LOOQME Hub

RATING:

5.0

(3)
Overview

About LOOQME Hub

LOOQME is a media monitoring and analytics service. It collects, structures, and visualizes mentions of the company and competitors in the media and social media. The service collects mentions from sources worldwide 24/7: online and traditional media, forums, blogs, reviews, and social media. Our service is made for: • Marketing Managers • PR and communications specialists • Social Media Marketing Managers • C-level and TOP Managers. What solutions does the service offer? • All information about the brand and its competitors in one place; • 40+ metrics for mention analytics; • Measurement of the effectiveness of the work; • Competitive analysis and retrospective market intelligence data; • Insights for crisis management. LOOQME’s benefits: • Dashboards, intera...
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LOOQME Hub Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for LOOQME Hub

3 Reviews

Olena

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

LOOQME has all the needed tools for communications analytics

What is cool is that you can add more services to have greater view of the communication situation - the reputation index, as well as order complex content analytics with up to a 3-year retrospective with your technical settings.

PROS

The LOOQME platform has all the needed tools for communications analytics. You can see the situation on the market on your brand and all competitors you include in your view. The design is user-friendly, all is clear. The mentions are gathered and grouped by their tone (positive / negative / neutral), and you can see each mention separately. The dashboards show all the key metrics, and you can share them with both your team and management. And what needs a separate compliment is the support team, which is beyond praise.

CONS

I really enjoy using the Hub and having all I need in one tool.

Reason for choosing LOOQME Hub

Because I could choose the best option for my business needs and they all are covered with one tool and one company, so I'm not doing a puzzle.

Кateryna

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Feedback from Zakaz.ua about cooperation

PROS

A useful service for work, which should be in the arsenal of any PR manager and marketer. The quality and price are pleasant. On the Ukrainian market - the best in its segment. Quite simple and easy to use. Tracks almost all mentions of the company in the media. Easily sort information and customize reports. Also, the service support team is always in touch and promptly helps and answers all questions.

CONS

There are wishes. to slightly modify and improve the sorting system. Sometimes the service came across news in the monitoring report that were not related to our company. Sometimes, not often

Reasons for switching to LOOQME Hub

The service did not work correctly. I didn’t see a lot of our publications in the media, I had to additionally track them manually.

Tetiana

Pharmaceuticals, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Great expirience with LOOQME

Daily reports are delivered in a convenient format and are quick and easy to view. Furthermore, we used the service of detailed content analysis. Interactive and convenient access to Data Studio, where the user can easily find the essential information using distinct filters. Excellent customer service, quick answers to inquiries, and willingness to support all requests. Thanks!

PROS

Incredible journey to the content analyst with interactive to Data Studio

CONS

A good experience with the company LOOQME, no cons