ezyVet
About ezyVet
ezyVet Pricing
1 user: $230/month 2-9 users: $350/month 10-19 users: $560/month 20-29 users: $805/month 30-49 users: $1,175/month 50-74 users: $1550/month Additional blocks of 25 users +$310
Starting price:
$230.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for ezyVet
1 - 5 of 228 Reviews
Anonymous
Used unspecified
OVERALL RATING:
5
Reviewed April 2024
Ezyvet Review: EzyVet is best for Growing Vet Practices!
Dina
Verified reviewer
Non-Profit Organization Management, 501-1,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Clear choice for our non-profit animal sanctuary and spay/neuter clinics
The implementation team was stellar in helping us switch from Avimark to ezyVet. The conversion team did an outstanding job with almost no involvement from us. All data was converted accurately. Again, because we are not the 'normal' type of customer for ezyVet, our implementation manager needed to find ways to handle many unique things that we required that would not be a requirement for a regular vet clinic. He was almost always able to come up with a great solution. We were very pleased. The support team is very responsive and very knowledgeable. Their ticketing system works well for our staff to input their question or concern and get the direction they need. Turnaround is good.
PROSWe are a non-profit animal sanctuary and the majority of our medical services are provided to the approximately 1700 animals we have at the sanctuary at any given time. They are a wide variety of species and their services run the gamut of simple shelter medicine (vaccines, spay/neuter, simple meds) to very complex services (surgeries, hydrotherapy, alternative medicine, wildlife rehabilitation, etc.). We needed a solution flexible to handle all of these variations. ezyVet offered full functionality to manage care for all of our types of animals and types of customers, and was able to successfully report by these breakouts. We also rolled out ezyVet to our spay/neuter clinic which serves our animals, non-profits and public customers. The key things we were looking for when we selected ezyVet were: > System stability > System accessible from anywhere (cloud based) > Able to handle unique pricing of services for our animals, employees, non-profits, and public customers; pricing model also varied by type of product/service > Able to report expenses and revenue by categories of our animals, employees, non-profits and public customers > Able to use same software for both types of clinics > Incorporates whiteboard (integrated with SmartFlow) > Seamless integration with our lab, x-ray and ultrasound equipment and vendors > Significant paperless functionality > Management of clinic inventory > All data available via API ezyVet met all of our criteria.
CONSSince we are a non-profit, the standard reporting in ezyVet does not provide most of what we are looking for. We are pursuing bringing the data into our data warehouse via the API so we can create our own reports. Also, the learning curve was quite steep. ezyVet is not easy to learn for the less tech savvy staff. However, once they learned it, it has been fairly easy to use. We have used the client portal at our spay/neuter clinic. Because of our unique clientele of shelters and rescues having many animals per client, we have experienced problems with using the portal for viewing records but it has worked well for scheduling appointments. We are setting up the client portal for internal use at the sanctuary for scheduling appointments and getting answers to medical questions. We have experienced some limitations in the functionality to set up questions and answers.
Reason for choosing ezyVet
ezyVet had most all of the features we wanted already. The others would have needed to add some functionality. A few references we contacted, either given to us by ezyVet or from others we network with, gave ezyVet very high praise.
Reasons for switching to ezyVet
Avimark had become very unstable for us and we wanted to move to a cloud-based product. We needed a lot of new functionality and because of the instability of Avimark and not being cloud-based, we decided to pursue another option rather than adding on to Avimark. Our version of Intravet was very out of date and it was very limited in functionality.
Vendor Response
Thank you for the awesome review, Dina! We're glad to hear that you and the Best Friends Animal Society team are happy with ezyVet. I'm about to pass on your feedback to our Support and Implementation teams, who will get a real kick from it. We appreciate that the complexity of our software can require some learning time so we have a really exciting new development in the pipeline, which will tackle this learning process. Watch this space! Sincerely The ezyVet team
Replied July 2020
Bonnie
Veterinary, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Do yourself a favor and get EzyVet already
So glad I switched to EzyVet in 2018. They continue to improve.
PROSWe joined EzyVet in 2018 before they merged with Idexx. It was well fleshed out in terms of features and actually was constantly improving (contrary to Idexx Neo!). I love the ability to create email and record templates that make my life easier. Integration with Idexx now has just improved things. I hope the awesome customer support continues with Idexx now owning them.
CONSSwitching over, setting up and learning the new software took about 4 months, but then it was worth all the initial growing pains.Some people might say it’s expensive vs other softwares, but we all know you get what you pay for. If your vet hospital grows, that cheap software won’t likely be doing you favors down the road.
Reason for choosing ezyVet
It was recommended by a vet specific business coach.
Reasons for switching to ezyVet
Cornerstone was server based (used it since 2000) and I wanted cloud based software when I opened my new hospital in 2016. I started with Neo in 2016, but it had dismal reporting (not good if you want to manage your business or if you need to finesse paying vets with pro-Sal) and seemed very under-developed at the time.
Richard
Verified reviewer
Veterinary, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed April 2021
Don't buy in.
One of the worst companies I have dealt with in business. They are in it for the money. They knowingly lock you in to a contract that you can't get out of. Then they do not complete their portion of any work but if there is a delay it is all on the user. Once you finish implementation, you are on your own to just figure it out.
PROSThe features they sold us on will be awesome if they worked. The ability to work between multiple sites. The ability to control inventory over multiple sites.
CONSThere is absolutely no help in setting the software up. They charge ALOT of money for this phase, but it is all DYI. The implementers don't know their own software. No two people can tell you the same thing. Most of the time they contradict themselves. You have to learn how to set up the software and use the software on your own by watching videos. The videos don't match what the implementers say, nor do they match the quizzes in the training. It does not do what they say it will do.
Reason for choosing ezyVet
Monthly cost. But due to hidden fees, they probably ended up the same in cost. Also rhapsody had a third party doing reminders and the wellness plan.
Reasons for switching to ezyVet
We wanted to go to a cloud based software that would allow us to manage clients, patients and inventory in one place. We also wanted to bring reminders and our wellness plan into the system to alleviate issues that have developed with third party software.
Vendor Response
Hello Richard, We are terribly sorry you did not have the experience you were after. Our onboarding team goes above and beyond to give new customers the best possible start to new software. Thanks for sharing your feedback. The ezyVet Team
Replied May 2021
David
Veterinary, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Best PMS. I wish I would have switched sooner.
Amazing. This company rocks and I hope they continue with there current model. This has the potential of being the bench mark software to compare all others.
PROSThe customizability of the software in every aspect is amazing. You can get as creative or basic as you would like. I also like the autofill functions and snippets.
CONSI would like to see a better online portal, possibly through an app. People LOVE apps and the ability to access their records, medications, appointments, etc. for their pets (possibly even with notifications/reminders)
Reason for choosing ezyVet
Functionality and efficiency. Integrations were amazing and the way we could customize it left little room for needing other third party software's (which saved in cost).
Reasons for switching to ezyVet
Needed a cleaner more accessible software. Was looking for efficiency and ease of use.