Loom

RATING:

4.7

(428)

About Loom

Loom is a video recording and screen sharing solution that allows teams to communicate with ease, without wasting hours of productivity from non-productive meetings. Loom includes fast recording, screen sharing, link sharing, video editing, emoji reactions and comments, access controls, and advanced reporting. Users are able to use Loom to record their screen or a specific application in addition to live recording for any video session. Loom generates a custom URL for every video session, which allows video owners to share links to other users. Loom's editing tools allow users to edit, trim, and add CTAs and custom thumbnails. Video owners can use access controls to set privacy filters for videos to restrict visibility for users who don't have a password or URL li...

Loom Pricing

Loom is available for free with limited access to a number of videos. Paid subscriptions with unlimited videos are available on monthly and annual subscriptions starting at $8. Custom quotes are also available for teams and enterprises. Contact Loom for more information.

Starting price: 

$8.00 per month

Free trial: 

Available

Free version: 

Available

Loom for Desktop
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Loom Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Loom

1 - 5 of 426 Reviews

Janice

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed June 2022

Great video recording tool for a start

User Profile

Sarah

Verified reviewer

Internet, 1 employee

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2021

Easy to use screen capture

Overall, I love how I can make a video on my PC and share the link for others to see within secs

PROS

This is so easy to deploy to capture screenshots on PC, can make videos too

CONS

Doesn't record for long the video cast. No more than 5 mins

Reasons for switching to Loom

Starting a software to do screen recording is cumbersome

Jeheen Mahmood

Verified reviewer

Outsourcing/Offshoring, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Best screen recorder for 99% people

I only used the free plan, but I never felt I needed a paid version, the free plan was that good. It covered everything a regular screen recorder might want from an easy to setup solution. Loom doesnt offer advanced video editing options. But that is actually a plus for me as I know nothing of video editing and many other apps scared me off with their sliders and buttons and frames. I am a simple maker who knows his strengths and Loom helped me in playing those strengths. I frequently used Loom for a quick screen grab for my employees and clients showing what I need and do. I later loaded the videos in my Youtube for marketing and easier distribution where network is poorer.

PROS

This is an app that you cant break. You can run it on a barely running PC, low on ram, processing power, poor or NO internet and it will still run, without any error. If it was a superhero, it would be Superman! This is the easiest app that I have used for screen recording - I make instructional videos for my remote employees and content marketing. It runs on and off browsers and can save offline recording. Has very easy to use controls. Loom gives you 1 hour of recording on free plan which is simply generous, while many others give you 5-10 minutes. They have basic analytics for free plan and it is enough for many people.

CONS

There is simply nothing I did not like about Loom. For advanced users and video editors, Loom would feel too vanilla as there is little editing options. But Loom is not for advanced editing, it is for swift screen recording and does that superbly.

Reason for choosing Loom

Both Filmora and Camtasia are great apps. But they are both rather pricy and have too many advanced functions for my need and skills, I was overwhelmed.

Reasons for switching to Loom

Screencastify had a limit of video duration that was too restrictive.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2023

Seemingly great platform - inconsistent and minimal customer service responsiveness

Frustrating and a waste of time. Tried to reach customer tech support and avoid subscription cancellation, requested escalation - Nothing. Invested two weeks trouble shooting, waiting, moving on to other part so a project, waiting, then, something else doesn't work, now - recording uploading for over 12 hrs - and no customer response despite 3-4 tickets over 6 days. I'm done. Good luck to all...

PROS

Potential - Current project requires Loom proposed functionality

CONS

After completing first project tasks..* No Cam/Screen in dropdown menu- no customer service response* Next, no cap when recording slide, no playback video recorded* Next, moved to different browser - now have cam/screen* Next, nothing - still uploading - 12 hours later* Created over 4 tickets in 6 days - one acknowledgment, before additional 3 tickets over 4 days

Reason for choosing Loom

I was excited at it's apparent ease of use, quality, but, regrettably, it was recommended

User Profile

Lucas

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed January 2024

Perfect for instructional videos or just personalised presentations

PROS

I was extremely happy with the way I could create either product demos or instructional videos with a personal feel. The bubble showing my webcam feed really personalised the experience for my customers.

CONS

I would sometimes have audio issues from my microphone. Audio would cut out or be choppy, this only occurred with Loom, other video capture software did not have this issue.