Mural

RATING:

4.5

(128)

About Mural

MURAL is a collaboration platform designed to help organizations capture and analyze ideas and create custom workflows to handle project management operations across teams. The platform includes scheduling capabilities, which enable administrators to set timers for tasks, lock content, invite members and define role-based access, allowing members to view or edit specific sections of the whiteboard. MURAL lets managers schedule and run brainstorming sessions in a digital workspace using online workshops, customer journey mapping and strategy evaluation. Features include polls, post-meeting debriefs, custom templates, single sign-on (SSO), IP whitelisting, thinking canvas and more. Additionally, users can organize information in documents using flowcharts, lists, dia...

Mural Pricing

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Available

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Mural Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Mural

1 - 5 of 80 Reviews

Noemi

51 - 200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2021

Perfect way to keep people engaged

User Profile

Daniel

Verified reviewer

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

No other Product Even Comes Close

This tool achieves many problems and is suitable for everyday use, personal use, small groups, and large working groups. Personal Use: visual organization and planning Small Groups: can quickly move ideas into visual representations that make it very easy to share with other people. MURAL's often become the foundation for projects which people come back to time and time again. It is very satisfying to collaborate with colleagues in this way as much of the applications we use day to day are only design for single users. Workshops: MURAL is powerful when put in the hands of a facillitator who can then guide a group of people through experiential learning and discussions which lead to emergent thinking and non-intuitive insights. Visual Documentation: Over the years I have become very proficient as a visual note taker in mural and can listen to speaker or meeting proceed and capture the meeting in a visually engaging way.

PROS

Mural is hands down the most versatile visual communication tool available today. What I love the most is that I can use the tool every day and that its easy enough for most people to get the hang of within a few minutes, allowing anyone to interact in high fidelity.

CONS

The one thing I don't like about Mural is that some people aren't pro users—I wish everyone were =) Also wish that MURALs could be a first class object in GSuite's Drive =)

User Profile

Grace

Verified reviewer

Retail, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Mural is very helpful in collaborative projects

Is what I use to examine information. It will help me develop affinity maps, user profiles, and user flows. I find this to be an excellent resource. To do my job, this is crucial. And I am able to work well with others.

PROS

My favorite feature of Mural is that it enables for the steady and continuous growth of an idea or concept over time, with contributions made offline and maintained through subsequent ruture review sessions.

CONS

On sometimes, I had to refresh the website because an issue has occurred while I was dragging the post it or items around with the mouse. When I spend too much time there, this happens to me.

Reasons for switching to Mural

I like Mural. My study is being analyzed using the mural. Now that you've improved Figma, I feel like my work will take less time and be more efficient.

Jennifer

Design, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2021

Perfect platform for design work sessions!

Solving design work sessions and visually organizing projects.

PROS

I'm a designer and given our agency is now WFH, we are all really missing our work sessions, locked in a room looking at a whiteboard, sketching, taping, etc. Mural has let us do that now digitally! Thank goodness! When one of my designers need me to review something, we set up a mural and I can sketch over their designs or leave post-it notes, plug in images for inspiration, anything. It's been such a game changer for agencies and designers.

CONS

I wish you could expand the artboards more or even have the option to do multiple artboards! There are times when we have huge projects that go on for months and we run out of room. Would love to have that be more flexible!

Reasons for switching to Mural

Not enough guaranteed privacy and security.

Nick

Market Research, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

2

Reviewed February 2022

Mural is the corporate version of Miro, it feels sluggish and uninspiring

It's for online collaboration mostly.

PROS

It does what it says on the tin. You can still manage your way around in the app, it's just that it doesn't inspire much in the way Miro does. Templates are unappealing, fonts are unappealing and it takes effort to adjust everything to your own liking, more than it should.

CONS

I just really miss using Miro to be honest. Mural has everything Miro has, but in a lesser form. It's like Powerpoint vs Keynote. Powerpoint definitely will get the job done but if you want to have more control or use advanced features you will want to use Keynote. As a designer I miss that in Mural. In that same fashion, Mural also allows you to have more administrative rights over others, just like Powerpoint can force you to use company templates in limited ways.

Reasons for switching to Mural

Our company chose Mural as the company wide tool.