Sendcloud
About Sendcloud
Sendcloud Pricing
Sendcloud offers a free trial of 14 days, after which the software is available across four pricing tiers and scales with monthly shipping volume, as outlined below: Essential (1-100 orders): Available for free Small Shop (100-400 orders): €40 per month Large Shop (400-1000 orders): €89 per month Business (1000-2500 orders): €179 per month Enterprise (2500+ orders): Let's talk
Starting price:
€40.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Sendcloud
1 - 5 of 88 Reviews
bart
Mechanical or Industrial Engineering, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
sendcloud i'm loving it
i recommend it to all my friends, starting webshops, small and big businesses it's just soooo much better to have everything in one place
PROSMassive time saver, where i used to have multiple accounts at different shipping services i have almost all of them at one place, can combine labels (saves a lot of paper!) overview of all shipment statuses, automatic C23 paperwork, it works like a charm and if it doesn't the team is there to help you asap even with the free account
CONSI wish that small businesses could use the benefits of the larger ones as well that's a bit of a downside for me but hey let's stay realistic, it's already a winner compared to what i used to have to do when making labels, better pricing and most of all speeeeed another small thing is the hidden costs that sometimes might arise (i blame you Bpost!) they charge 70 cents if you bring a package to a pickup point instead of paying them for the pickup service or bringing everything to a sorting centre yourself, this does not show up when calculating the cost and leaves you with a surprise of 70 cents, if you do 50 packages before you notice that and switch to DPD you already lost. And the whole Brexit thing could go a bit smoother when making shipping labels I guess, but I'm sure that will be sorted with time (DPD NP and DP stuff, a bit confusing)
Reasons for switching to Sendcloud
saw an advertisement on facebook and saw that i could try it for free and with an invoice! no more having to pay 5 times a day because everyone always orders right after you made your last label
Ingrid
Food & Beverages, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Sendcloud will save you time & money while keeping it personal
-We saved time efficiency. - we have the best shipping rates. - Finally we can have an organized administration. - integrated to our webshop and can be integrated to other platforms. - sends personalized and detail information to my customers. - gives me peace of mind
PROSThe biggest issue I was having with my business is that we did everything manually. We used an excell sheet to keep track of addresses, names, shipping companies -pricing and we even created a formula to sort them per country. This was time consuming, because after costumers would place an order, we would have to, AGAIN, send a manual email with all the info. Once we had shipped orders, again our minds would have to remember to send the shipment information to each customer. Because of this super antique method, we spent hours and wasted mornings and nights trying to send the purchase and shipping details to our customers. We were exhausted With sendcloud, not only did we get the most competitive price out there, I also got praise from my customers across Europe since now they have better prices and more "weight freedom" with their shipment (up to 20 kilos keeping the same price). Also, all customers receive a notification once the labels are created. Yes, labels that are made by sendcloud (included in my webshop) I don't have to send manual emails anymore . And wait, there's more: sendcloud will tell you if our customers have written a wrong address, by typo or just forgottent any detail. It will let you know immediately so we can fix it before shipping. Sendcloud also allows us to print all labels at once, even if they're not from the same provider (e.g PostNL or DHL). My customers are happy, I am happy! I’m spreading the word now!
CONSI’d like to have an app to use on my phone so I can track all orders with more ease. Once I have shipped all orders, I take a rest and use my phone only, so an APP would be nice.
David
Computer Hardware, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed March 2021
Good software, Awful delivery of the service they market.
Been using Sendcloud for 3 years Been using Sendcloud for 3 years, have been putting recently over 12,000 EUR of shipping fees per month to their company, the service for such customer size is a joke. This service was clearly meant for smaller fish in the sea. I have had issues with pick up reliability since 1.5 years, we have had daily pick ups planned via contract on Monday, Tuesday, Thursday and Friday. We have had to contact them nearly every week, about the fact that DPD is not picking up, and everytime they do their awful process of asking how many packages there are, and they would even sometimes ask if we have a regular pick-up (which used to work for 1.5 years before) where we explain we do Monday to Friday even though we have been contacting them every week. Absolutely crazy. The next best part is that everytime we contact them it is some random in chat that always just does the same thing, ask us the same questions, and then call DPD and then nothing happens anyways. I am sure we have cycled through each live-chat customer supporter that is available at Sendcloud. The more worrying part is that only at a higher monthly fee does one get a personal advisor which makes 0 sense if we are putting such high monthly sums of shipments into the company, for 30 EUR more a month we get a personal contact person but at 10k-ish a month we do not?
PROSSoftware worked well and there were no IT problems
CONSDisconnection from the courier, denying responsibility for all cases possible.
Reason for choosing Sendcloud
Because I needed to save time with my back then woocommerce site.
Reasons for switching to Sendcloud
Needed easier IT solutions.
Danie
Cosmetics, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
My daily dose of labeling
It labels and tracks our shipments.
PROSIt is all what we need. Easy to use and integrate. This is my main point for the shipment.
CONSSimplicity and integration. It is not necessary to be a developer and everybody can use it daily.
Luuk
Consumer Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Great way of sending goods!
We have not experienced any problems yet, I work with it every day! I am very satisfied.
PROSThe easiest way to ship. It works in sync with the API (Bol, Amazon, Real etc)
CONSEverything works fine!! smooth and easy
Reason for choosing Sendcloud
Its' the easiest way to ship. It works in sync with the API (Bol, Amazon, Real etc)We have not experienced any problems yet, I work with it every day! I am very satisfied.