lots & prices but nothing was ever too much trouble & all of these changes were made promptly! I felt that Market DOJO has really listened to what I needed & as a result there were very few design or layout amendments which made for a smooth run. The way that [SENSITIVE CONTENT HIDDEN] managed the project really was outstanding - always keeping me updated with progress & sending me To Do lists of what was left. It was a total breath of fresh air to work with a company who cares so much about its clients & ensures that the maximum quality project was delivered. The result of the auction was £6300 raised which was totally amazing & we thank Market DOJO again. Thanks, Lucy Chatting

PROS

The software was really easy to use for the auction in terms of managing the auction lots, editing the lots & setting reserve pricing. It was also very easy to contact the bidders either one by one or as a group throughout the auction. Messages also came back easily. Any IT issues we had were also logged via the software & amended really quickly. It was also great for reviewing the latest & highest bids & placing new bids. The design, layout & look & feel were second to none & I received many comments about this.

CONS

It is hard for us to say as we were lucky enough to be able to use this software free of charge for the charity. I personally think it would be good to show images of the lots on the auction & also to show current highest bids for all lots even if you havent bid on it. Finally it would be good to notify bidders when they get outbid.

Vendor Response

Hi Lucy, Thanks so much for taking the time to leave a review.It was a pleasure working with you & Carter The Brave.We're delighted to have been able to play a part in raising such a fantastic amount for Birmingham Children's Hospital and The Carter The Brave Research Foundation. Many thanks for your suggestions, these are the reviews we appreciate most as we love to know how we can improve. We now have a development ticket to display the current highest bids as you have mentioned. We also have a ticket on sending email notifications when a participant is outranked during an auction.This is displayed in the live feed above the auction, however we realise it could be made more obvious.We will do our best to address this.Finally due to the nature of our general use, an image for each lot is not often needed, however we have taken your feedback onboard as a future idea. A work around is using the 'Documents' tab where images & other documents can be uploaded. Thanks again MD

Replied February 2021

Mohammed

Real Estate, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Using Market Dojo

PROS

At Emaar, with tens of sourcing events every week, we are very grateful how Market Dojo helps us in being more effective. With such an easy to use system, our procurement team creates quickly and easily RFQs, RFIs and various Reverse Auctions events. Additionally, the Supplier Onboarding portal saved us hours and hours of work by automating the pre-qualification process for any new vendor. Over the years, the platform has helped us to build a constructive and transparent relationship with our vendors and generate substantial savings on our procurement costs. One more thing we appreciated, every time we had a request for a new feature, the team at Market Dojo engaged in a constructive conversation and for most of our requests, they built the required improvement in no time. Last but not least, the support team is absolutely fabulous. Anytime we or any of our vendors had a question, the team responded and resolved any issues promptly. It’s such a pleasure working with the team at Market Dojo.

CONS

Great tool to track interaction with suppliers, only suggestion would be to integrate more advanced features to manage the Contracts with the suppliers, but I heard they are already working on it.

Huyen

Retail, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2018

Review on MD e-sourcing

PROS

Easy to use. It’s not take long time to create a tender on the system.

CONS

It is not flexible to adjust information. For example, if the bidders type wrong name of company, they cannot change after signing in.

Vendor Response

Thank you very much for the review. We are very pleased to have you as one of our customers. We continually strive to improve and we currently have the functionality for users to change their company name and details through the support function. In the future we will look into this ability through a more automated fashion. Kind regards, Alun Rafique, CEO Co-founder

Replied November 2018

Aurelie

Security and Investigations, 10,000+ employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2018

Very good experience with Market Dojo

Great experience in using Market Dojo with brilliant and quick support. This is a smart tool which simplifies a lot the process for complex projects! I am sure the tool will grow even more in the future, assuring it a great future and success.

PROS

The team and support is really great, always trying to find the solution which is the best for your business. The simplicity, it is not overcomplicated, do the job well and you do not need to spend ages to build your events The improvements which are released regularly and take customer remarks into consideration The "Sandpit" tool which allows you to test your event as if you were a bidder and adjust accordingly, in live. Project stakeholders can access event you want to share with them, and you can also include access restrictions The different ways to access the content (Documents repository, into the event question directly, via Excel download, etc... )

CONS

The scoring for an event with a lot of questions and bidders since so far I believe scoring is only possible per bidder rather than per question across all the bidders, to keep the same scoring logic.

Vendor Response

Hi there, Thank you for your review and feedback. We are pleased that you like our ease of use and the ability to test in the sandpit feature. You are quite right, at the moment scoring is only possible by bidder and not by question. This is however something that we currently have in our pipeline to rectify. We will certainly be in touch once this issue has been resolved. Thanks again for the review. Kind regards, Alun Rafique, CEO Co-Founder

Replied November 2018

Khaled

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2017

An innovative, powerful eSourcing tool that gives buyers absolute control over their tenders.

PROS

Market Dojo has offered me excellent flexibility and customer support to personally operate two RFPs. I have been able to set as many questions as I like, with virtually no restrictions on the parameters set for bidders to answer to ensure that I obtain only the information I require. Incidentally, a lot of bidders commented they preferred this as it allowed them to reduce the work required to submit bids. I love the fact that I could copy and paste the structure of a previous tenders to avoid having to construct new tenders. It saves so much time and enabled my organisation to continually improve the tenders it puts out to market without having to start from scratch. Lastly, Market Dojo's customer support is excellent. They offer a website chat function and email support during office hours and regularly follow up on queries I make out of hours. I always receive personalised, solutions orientated feedback. Market Dojo's owners and employees are clearly very proud of their product and took a keen interest in ensuring I got the best out of its features.

CONS

It requires training, quite a bit actually to learn how to operate various features. The website would benefit from short video blogs showing how to use Market Dojo's features. Once an RFP is launched, it is very difficult to change it so, it needs to be tested prior to an RFP being issued.