Acall

RATING:

4.7

(10)
Overview

About Acall

Acall is a comprehensive workplace management platform, trusted by over 7000 global clients, including Mitsubishi, Grant Thornton, and LINE. Acall enhances your office experience by seamlessly integrating hot desking, meeting room booking, visitor management system, and real-time floor occupancy into a single, streamlined service. Leverage Acall's smart automation to eliminate the inefficiencies of underused space and repetitive administrative tasks. This optimization means your team can dedicate more time to what truly drives your business forward. With our user-friendly technology, you can promote seamless team collaboration and coordination, fostering an exceptional workplace atmosphere for full-time, hybrid, or remote members. Acall integrates seamlessly with yo...

Acall Pricing

Prices vary according to the plan.

Free trial: 

Available

Free version: 

Not Available

Acall view check-in status

Acall Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Acall

10 Reviews

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

An easy choice!

PROS

Extremely easy to use and navigate, gives you only what you need!

CONS

Design could be improved slightly, not an issue per se but purely aesthetics.

Vendor Response

Hi, we are delighted to be of your service and to receive your review. Thank you very much! We never stop improving our product and services as we feed back customer voices to our development team every week and make regular enhancement releases. UI/UX design enhancement is certainly in our roadmap and we will keep you posted!

Replied August 2023

Rudolph Jose

Maritime, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Acall Booking system

PROS

It's features eg Reminders, Mobile-enabled and the ease of use

CONS

Some screens (in mobile) I can remember was in japanese? or was it chinese

Vendor Response

Hi Rudolph, we are delighted to receive your valued feedback! All UIs in the mobile app are in English now, except notification messages contain text in two languages (English and Japanese). We have plan to modify the message to English only.

Replied August 2023

Amira

Accounting, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

Desk Booking

PROS

The features provided by Acall are what I like the most.

CONS

User interface that I think need to be improved.

Vendor Response

Thank you for your review, Amira! We've taken in your feedback and will strive to improve them for our users like yourself!

Replied April 2024

Nur Raihan

Accounting, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Save your time with Acall

PROS

Acall has help us on finding and booking space and desk at ease without need to go through hustle.

CONS

The feature is not advance and need some improvements. The interface is normal, might need some better interface

Vendor Response

Thank you for your review, Nur Raihan! We've taken in your feedback and will strive to improve them for our users like yourself!

Replied April 2024

Anonymous

1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Great Feature Without Big Investment

Great product with quite extensive feature

PROS

SSO Feature connected to Microsoft AD and mobile apps that makes it easier for people to book and do check-in

CONS

Integration to other Microsoft Technology can be better

Reason for choosing Acall

Features and pricing

Vendor Response

Hi, we are delighted to be of your service and to receive your review. Thank you very much! We never stop improving our product and services as we feed back customer voices to our development team every week and make regular enhancement releases. More integration with the mainstream workspace software is certainly in our roadmap and we will keep you posted!

Replied August 2023

Anand

Maritime, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed August 2023

ACall Needs Integration with Microsoft Outlook

PROS

Room availability details is quite accurate. Mobile App is good.

CONS

1) Meeting room booking needs to be integrated with Microsoft Outlook. So that we don't have to separately book meeting rooms via Acall App - which needs additional time in our already busy schedule. 2) Acall should allow External email IDs also to be included for visitors coming over for meetings at our office, currently that feature is not available.

Vendor Response

Hi, we are delighted to be of your service and to receive your review. Thank you very much! We never stop improving our product and services as we feed back customer voices to our development team every week and make regular enhancement releases. On your two points, 1) Acall Meeting can be integrated with MS Outlook. Let's align with your HR and IT teams on activating this feature; 2) Acall Meeting supports the setup of meeting appointment whereby you can include email ID of external guest and forward invitation email to the guest. We shall send over the step-by-step guide and provide a demo session.

Replied August 2023

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Fantastic, straightforward application

Time saved

PROS

The UI is easy to understand and booking takes less than a minute to do, saving precious time.

CONS

nothing, overall experience has been excellent

Vendor Response

Hi, thank you very much for your review! Intuitive UI is always our principal product design consideration. We are constantly improving our product and look forward to giving you more delightful user experience.

Replied August 2023

Alvaro

Transportation/Trucking/Railroad, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Easy to use booking system for meeting rooms and hot desking

PROS

Easy to use when booking for meetings rooms using the app or web.

CONS

Requires Japanese to English translation in the web before start using it.

Vendor Response

Hi Alvaro, thank you very much for your review! We do have helpdesk webpages in English to guide users. Please refer to this link: https://help.workstyleos.com/hc/en-us/.

Replied August 2023

Shivratan

Electrical/Electronic Manufacturing, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

non

PROS

Easy to use for end user. It can be integrated with Outlook

CONS

Easy to use for end user. It can be integrated with Outlook

Vendor Response

Hi Shivratan, appreciate your valuable feedback. Looking forward to supporting you further!

Replied September 2023

Alan

Maritime, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2023

Acall (User Review)

PROS

Easy to use and able to select available rooms when required.

CONS

The current features are suitable for my usage

Vendor Response

Hi Alan, we truly appreciated your review. Thank you very much! We continue to improve our product and look forward to giving you better user experience.

Replied August 2023

10 Reviews