AestheticsPro

RATING:

4.4

(437)

About AestheticsPro

AestheticsPro is a cloud-based, HIPAA compliant medical spa management software solution that offers staff and calendar management along with client management, a point-of-sale and marketing tools within a suite. The staff management feature allows users to manage employee timesheets, payroll, commissions and tips. With staff calendars, users can manage staff scheduling and avoid instances of overbooking. AestheticsPro enables users to store all client information in HIPAA-compliant charts. Users can sign in from any device and access records from any location. The software also offers marketing management, which allows users to track leads and run targeted email campaigns for customer acquisition. With the accounting module, users can generate real-time updated sa...

AestheticsPro Pricing

Starting price: 

$150.00 per month

Free trial: 

Available

Free version: 

Not Available

Secure EMR with photo markup tools.
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AestheticsPro Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for AestheticsPro

1 - 5 of 438 Reviews

User Profile

Elka

Verified reviewer

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Great Product & Service

I’ve been using Aesthetics Pro while working at other spas and for my own. It’s been a terrific experience. Doesn’t require much training at all. Staff seems to self-learn as it’s very user friendly. Great for scheduling and invoicing. Also use reports to balance and reconcile my end of day.

PROS

It’s very user friendly and easy to use. Application covers majority of my needs for the clinic and staff.

CONS

The software seems to have limited applications on certain browsers. Works best on Chrome.

Vendor Response

Thank you very much Elka! -AestheticsPro Team

Replied June 2019

User Profile

Ember

Verified reviewer

Medical Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2018

Mixed Feelings

Overall, we enjoy the software. We wish we could customize more things within the software, such as certain reports. A help menu would also be a welcome addition. However, we do like that we can have multiple levels of access so each employee has what they need but do not have access to unnecessary features as we see fit. Would cautiously recommend this software.

PROS

I love the features available within this software, it is exactly what we needed to begin paperless record keeping with our clients. We like all of the reports we can run & the overall look of the software is great.

CONS

I don't enjoy having to create a "support ticket" to ask simple questions, a HELP website would be great. Often we get a response that "the development team is working on it" when we bring up an issue. Some of the features within AestheticsPro are faulty & need to be updated.

Vendor Response

Thank you Ember, we will have an Account Rep reach out to you to discuss employee access as we do have tiered privileges. We will also work out a Help Plan with you! -AestheticsPro Team

Replied December 2018

Rose

Medical Practice, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Reviewing through [sensitive content hidden]

Super helpful and our boss really put all her energy and time into customizing the account and I know that it was crucial for the business to get into order.

PROS

I like that all of our daily tasks can be completed through one software and that is AestheticsPro. Also just super grateful for [sensitive content hidden] and her patience and help during these last couple of months. Just want to recognize that and share that with your team!

CONS

I was a new user on the account so I haven't found anything other than just the simple fact that it takes time to learn the system.

Vendor Response

Hi Rose! Thank you so much for your amazing review of AestheticsPro! We are thrilled to hear that you are enjoying the software and have found it so useful. Feel free to reach out if you ever need help with anything! Wishing you all the best in the business! - the AP Team

Replied April 2024

Bekki

Hospital & Health Care, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed March 2024

Steer clear!!!

Set up was excruciatingly tedious. It is not user friendly at all.

PROS

Easy to send an invoice / receipts. The customer service is ok.

CONS

It is so clunky, confusing and glitchy. I cannot express in words the frustration i have been experiencing.

Reason for choosing AestheticsPro

A colleague told me she thought it was a good option.

Vendor Response

Hi Bekki, thank you for your feedback of AestheticsPro. Our team has contacted you several times with no response in hopes that we can help you with your software. For assistance, please reach out to your account manager. Wishing you the best in business from the AP Team!

Replied March 2024

Karen

Alternative Medicine, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

New to Aesthetic Pro

So far the training has been very good and training appts appointments scheduled online have been worthwhile. Trainers have been very patient.

PROS

It seems easy to navigate and support is excellent.

CONS

I have just started this process and cannot say what i did not like. Ask me in about 6 weeks.

Reason for choosing AestheticsPro

It was recommended to me by a colleague.

Reasons for switching to AestheticsPro

It was part of the practice I worked at and did not care for it.

Vendor Response

Hi Karen! Thank you for choosing AestheticsPro! We are so happy to hear that our software was recommended to you by a colleague and that you've been enjoying our award-winning customer support! We hope your onboarding experience continues to be seamless, and we wish you all the best in the business! - the AP Team

Replied February 2024