It has been a more professional method of communication where personal conversations are not linked to work conversations, having a very professional and secure system, with functions that are easy to handle for any type of person.

Although there are many apps that offer the same service, I like Qwil Messenger better because it allows me to have conversations with my clients more organized by groups of suppliers or groups that I want to create, it also has a very easy configuration for everyone to understand where I can communicate without difficulties with others. Everything is saved, the records, documents and actions that are executed in a very secure way.

I have not found faults in its operation but in its response time by the support team, it is the only thing I see that does not work well

Overall, a very pleasant and professional tool for communication. The App has worked very smoothly, allowing us to work efficiently without worrying about security when sending sensitive information. The customer support has been great.

The security and familiar WhatsApp-like chat field.

Looking forward to e-signatures when available.

So far so good, all the clients we have tested this with are using it. Early days but the signs are good and the timing is right as most businesses in Australian financial advice are looking to get away from file sharing via email.

Easy to engage with clients and staff, most people are used to these sorts of messaging services. Great to be able to share documents with clients without using email. The video function removes the need for another external software such as Zoom. Digital signatures will be one of the more critical functions for our clients going forward.

Nothing obvious. Digital signatures are highly important for this to stick with clients I think.

Surprisingly inexpensive, very easy to use, taking the best from the competition, delivering robust capabilities in a reliable manner.

1) Easy to control internal data, minimising the risk that client contact details and associated data leak out of the organisation2) Full control over which parts of the organisation have access to any 'chat'3) 'Butler' function4) Search and search results (text and jump into a date)

There is not much we do not like. Would like to have history of chat/thread participants.

I have gained more clients, and more work. I have been able to analyse my cost and projects from a time management and document management perspective.

Ease of integration.Seamless add on clients.Document management.Quality of connection is superior to Teams or Zoom

The call feature requires access to the mobile browser, if using from mobile, and the screen times out (phone feature) so it would be great if the call could still continue.