About Tridens Monetization

Tridens Monetization enables service providers to quickly launch innovative digital subscription and usage-based services that differentiate against competitors, develop recurring revenues, and deepen customer relationships.

Moreover, Tridens Monetization enables automation of the subscription billing process in a Quote-Order-Cash digital economy from quoting, offer design, rating, taxation, billing and invoicing, payments, and collection to reports and analytics.


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13 Reviews of Tridens Monetization

Average User Ratings

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Showing 1 - 13 of 13 results

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May 2021

Goran from UM FERI

Verified Reviewer

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

The platform for billing and payments automation

We are satisfied with the platform because it gives us the tools to support our business cases and enables our current and future growth. We established a genuine partnership relationship with the vendor.

Pros

I like the UI and the flexibility of the platform very much. We use the platform for customer management, product catalog, billing, invoicing, and payments.

Cons

In general, I like this platform. There is nothing to dislike.

Reasons for Choosing Tridens Monetization

More features and outstanding support.

Reasons for Switching to Tridens Monetization

Our in-house billing system was not complete and robust enough to manage all our use-cases.

May 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Good insurance subscription and usage-based billing

We are an established insurance company. We are using standard features such as subscription billing, invoicing, and payment. Besides these features, we use more innovative usage-based pricing models, which gives us an extra edge compared to our competitors. The ability to provide transparency to our AR collection process by allowing other departments to access and run their reports is an added benefit, as well.

Pros

I love to accomplish all my tasks inside Tridens Monetization from customer management, product catalog, billing, invoicing, payments, collections, finance management, etc. I especially like their real-time analytics, which enables my company data-backed decisions that keep my business aligned with growth.

Cons

The complexity of the usage-based rating. It takes some time to understand the concepts.

Reasons for Choosing Tridens Monetization

The flexibility of the system and awesome support.

November 2020

Joseph from Onikron

Company Size: 1 employee

Industry: Telecommunications

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2020

Robust usage-based billing solution for Media companies of all sizes

We streamlined the revenue more efficiently and controlled critical KPIs via comprehensive analytics and reporting.

Pros

Ease of use intuitive intelligent approach !

Cons

Still in the discovery phase not identified yet, I don't think there are any issue, but I am sure that if there are any; Tridens solution team will approach and rise to the challenge to make it work.

Reasons for Choosing Tridens Monetization

Most is out-of-the box solution. Ready to be used for Green field operations and easy deployable. A good partner to have.

April 2021

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

A Flexible EV-Charging Rating and Billing Solution

At the moment we are rating and billing usage on our EV charging platform to our clients based on different parameters. We have multiple plans defined in the system with different pricing. We are preparing to use the payment-integration as well. Our system communicates with Tridens Monetization through their REST API.

Pros

The ability to configure prices for usage-based rating in Tridens Monetization is extremely flexible to a point where we can define our own parameters on each charger, then consider them in the rating process. That way we are able to segregate our pricing to urban/suburban areas, happy-hours, charging-speed, and even more. This flexibility, combined with the ability to create different plans with free resources, really allows us to fine-tune our marketing strategy for our EV software.

Cons

We do not find any cons at the moment. We are happy with the solution and the support team.

November 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

An agile real-time convergent billing fo telecoms

We are very satisfied. Tridens Monetization is a modern real-time charging and billing platform with a great UX and comprehensive built-in analytics and reporting.

Pros

It's a cloud-native solution, which gave us an option to install and use it on-premise. It supports protocols such as radius, diameter, and 5g http/2. We configured prepaid and postpaid customers in the platform: We do real-time rating for both types. The platform also offers an offline rating. We seamlessly integrate the platform with payment gateways, CRM, and ERP app.

Cons

Not relay much, although there is always space for improvements

Reasons for Choosing Tridens Monetization

Because it is simple, agile, and reliable.

November 2020

Gasper from Databox

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Subscription billing for SaaS companies

So far, so good. Tridens Monetization is an exceptional billing tool for any SaaS company.

