Jatheon Archiving Suite

RATING:

4.8

(26)

About Jatheon Archiving Suite

Jatheon Archiving Suite is a powerful, versatile digital archiving solution that can be deployed on-premises or in the cloud. The platform allows businesses in financial services, manufacturing, healthcare, and other industries to store, organize, and manage documents in a centralized repository. Jatheon Archiving Suite offers a variety of features, including automated document scanning with OCR, document storage and searching and retrieval of archived documents. Users can also locate files and documents using custom search keywords. Jatheon Archiving Suite facilitates integration with numerous third-party applications like Dropbox, Google Drive, Box, Microsoft OneDrive and more. Pricing details are available on request and support is provided via phone, email and o...

Jatheon Archiving Suite Pricing

Starting price: 

$2.50 per month

Free trial: 

Not Available

Free version: 

Not Available

Jatheon Enterprise Data Archiving Solution - Advanced Search
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Jatheon Archiving Suite Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jatheon Archiving Suite

1 - 5 of 26 Reviews

User Profile

Joe

Verified reviewer

Government Administration, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Jatheon Email Archiving Solution

We moved from an old solution to this one and it was an exhaustive search to come to the choice of Jatheon. They worked with us and took care of what we needed to make this happen. Super folks to work with!

PROS

Search feafture is robust and very effective.

CONS

Implementation was a bit slow but only because of the time it took to ingest our old data.

Reason for choosing Jatheon Archiving Suite

I thought their User Dashboard was easier to use and overall the price and process was better.

Reasons for switching to Jatheon Archiving Suite

Unlimited Mailboxes quit their product.

Brenda

Real Estate, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Simple, powerful, fast email archiving solution

We needed something to automatically archive our emails and only retain them for 5 years that had a robust search capability. It needed to sync with AD and give users an easy way to search their own archives. It is mostly used, though by our CEO who is looking or certain email subjects and wants to confirm when certain emails are sent. We don't need anything fancy but the restore capabilities are flexible and do everything we need it to do. We have used it to extract various email for litigation and it was easy to extract.

PROS

We purchased Jatheon Email archiver in 2013. I was a little apprehensive because I liked the product and price point but it was not very well known at the time. We use an appliance on-premise but Jatheon seamlessly upgraded me to the next level when I out-grew the old unit. It is so easy to use and It has a lot of flexibility when I do searches. The searches are very fast and I've always been able to find what I needed. Jatheon support has always been responsive when I needed help with a search or configuration change, or to just do a health check on our system. It's been a very good investment for our company and I'd recommend it to any small business.

CONS

The newer appliance is much easier to use than the previous but I have one comment. When logging in to do administrative tasks, the placement of the administrative functions is on the bottom left. Took me forever to realize that. I think I had to put in a call looking for how to get to it then when they told me I felt a little embarrassed. It's more intuitive for me to find a link on a top navigation bar - that's my only complaint.

Reason for choosing Jatheon Archiving Suite

I considered going to a cloud solution instead of upgrading to the latest Jatheon hardware. Since I had such a good experience with the company in prior years and they gave me a competitive bid and said they would convert my email to the new appliance for me, it was a no-brainer.

Reasons for switching to Jatheon Archiving Suite

Arcmail at the time was clumsy to use and was very slow when we were looking for an alternative.

User Profile

Brian

Verified reviewer

Retail, 1,001-5,000 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2020

Jatheon - Simple and easy email archiving

Overall, it is a good product. Could move to cloud archiving but with the cost and not having any issues, I don't have a reason to get rid of it.

PROS

It just works. Low maintenance and I am able to search emails fairly easy.

CONS

The search function could be better. Max export size needs to be increased for when I need to pull a bunch of emails.

James

Telecommunications, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Email archiving is a snap and the support is fantastic!

This has allowed me to know our emails are safely archived in the event we need to deeply search for a note from several years ago for customer, legal, HR or other issues. I know we are securely sitting not only in o365 for our hosted exchanged, but we are safely back up to AWS as well.

PROS

The easy of deployment into my user environment was insanely simple and effortless. The solution itself is quite powerful and delvers the results blazing fast. The post sale support has been fantastic when I have had a few questions and the follow up is almost instant. Great product and Great people!

CONS

I have nothing bad or down to say at all. The product works as pitched and installed. Great stuff!

Reason for choosing Jatheon Archiving Suite

The Jatheon team were super responsive to my request for a quote and order, plus got everything set up and made sure I was well able to use their services. Great crew!

Bill

Government Administration, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

Jatheon Archiving Suite review

PROS

It was very easy to setup the appliance and start archiving emails, the search feature is very easy to use and administration is rather straight forward.

CONS

Their outlook client could use a little bit of refinement in the way you search from the client, not a game stopper and it does work very well.

Reason for choosing Jatheon Archiving Suite

The Jatheon gave us a better level of support and upon our review of the available products it best fit our needs

Reasons for switching to Jatheon Archiving Suite

Arcmail support was getting very difficult to non existent.