Coming from an antiquated platform over to Crossbar was a dream! The support is amazing and the features were everything that we had wanted and longed for. It produces a nice looking page and easy to use functions.

Most functions were easy to use and intuitive. I loved the ease of the email function and ability to add links and photos, resulting in an attractive final product. Also having the app functions was a great addition from our last platform. Our parents loved the ability to view the roster and the chat function proved vital.

We encountered a small learning curve, but the support staff was always quick to answer our questions.

It has been so easy and our Crossbar Rep [sensitive content hidden] is so responsive and knows the system inside and out.

It is so easy to use. I like how it is a one-stop shop for us and the ability to message the customers for a specific program.

I would like for programs and schedule to be synchronized or an option to put that "program" on the facility scheduler and on the public calendar

It’s been very up and down in terms of transitioning. There have been many growing pains and some critical features that are missing.

I do think that for general user the website is intuitive and user friendly so it’s been good a good change overall for our league members.

From a managements perspective, I have found it’s missing a lot of functions that we previously had that are important. We cannot track organization membership (USAH number) unless the member is a participant so parents cannot enter their USAH number. There is not an easy way to email the current membership - need to filter by current team and email.

The pros definitely outweigh the cons. I would recommend the product.

I like the fact that within 10 minutes we had a operational site with post and registrations. The costumer service during the setup process was phenomenal and they were very patient with us and our questions. The look of the site is pretty good though I wish we could customize it a bit more. The communication with the teams is very easy and can be individualized.

In the payment processing, I wish we could print/email a receipt or an invoice to give to the parents after they have paid. The only solution I was given was to take a screenshot, which is not a very professional look. There are a couple of other small things but nothing that can't be navigated around.

Great

I like how easy is to create content and manage the website via computer or phone.

I think their app can have more features. Like the HEJA APP