ContinuousCare

RATING:

4.9

(9)
Overview

About ContinuousCare

ContinuousCare is a cloud-based white-label platform that allows healthcare organizations of all sizes to create personalized telemedicine solutions. The platform offers a host of features such as a patient portal, text consultations, custom website domains, practice management, remote monitoring tools and more. ContinuousCare’s platform is customizable and can be tailored to meet the needs of any healthcare organization. The software was built on an open-source technology stack, so it’s scalable and easy to integrate with existing systems. The system allows patients to access their medical records, book appointments and track their progress toward goals. Clinicians can create custom workflows for each patient based on specific needs and preferences.

ContinuousCare Pricing

Our pricing starts at $10/month

Starting price: 

$7.00 per month

Free trial: 

Available

Free version: 

Not Available

ContinuousCare monitoring patients
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ContinuousCare Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for ContinuousCare

9 Reviews

User Profile

Dr Gerard

Verified reviewer

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

ContinuousCare A Practical Telemedicine Solution

Just like any software, at the start it can be a bit confusing but once you get going the system is easy to use. Overall I find the platform is very practical and can be profitable to health providers as payments can be collected online or onsite.

PROS

ContinuousCare allows any health professional from any country to provide telemedicine services to patients. The other advantages are: 1. Easy to set up patient monitoring plans allowing patients to upload their readings which generate alerts automatically. 2. Text consutations which allow patients to forward health related questions to be answered by providers. This can be a paid or free service. 3. Video consultations using both mobile devices and pc. 4. Ability to generate a prescription after a consultation. 5. Patients can create a very detailed personal health record. 6. Two mobile apps are available: one for providers and another for patients. 7. A blog is available for publishing medical articles. 8. Online appointments can be made for both video consultations and in-clinic. 9. It is web-based so nothing to install.

CONS

1. Patients need to have an email address for registration and cannot do so with a mobile tel number alone. 2. Administrator cannot edit a patient's email address if there is an error for instance. 3. Patients cannot be deleted although they can be disabled.

Jayakrishnan

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

User friendly

Excellent Its helps a lot for my workflow as a doctor

PROS

Caterng all the requirements of healthcare provider and seeker. Certain functions exceeded our expectation. Ease of access to patient data and security is worth mentioning.

CONS

Really satisfied and so far no issues. Technical team is very understanding.

Reason for choosing ContinuousCare

Continuous care is much better. Easy Security Value for money

Heba

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2023

Excellent costumer support

Excellent

PROS

I think the video conferencing and text consults are most desirable for our business model.Costumer support is impeccable

CONS

I think having a more open text options with the patient is important (as of now we can only text patients if they text first)A zoom feature for video that allows us to use our brand would be great as well

Reason for choosing ContinuousCare

initially it was pricing and regional availability, however, they have worked on this since then and made it more affordable and available. i like that you can plan all the visits/interactions in the patients journey ahead

Reasons for switching to ContinuousCare

We wanted a software that allows for a more patient/physician interactions and also be more suitable for chronic continuous care

Vendor Response

Thank you for your valuable feedback. Ability to initiate in-app conversations from the Provider side will be available in our next upgrade of the Remote Monitoring feature.

Replied April 2023

Noble

Hospital & Health Care, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Continuous Care, a tool for providing better care

I have been able to help my patients achieve quicker and better disease control during the past 9 years of my use of Continuous Care than anytime before.

PROS

Many good features - the PHR, the remote monitoring, the text and video consulting.

CONS

Payment has been difficult for some of my patients. If automatic payment from credit card etc for remote monitoring subscription can be incorporated, it would be very helpful.

Vendor Response

Thank you for your valuable feedback.

Replied April 2023

Tshedi

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Medical Office on the go

This my 4th year using it and really like it. My patients are also happy with it.

PROS

My top features are the convenience and how user friendly it is.

CONS

There are some features that would be really helpful like a quick review of systems template, SOAP note template.

Reason for choosing ContinuousCare

It was affordable and customer service was great.

Kris

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Telemedicine, a first for Fiji Islands

Brilliant! Extraordinary!

PROS

The concept of a virtual platform created to offer telemedicine services is very tech savvy

CONS

Limited information regarding patients makes it challenging, perhaps more parameters can be introduced

Valentina

Wholesale, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

De facil uso.

PROS

La mayoria de las funciones superan nuestras expectativas, es muy completo e intuitivo.

CONS

Estoy satisfecha con este aplicativo me encanta.

Ronak

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Best Practice Management Software.

It helps me to serve my clients at my Holistic Medical Practice. Apps helps my clients to log questions, or daily plans. Online Video calls helps them to get in touch from the comfort of their homes.

PROS

What I liked the most: - Ease of operation - clear functions - personalised customer support - versatility

CONS

nothing as such... Additional feature of creating custom medicine type/dose can be nice.

User Profile

Yasheel Kumar

Verified reviewer

Medical Practice, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Very professional

1. Offering E-health platform to the people of my country for free 2. Going digital regarding records. 3. Help the ​patient to sync their daily vitals for better monitoring and treatment 4. Health blog for the users

PROS

User-Friendly​ Very great and helping customer care internationally Quick response

CONS

API to integrate to other platforms Medication pre-list Search patient list sometimes lags

9 Reviews