Starshipit
About Starshipit
Starshipit Pricing
STARTER PLAN from $40 per month for shipping up to 250 monthly orders. STARTER PLUS PLAN from $99 per month for shipping up to 1,000 monthly orders. PROFESSIONAL PLAN from $130 per month for shipping up to 2,000 monthly orders. ENTERPRISE PLAN from $199 per month for shipping up to 4,000 monthly orders. ENTERPRISE PLUS PLAN from $400 per month for shipping up to or more than 10,000 monthly orders.
Starting price:
A$40.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Starshipit
1 - 5 of 29 Reviews
Guy
Verified reviewer
Import and Export, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Changed my business for the better. Would recommend!
The ease of use has allowed my business to handle a large amount of volume. The support line is very helpful and very swift in replies also.
CONSIn regards to cons for this product I don’t have any.
Jess
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Some of the best customer service we've experienced
Very pleasant. [sensitive content hidden] have both been absolute legends, helping us navigate the platform in our first few weeks. When things are time critical, their quick response is invaluable. We appreciate all their emails and assistance looking into things for us when we needed answers.
PROSIt's a very easy to use platform, nice UI and quick to setup. My favourite part of StarShipit is the customer service. We have dealt with sooo many similar software companies recently and their customer service was a defining factor in our decision making process.
CONSThe software lags a little when using the search function or switching between NEW / SHIPPED / ARCHIVE tabs.
Reason for choosing Starshipit
The integration it offered with our other systems.
Graham
Verified reviewer
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2018
StarShipItT has consistently been unreliable.
The GUI is promising and simple. There are a range of services to choose from. That's about it, now to get into the chewy bits...
CONSStarShipItT has consistently been unreliable during the late-afternoon crunch of shipping. Write-backs take over 30 minutes, servers crash. Do not choose this service - shop around. This feedback is from a long-term user of StarShipIT. While they have been receptive to feedback, we're yet to have a week without interruptions in over 12 months.
Vendor Response
Hi Graham, we know it's been a while since you left this review, but we just wanted to say we value your feedback and apologise for the inconvenience you experienced 6 years ago. Whilst Starshipit is hosted on Microsoft Azure and offers 99.9% uptime, our complex integrations with courier APIs can occasionally impact performance. Collaborating closely with our partners, we're always dedicated to resolving such issues swiftly. You can monitor and subscribe to our system status notifications by clicking the bell icon on this page: https://status.starshipit.com/ Your patience and continued commitment to Starshipit over the years is much appreciated! Warm regards, Starshipit's Customer Support Team
Replied November 2023
Zayn
Consumer Goods, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Highly customisable app to really fine tune shipping!
Big thanks to [sensitive content hidden] and the rest of the team that helped me out.
PROSIt offered the features I required at a reasonable price point. The customer support team went above and beyond to get me set up for my somewhat technical requirements and got me setup.
CONSThere's a couple bits of UI that aren't that intuitive but nothing deal breaking. I initially found the app really overwhelming to begin with but after getting guided through it becomes straightforward.
Vendor Response
Thanks so much for the kind words Zayn! Glad to hear you've enjoyed the platform and the team have been super helpful too.
Replied January 2024
Tammy
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Where has this been all my life!!
Starshipit has taken our time consuming, frustrating fulfilment process and streamlined it to take the pain away from shipping.
CONSThat it too me so long to find it..........
Reasons for switching to Starshipit
They didnt have the function to provide MyPost Business and eparcel at the same time.
Vendor Response
Thanks Tammy! Glad you found us eventually! Appreciate the feedback as always!
Replied September 2023