Pros

Excellent for any subscription business . I like how the pricing from plans, bundles, products with discounts, and contracts could be configured. They have well documented REST APIs. The integration via the REST APIs was straightforward. Very easy to set up credit card processing through Braintree.

Cons

Nothing negative I could say about the tool yet.

May 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Port Services - Complete Monetization Tool

We charge vessel operators for imports, exports, and handling charges. The charge calculation happens based on a number of product and rate combinations that we store in Tridens Monetization. Rates vary based on the type of containers (regular, refrigeration, hazard), based on the cargo type, weight, and multiple other parameters. Additionally, we charge clients for pick-ups, late-fees and cargo movement. All the prices are managed in Monetization, which is also able to export financial reports and invoices for printing.

Pros

We make good use of the combination of billing intervals with one-time invoices, which allows us to have regular clients with monthly or semi-annual fees, while still being able to issue an “over the counter” invoice for special services and Customs charges.

Cons

We imported a lot of different pricing combinations and we needed to find an optimal way on how to manage all that.

May 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Rating and Billing Engine for Utility Companies

We have a part of our customers in Monetization, where we rate their consumption and apply other fees. We prepare invoices for printing through a configurable template in Monetization, then export them to an FTP location. Automating the meter-data feed with CSV files saved us a lot of time. Our customers also use the Monetization self-care portal to view bills and meter-read history.

Pros

I like that we can use Tridens Monetization as a centralized solution for multiple services. We can define different billing cycles for our customers, based on the service they are using. We configured the data mapper in Monetization to receive our meter read data via CSV files, which work great out of the box.

Cons

We are happy with the responsiveness of the team. We had to learn how to use Monetization, but the team prepared good workshops for us.

February 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Super recurring billing for education services

It is easy to use, they have an intuitive and modern GUI. I like their support team, as well.

Pros

I have been providing education services for business and individuals. It was easy to configure the product offering from one-time fees, recurring fees, promotions to discounts. I am using the payments and automatic dunning process.

Cons

Dashboard could be configurable. I hope they will add this feature soon!

March 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Billing solution for software engineering services

I am impressed about this service and i think software really has huge potential.

Pros

I really enjoyed that it is easy to use and easy to setup for my use case. Service runs very smoothly without any serious interruptions and most important it is accurate and customizable. Software offers great advantage to integrate with other services through webhooks which perfectly fits into my case. Feature with configurable invoice templates is definitely an advantage over competitors.

Cons

There are some specifics that would come handy like a bit of improvement on search filters and reports.

October 2020

Nejc from Kreativna agencija

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

The super platform for agencies to support subscription billing

Excellent experience!

Pros

A robust platform from which my agency handle my customer base with different types of subscriptions and business model. Furthermore, it supports a high level of configuration and seamless integration with various payment gateways; we selected Stripe. I like the UX experience, as well.

Cons

I think there is nothing I did not like about this software.

July 2020

Marko from mBIT, d.o.o.

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Innovative subscription and usage-based billing

Robust and scalable product with a great UX experience. The support team is always there to help you.

Pros

Ideal for subscription and usage-based billing with a lot of useful real-time analytics reports.

Cons

The learning curve might look too steep, but it depends on your experience with subscription and usage-based services.

Response from Tridens

Replied August 2020

Thank you for your review and for being our loyal customer.

March 2021

Mitja from Bitkoda, computing and IT services

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

An All-Round Solution for Billing Software Services

We now handle billing and payment collections for our regular clients pretty much automatically, thanks to Tridens Monetization. This process saves a great amount of time and error.

Pros

I really enjoy the ability to configure a product catalogue and then onboard new clients with just a few clicks. I also use the invoice-to-email feature a lot, in combination with configurable billing and invoicing jobs.

Cons

Generally, I never felt like anything was missing, but there was a slight learning curve with more complex features, since our goal was to automate the billing process entirely with some usage-based services as well. The support team was very responsive and happy to help.