Mindbody
About Mindbody
Mindbody Pricing
Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.
Starting price:
$139.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Mindbody
1 - 5 of 2,783 Reviews
Jeannie
Consumer Goods, 501 - 1,000 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed May 2021
Has been great for our business
Emily
Verified reviewer
Accounting, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
MindBody is almost all the software you need for a gym or studio
Overall, MindBody is great and I don't think I've even used half of the features after several years of regular use. There is a way to do anything, and tech always provides good help.
PROSThere is a wide variety of ways that you can structure contracts and payments. The feature that allows you to attach PDF documents to each client helps towards operating in a more paperless manner.
CONSRefunds and returns are a bit confusing. The product could also be improved with a better attendance system. They should improve the attendance feature. The sign in app apparently doesn't work and we have used a different sign in software.
Reasons for switching to Mindbody
MindBody offers more features for Gym memberships including the ability to set up recurring memberships via ACH bank automatic withdrawal.
Tydie
Alternative Medicine, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
4
Reviewed April 2024
Great for a Studio for Fitness Classes
I liked the clean UI of the backend. It was easy to find a customer and add services/classes.
CONSIt was a little difficult to backtrack and make changes if you just added a class or service to a customer. It takes some learning to do it with ease, just a but of a steep learning curve. Wish it were easier to make changes.
Frances
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
FUNCTIONALITY
2
Reviewed March 2024
Limited & Expensive
Originally, I really liked all of the gadgets they had to help streamline the check in and check out process, but the equipment they sent was slow and worked poorly after a short time of use.
CONSThey were VERY expensive. All of the upgrades that were really desired for the business were too expensive to be cost effective.
Reason for choosing Mindbody
We we new and it seemed like a great option when I spoke with the sales rep.
Bri
Alternative Medicine, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2023
Worst software , DO NOT recommend
Incredible waste of time, energy and money for me and clients. Unbelievably frustrating and exhausting.
PROSNothing, I wish I could go back in time and reverse ever using them. Over charging, no refunds, billing without consent, no receipts
CONSHours and days of being on hold. Endless glitches with no solution Charges for no reason with no receipt
Reason for choosing Mindbody
The sales rep was very good and extremely misleading.
Reasons for switching to Mindbody
Amazing customer service Excellent seamless software No hidden fees No extra charges without consent Local and relevant customer service No wait times