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Arctic Wolf SOC-as-a-Service

Arctic Wolf SOC-as-a-Service

RATING:

3.7

(3)
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Overview
Reviews

About Arctic Wolf SOC-as-a-Service

Designed for businesses in healthcare, finance, manufacturing and other industries, Arctic Wolf SOC-as-a-Service is a cybersecurity solution that helps businesses collect and analyze security threats. The platform offers threat intelligence and risk context, which helps facilitate the detection of threats and manage incident responses. It offers a variety of features such as microlearning, automated phishing tests, artificial intelligence (AI), machine learning (ML), and digital risk management.

Arctic Wolf SOC-as-a-Service Pricing

Free trial: 

Not Available

Free version: 

Not Available

Arctic Wolf SOC-as-a-Service Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

1.5

Functionality

3.5

Most Helpful Reviews for Arctic Wolf SOC-as-a-Service

3 Reviews

Denise

Packaging and Containers, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Managed Detection and Response

Threat detection is everchanging, and having no dedicated security specialist was an issue for us. Bringing Arctic Wolf on board was an asset to our team.

PROS

The software gives me a sense of security I didn't have before. You have a team on your side, watching your system 24/7. Alerts are sent via email of any impending security issues. Phone calls are made if there is an urgent security issue.

CONS

Integration was painless. The concierge team and technical support is top notch!

Reason for choosing Arctic Wolf SOC-as-a-Service

Arctic Wolf's customer support is, in my opinion, is above all others.

Calvin

Computer & Network Security, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed August 2021

MDR that Lacks Teeth

We have used this product for 3 years and have augmented with other products to meet our needs.

PROS

Ability for the platform to provide monitoring for edge traffic, north and south. Decent capability for monitored risk/vulnerabilities.

CONS

Have not integrated to other products that are in our technology stack. MDR capability is lacking. Performed two red-team exercises that resulted in failure to detect and respond.

Reasons for switching to Arctic Wolf SOC-as-a-Service

Superior MDR capabilities.

Christos

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed January 2022

too many tickets

I like the sales team a lot. they took us out to dinner and invited us to events. but the service was less than adequate. We almost considered switching to reliaquest.

PROS

great marketing and sales team to help me learn more about cyber security

CONS

no actionable tickets. lot of false positives and false negatives. Too expensive to add to our stack. lack of product integration.

Reason for choosing Arctic Wolf SOC-as-a-Service

cheap solution

Reasons for switching to Arctic Wolf SOC-as-a-Service

cheaper.