inHANCE

RATING:

3.0

(1)
Overview

About inHANCE

With over 45 years of customer experience solutions to small to medium-sized water utilities, inHANCE has a proven system that will work for your community. It offers a utility billing software that is reliable, affordable and easy to use.

inHANCE Pricing

Free trial: 

Not Available

Free version: 

Not Available

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inHANCE Reviews

Overall Rating

3.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

2

Customer Support

1

Value for money

1

Functionality

4

Most Helpful Reviews for inHANCE

1 Review

User Profile

James

Verified reviewer

Utilities, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed September 2020

Why I switched

Customer service and tech support was the worst. You always felt as if they HAD to help you out yet AGAIN.

PROS

Not much. It really wasn't as customizable as others in the same category for a small water district.

CONS

The absolute worst database management. I am from the old school of "garbage in, garbage out". Not with this software. Once you input your data it was theirs. If you wanted to run a non-standard report or play "what if". Call Tech Support, pay a fee and we will get back to you.