NeoCertified
About NeoCertified
NeoCertified Pricing
Single user: $99 per user, per year Multiple users: Get in touch with NeoCertified Discounts are available for non-profit organizations.
Starting price:
$99.00 per year
Free trial:
Available
Free version:
Available
Most Helpful Reviews for NeoCertified
1 - 5 of 77 Reviews
Kelly
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
User friendly, easy to setup and maintain. One of the easiest parts of my job to manage.
Ease of setup and portability. The plugin to outlook makes this seamless and user friendly. Setting up accounts can not be made any easier.
PROSThe support is absolutely the best. When I have a user with an issue I can get help right away. Either they send me the information I need to fix the issue or they jump right in and fix it for me when requested. Support is everything and it can be found here!
CONSAbout the only thing that I see that trips up users is that the send receive does not auto check for neocertified email. It requires that the user manually check for messages (Push the button).
Vendor Response
Thanks so much for the kind words, Kelly! If you ever need anything in the future, please don't hesitate to call or email. Peter Schaub
Replied October 2017
Beth
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
NeoCertified was easy to get started and is easy to use, love the Customer Connect feature.
Allowed us to have secure email without the exorbitant cost that we were investigating. Easy to train users how to use, the technical support has been great and easy to work with.
PROSCustomer Connect gives us a portal to direct customers to send sensitive data from our website or from a link on email signature. A great feature that helps to keep customer information secure and is easy for the customer to use.
CONSIn our environment, could not get the Outlook Add-on to work. It would be nice if the Customer Connect would only allow specific addresses and block out the drop down box if they are used to alleviate confusion of choices. The drop down box overrides the manually inputted email.
Vendor Response
Thanks so much, Beth! We are extremely pleased that Customer Connect is working out so well for you. We also appreciate the feedback and will pass along this information to our development team.
Replied August 2017
Jessi
Non-Profit Organization Management, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
McPherson County Community Foundation
Overall I've been completely happy with NeoCertified.
PROSThe notifications of when the email has been read.
CONSSometimes the overall inbox can be a little confusing. And I'm not sure I receive a notification if the email didn't get sent. For example, if there was a typo with address.
Barbara
Hospital & Health Care, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Perfect Fit!
I have been using NeoCertified for one year and have been extremely pleased with their product. I have shared my experiences with several colleagues who have also signed on with NeoCertified!
PROSI was looking for secure email to use for my small business and contacted NeoCertified to inquire about their product. I was attracted to NeoCertified as it worked with Outlook, was easy to upload and very affordable. The staff that I interacted with were very attentive to my questions and helpful with my initial set-up. The recipients of the emails sent through NeoCertified have stated ease of opening and responding to email as there is only a one-time password set by the recipient. I am very pleased with this product.
CONSI have no negative comments to offer about NeoCertifed secure email.
Sandra
Medical Practice, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2021
A seamless and easy secure email platform
I found the platform to work quite well with the needs of my business. It's easy to use and doesn't require me to take the time to go onto the platform online to send and receive messages. The recipients only need to create and save a password once, making it easy for them to receive messages.
PROSThe ability to receive and send secure emails directly from my Outlook email platform.
CONSSometimes Outlook disables NeoCertified as it slows the loading of Outlook. I need to manually re-enable it. Also, if I download new email responses on one computer, I'm not able to download them to Outlook on another computer.
Reason for choosing NeoCertified
The ability to send/receive emails directly from Outlook.