As we move to a paperless environment, the system has assisted in that process. Ease of use has allowed many non finance users to run reports and find the information they need to do their job.

The ability to drill down into the detail and move seamlessly through the system is key to what we were looking for when we selected Software Solutions VIP. Ease of use and consistency between the various modules make the software intuititive.

Integration of the software into our processes was not difficult. We would still like to see improvement in some of the data entry functions (ie. accounts payable.)

I have been able to acclimate myself pretty well even without going through the proper training process—tech support has been patient with me and very helpful. It’s reassuring when I have an audit, if I need help finding an answer, SSI support will more than likely be able to help me find the solution.

Very user friendly, education options are very useful, and the tech support is great!

If we don’t pay for a certain aspect of VIP, ie, Utility Billing, I think it should be grayed out so we can’t use it; would eliminate opening something that serves no purpose.

VIP is Customizable Flexible example mygrids

VIP is not real intuitive or user friendly. Screen shots are great but videos on support sight would be helpful also.

It was intimidating at first. After the classroom, training, and gaining access to the Sandbox, I’m more at ease. I think it will be great.

It has many functions and reports that will be useful that we didn’t have before. I think it will make utility billing go smoother.

We are still getting the hang of things. We’ve been playing in sandbox and taking classes. I don’t dislike anything yet.

VIP is positive overall! VIP solves the transparency issues that the Township had with its internal departments. We are able to train new staff pretty quickly due to its user-friendly environment. The ability to remove the cumbersome task of processing everything on paper makes VIP so wonderful. The township no longer has to pass paper purchase orders to be manually signed, manage paper invoices, file paper invoices, store paper invoices in boxes for the retention period required. It saves us so much time!

Love the workflows, paperless environments, ability for all departments to be able to run reports and or review grids to get information they need. The workflows provide internal controls in the purchasing process that are seamless after they are set up.We have had great results in training new staff on VIP in the area of creating requisitions and paying invoices. Our auditors didn't have to come on-site for our most recent audit as they were able to access so much of our information using VIP!We can import payroll from our timekeeping software.Customer service is AMAZING!

Would love to see more development in the reports area. The grids are great for reports but sometimes I need more information than what is provided and need to run a couple of reports to combine information for what we need. An all-inclusive reporting, budgeting, forecasting package would be a helpful addition.