MaxBill

RATING:

4.0

(8)
Overview

About MaxBill

MaxBill Utility SaaS is a modern billing and CRM management designed for multi-utility suppliers and service providers. This end-t-end solution offers a full suite of modules to automate revenue management, invoicing and reconciliation, configure product and service portfolios, advance partner management and customer care operations, and continually enhance customer experience. MaxBill is successfully utilized by over 70 multi-service companies wordwide, such as Energy Retail (UK, 2 millions service points) Communal Energy Partner (UK), Firmus Energy (Ireland, over 110K customers) Who do we help scale their business? ENERGY PROVIDERS: - Renewables providers and DERs - Traditional and Innovative Energy Supply - Distributors energy resources EV Charging Servi...

MaxBill Pricing

Starting price: 

€10,000.00 per month

Free trial: 

Available

Free version: 

Not Available

MaxBill Billing and CRM Solution
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MaxBill Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

4

Functionality

4

Most Helpful Reviews for MaxBill

8 Reviews

Morris

Utilities, 51-200 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Good Software ! Good people

PROS

The good team aroud the software make very easy to understand and use it.

CONS

the user interface, i like all the new user interface that i see in new software make easy to use it.

Vendor Response

Thank you very much for your review, Morris. We take real pride in our wonderful team of professionals, who always strive to help our customers understand our product. Our new interface also contributes greatly to that. The Maxbill team is looking forward to keeping delivering the best user experience for you.

Replied December 2020

Hans

Telecommunications, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2020

Maxbill is vital to serve out Telecom customer right at once

The company behind Maxbill, Lognet is evry responsibe and the truly understand our business and thats why Maxbill has a good fit.

PROS

Flexibility, product capacilities and the experience of Lognet Systems.

CONS

We have recently moved to a new version while the prevous version was prety tailored to our business needs. It took a while to get the new version at the same level of quality and functionality but we are almost therere.

Reason for choosing MaxBill

Price/performance and earliers experience with Maxbill / Lognet Systems

Reasons for switching to MaxBill

Costs to maintain and to operate, inflexible.

Vendor Response

Thank you for your comprehensive review, Hans. Here at Maxbill, we are always doing our best to make sure our product fits our customer's needs perfectly. We are happy to be your choice over Salesforce and will strive to make your experience with our new system even more comfortable.

Replied December 2020

Nikola

Telecommunications, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2020

Review of Maxbill 5

In general im positive about Maxbill.

PROS

Software can be used in complex environments and offers loads of options that can be used so it covers all business requirements.

CONS

Lots of customizations needed, and standard technologies (like ADFS) are not available and need to be developed.

Vendor Response

Nikola, thank you for your detailed review and for the trust you have put in our solution. We're glad you've had a positive experience with Maxbill, especially with our customer service. We will continue delivering the best value for your company and improve on your feedback.

Replied December 2020

Thomas

Gambling & Casinos, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Comments about Maxbill

PROS

it facilitates the invoicing process rather than doing everything manually

CONS

our reports sometimes change even though we have not requested the changes.

Carsten

Information Technology and Services, 2-10 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

DNI view

PROS

Handle more different services and unify in one product Flexibile

CONS

More focus on on-premise solutions - But keep your cloud solution.

Vendor Response

Thank you for your review and for the high recognition you hold for Maxbill, Carsten. We will keep developing our product to make sure we cover all of the growing business' needs.

Replied December 2020

Peter

Telecommunications, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2020

Nice to use

PROS

API integration is really good. Ease of using 'scripts' to change resources. Integrations with our own products. If something doesn't exist, it can be created.

CONS

Development of products (version updates)

Vendor Response

Thank you for your review, Peter. Glad to hear you've had such a solid user experience with Maxbill. It is our priority to develop our product according to our customer's current needs, and sometimes it takes time to do so properly. Our team is currently working on improving the version update process and make it as quick and smooth as possible.

Replied December 2020

Tatiana

Gambling & Casinos, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2023

Maxbill Review

Due to the large amount of invoices that we need to issue on a monthly basis, Maxbill helps to make this process easier, however, there are things that need to be improved to reduce the amount of mistakes

PROS

Maxbill team is always very willing to help and assist with any changes or setups required, to ensure the best result possible when issuing the invoices

CONS

When requesting changes through the Commercial Rules, some changes seem to be missed and also some fields in the Commercial Rules are changed without requesting it, this creates a leak in the credibility of the data

Lars Håkan

Utilities, 1,001-5,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

MaxBill where business comes first

I am not solving business problems I am enabling business to grow

PROS

On top of the bread and butter functionalities MaxBill is Uniquily adaptabel to rapid changes in business conditions

CONS

Thai it wasn't me that created it, and If I had it wouldn't be that good

Reason for choosing MaxBill

Its simply the best

8 Reviews