Feedbucket

RATING:

5.0

(20)

About Feedbucket

Feedbucket is an easy-to-use website feedback and bug-reporting tool. Get more effective feedback and bug-reporting process for all web development and design projects. Using the Feedbucket tool a user can send annotated screenshots and screens recordings directly on the website they are reviewing. This is done without any installation needed on the client side. All feedback is collected in the Feedbucket interface as well as sent directly to any project management tool the user is working in such as Trello, Jira, Asana and so on. We help bridge the communication gap between developers, designers and clients and save you time by simplifying the web designs and development feedback process.

Feedbucket Pricing

Basic plan: Free - Pro Plan: $29/month - Business: $79/month Try Feedbucket for 1 website project for free - No credit card. No catches. No BS.

Starting price: 

$33.00 per month

Free trial: 

Available

Free version: 

Not Available

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Feedbucket Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Feedbucket

1 - 5 of 20 Reviews

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Great tool that saves time - outstanding support

So far no problems and everything we expected was met or implemented.

PROS

The simplicity with which we can now carry out the testing phase of new websites. We save time and at the same time have in the direction of the customer a professional software that enhances our services.

CONS

Since the software is new, not all possible features or integrations are available yet, but since the customer service is very dedicated, that will surely come. Therefore, we have no negative opinions. Only the fact that the branding of the box is only possible in the most expensive tariff, we do not like so well.

Craig

Online Media, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

We moved from Marker.io and we're not looking back!

From the very beginning, [sensitive content hidden] and his team have been phenomenal and I'm really excited to continue working with the team going forward!

PROS

Feedbucket allows for our customers to seamlessly give us feedback for their websites. This is such a high quality and polished tool. It helps us elevate the value of our product for the end user.

CONS

Initially, we had some features from Marker.io that weren't present in FeedBucket (namely a specific feature regarding Asana Integrations). I spoke with [sensitive content hidden] regarding the justification for inclusion and he identified a timeframe for the addition of these features and the team have absolutely surpassed our expectations! Thanks so much!

Reason for choosing Feedbucket

Ruttl offered very detailed feedback tools but it was almost too technical. It would allow for customers to give pixel-perfect feedback which sometimes would not be feasible to carry out based on their purchased package. Not only this, but it was also a consideration that this high level of complexity could be a massive switch-off for the customer who is already paying for someone else to build their website. If they had to learn to use the software, this could have been a red flag. Thankfully with FeedBucket, the widget is intuitive and the onboarding is very helpful in getting the customer to leave feedback right away!

Reasons for switching to Feedbucket

Marker.io changed their policies mid-contract which forced us to either pay an increase of over 700%. Needless to say, we felt a little conned so we looked at alternatives like FeedBucket & Ruttl and the conversation with [sensitive content hidden] where we were able to transparently lay out our requirements and needs for FeedBucket absolutely sealed the deal. he was supportive and understood our requirements completely. He was transparent with the capacity and functionality of the product and we both fully understood one another. This meant I had no regrets in moving from Marker.io to Feedbucket.

Richard

Media Production, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Simple but effective

So far I can not fault this in any ways. Great value for money and will save countless hours management customer feedback on projects

PROS

As a company it is incredibly easy to implement on multiple sites and integrate into 3rd party software. You can have a site on Feedbuck and integrated in a matter of minutes. From a user point of view it is simple and intuitive to use and not convoluted.

CONS

A few very minor things based around comment styling (use of colours etc) but I know this is being looked at for future development.

Reason for choosing Feedbucket

Lack of integration into Teamwork which is essential

Reasons for switching to Feedbucket

Trialled Marker but there were issue with it crashing Wordpress website. The feedback interface (although some great tools) as a bit clunky.

Philip

Internet, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

A must-have for web agencies

Overall, feedbucket works really well and we did not run into any bug. Customer support is next level here!

PROS

This makes communication about feedback on a website or web-app super easy. Directly implemented on the website as a widget with a lot of useful feedback options (foto, video, highlighting).

CONS

You need to add and later remove a script to your website. In comparison to other tools that display websites inside another application, this takes more time.

Reason for choosing Feedbucket

We have used it before and liked it.

Reasons for switching to Feedbucket

Display inside Markup was not reflecting the actual page and then a client requested to switch tools since this was confusing.

Conal

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Feedbucket is a game changer

Our overall experience has been excellent, we dont have any complaints and Feedbucket has helped us free up so much time during our website development revisions.

PROS

Feedbucket is super user friendly for us and our clients. The integration between Asana means that we almost never have to open feedbucket itself but can manage feedback all from within Asana

CONS

Feedback tools could have the ability to use different colors and line thicknesses. Comments left on feedback should be allowed to include attachments Asana to Feedbucket should be able to bring over Asana comment images and assets It would be very nice if there was a customer facing Feedbucket portal

Reason for choosing Feedbucket

Price and included features were better on Feedbucket then they where on BugHerd