UserQ

RATING:

4.6

(10)
Overview

About UserQ

UserQ is a cloud-based user testing solution that lets marketers conduct preference tests, group information via card sorting, and analyze where visitors click first on the website with first-click tests. Additionally, it offers tree tests that let staff members know whether users can navigate through the app effectively. It also enables employees to perform surveys to know the users' opinions. \

UserQ Pricing

With UserQ there is no need to commit to monthly fees. You only pay what you use.

Starting price: 

$10.00 

Free trial: 

Available

Free version: 

Not Available

Card sorting in English or Arabic
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UserQ Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for UserQ

10 Reviews

User Profile

Ahmed

Verified reviewer

Higher Education, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Review

I really love to see userq make standards and solve problems with best they can

PROS

I like how specific their surveys to make best products and services

CONS

I like their effort on improving the surveys

Bashar

Design, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

The best remote testing tool in MENA

I had a significant experience with UserQ, the journey of signing up, creating a test, and recruiting participants were extremely easy and effective, and the credit price was reasonable.

PROS

- Design / Look & feel- Amazing user experience - The ability to run a test in Arabic language- Rapid and notable responsiveness- Quantity of tests and testing approaches- Quick support responses

CONS

I would like to have a full Arabic version of the platform not only the tests

Anonymous

201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2023

Bad experience

In the start it's good journey I am receiving the survey after that no survey even survey come but I am unable to do the surveyMy earning is stuck from the last 2 months and now I am thinking to find the other Web or sourceIf this continues in the next month surely I will not use this and also advise the others don't waste the time

PROS

This one is easy to use making email to the user

CONS

Mostly the survey not comes and sometimes survey come but with a error and I am unable to do the surveyThat's why my earning is stuck at 8. 50 dollar from the last 2 months

Vendor Response

Dear tester, We appreciate your feedback. With regards to the number of tests available, we understand that this may be a concern. Our tester selection is randomised and based on the demographic selection by our clients, so not every test will be available to everyone. Also, we cannot control the number of tests that are published. It is important to note that this number is expected to grow over time as more people use the product and create their own tests. If there is anything specific that we can assist you with, please do not hesitate to reach out to us. We are here to help and we value your feedback. Best regards, UserQ Team

Replied February 2023

Anonymous

1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

UserQ

PROS

One of the most important and best sites that provide survey services.I have used many sites in the past, but in my opinion, this is the best among them.What annoys users most about the questionnaire surveys are two things:The first is the user experience.The second is the duration of the questionnaire surveys.This site has dealt with this problem really well. All the questionnaires are designed in a modern, distinctive way, easy to deal with, with clear and friendly interfaces that do not cause boredom. Once the user starts a questionnaire survey, he will not think of backing down before completing it.In addition, the duration of the questionnaires often ranges from one to five minutes.

CONS

I believe it would be beneficial if UserQ had the option of posting survey results to social media platforms.

Anonymous

5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Review from user of UserQ

PROS

Its simplicity yet it's very comprehensive in achieving the task.

CONS

There is a room for improvement in tha layout of user interface.

Denaa

Computer Software, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great tool for usability testing with real users

PROS

I like the user interface which is very easy to use. We get to customize the target group which is pretty cool. I've published a couple of tests and I got pretty accurate results. Their payment method is also easy.

CONS

Nothing much to say. Everything is pretty easy to use

Raman

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Excellent platform

PROS

I am using UserQ from last few months and found their support system is quite active. Their NPS system is very good. I like the Preference test and Prototype test methodologies.

CONS

I really don't think there is any Con. Refer an earn policy can be made better.

Michael

Accounting, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Good

PROS

First good designing and second ease of use

CONS

That it legit and honest platform paying

Flavio

Electrical/Electronic Manufacturing, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Perfect Application for research

I like because I have the chance to give my opinion on a great range of topics, and I get paid for it.

PROS

It's very user friendly and easy to use

CONS

Now I had no issue with UserQ, and I like the overall experience

Nada

E-Learning, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

UserQ is a very powerful tool for surveys

PROS

its user interface and I love how the website is very well organized

CONS

No thing so far, but I think I'll have the same opinion as if there's any bug I'd notice it

10 Reviews