Let's Talk Interactive

RATING:

4.8

(6)
Overview

About Let's Talk Interactive

Let's Talk Interactive is a web-based telehealth software designed to help businesses in the healthcare industry manage scheduling, notes, reporting, virtual training, payments, provider networks, interoperability, and more. Key features include virtual waiting room, usage analytics, group calls, calendar integration, credit card payments, provider queueing, patient-facing scheduler, and custom branding. Let's Talk Interactive lets teams schedule and launch sessions across both home and medical environments. The solution is suitable for individual providers, behavioral health, hospitals, provider networks, nursing facilities, urgent care, jail administration, first responders, child welfare, and schools.

Let's Talk Interactive Pricing

For solo practitioners and small provider organizations, pricing is determined as a monthly fee. For enterprise health systems, pricing is scoped separately. Please contact us to learn more.

Free trial: 

Available

Free version: 

Not Available

Let's Talk Interactive patient name
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Let's Talk Interactive Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Let's Talk Interactive

6 Reviews

Anna

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

LTI for training purposes.

Wonderful!

PROS

We love LTI! We provide training to foster parents. We are able to send invites, message participants, send out forms, upload materials and the software is easy to use. We are able to pull detailed reports for every event we host. We host on average around 70 events per month. If we ever do have an issue, the LTI team is extremely responsive and fix the issue within no time. Great customer service!

CONS

We have not had any issues. Everything has run smoothly for us.

Reason for choosing Let's Talk Interactive

They offered better reporting that met our needs.

Vendor Response

Thank you so much, Anna. We are thrilled to hear your feedback and that your team continues to have a great experience on our platform.

Replied March 2022

Steve

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Telehealth

PROS

Interface with payment prior to connect with patients

CONS

Everything else looks good and it's good concept

Vendor Response

Thank you so much for sharing your experience, Steve! We value your partnership and are excited to continue to make the experience a positive one for you and your organization.

Replied March 2022

Jordan

Non-Profit Organization Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Non-Profit Telehealth Utilization

The ability to collect copayments digitally before a virtual session begin is a improvement and benefit to our business process. The ability to send files and collect digital signatures, all in one platform is a benefit to our business model.

PROS

The features of LTI's platform that are the most user friendly are the video conferencing and scheduling. Implementation was somewhat difficult when it came to customizing forms for file sharing and collecting signatures. I use the reporting feature the most to check on utilization and track productivity through virtual clinical sessions.

CONS

Integration with out current business process is difficult because of the data requirements for billing. The ability to customize data collection and exports from sessions would be an area of improvement.

Reason for choosing Let's Talk Interactive

We choose Let's Talk Interactive because they provided an all inclusive product that was currently in use within our organization that would easily expand into other departments and segments of our business. With virtual meetings and follow up trainings, our team was able to learn and adapt to a new way of work in a relatively short amount of time.

Vendor Response

Thank you so much for your review and we appreciate your honest feedback. Let's Talk Interactive is always looking for ways to improve our software offerings and will do everything to ensure our software provides you with a seamless integration into your workflows. As your partner, we will continue to work with your team to meet ALL of your needs.

Replied March 2022

Crystal

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Let's talk has been a life saver.

PROS

The software was very user friendly. Was very easy for me to teach my counselors.

CONS

Other than having some minor issues with using an ipad. I have no complaints about this product.

Vendor Response

Crystal, Thank you for the wonderful review! We truly value you as a customer and thank you for the time you took to do this. In response to the iPad issues you experienced - our support team was able to connect with the users having the issues and resolve this with them. Our system works on any type of device and our 24/7 support team will ensure your providers have all they need to be successful.

Replied March 2022

Eileen

Mental Health Care, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Good software that got us through the roller coaster of covid

PROS

The feature we enjoyed most was the ability to take our forms and give them to LTI to be uploaded into our platform and also to be able to obtain all signatures on our forms virtually.

CONS

There were some hiccups when integrating from the older version of the platform to a newer one but the staff at LTI were very responsive.

Vendor Response

Thank you for the wonderful review. Our team prides itself on its responsiveness and will ensure your team always has what they need to be successful.

Replied March 2022

Nona

Hospital & Health Care, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

AHC Telehealth

Very easy implementation with wonderful product support.

PROS

Ease of implementation and product support.

CONS

No cons have been experienced.

Vendor Response

Thank you so much for sharing your experience, Nona! We're thrilled to hear that your experience has been a positive and productive one. Looking forward to continuing to support your organization.

Replied March 2022

6 Reviews