Vetstoria
About Vetstoria
Vetstoria Pricing
Starting price:
$249.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Vetstoria
1 - 5 of 92 Reviews
Will
Verified reviewer
Veterinary, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Stress-free implementation of veterinary online booking
Ease of booking for clients, therefore more bookings. More efficient use of employees' time.
PROSClients love the ability to book appointments at their own pace. Receptionists love that they have more time to devote to clients on non-booking phonecalls. I love it because my staff are more available when I need them. Once set up, the system works quietly in the background. Online bookings are flagged on the scheduler, making it easy to see which appointments were booked online - these are then triaged, to ensure that they are seeing the most appropriate vet at the most appropriate time.
CONSClients are able to book at times that leave unuseable gaps ie first free slot at 4.30pm, but client chooses 4.40pm - leaving 10 minutes wasted.
Richard
Veterinary, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed November 2021
Washington DC veterinary manager reviews Vetstoria
Very happy with this product overall
PROSIt is easy to learn and incorporate into our scheduling process. The widget for the website, helps us guide clients to this feature. It is very user friendly, for clients and staff.
CONSI wish the new client form was customizable. The analytics could be stronger.
Reason for choosing Vetstoria
There were no alternative options
Reasons for switching to Vetstoria
This allows the client to do most of the work, instead of just making the request. There is no back and forth communication between clients and staff
Miles
Veterinary, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2021
Appoinment Reminder
Good
PROSAppointment making system is simple to use for customers
CONSCustomers cannot choices the vet would like to see. Also excluding the appointment section not easy to use. Force customers to put in a reason for appointment
Reason for choosing Vetstoria
Good produce works with our practice management system
Bridget
Veterinary, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Vetstoria saves time and money!
We have been with Vetstoria for almost two year and have nothing but good things to report! We have not had any issues or concerns and they have excellent client service.
PROSThe integration between our PIMS and PetDesk has been a timesaver for our team and more efficient for our clients.
CONSWe have not had any issues or concerns with Vetstoria.
Vendor Response
Hi Bridget, thanks for the great review and for supporting Vetstoria for nearly two years! We're glad you're enjoying the product and our customer support team were very pleased to see your review. Thanks Team Vetstoria
Replied July 2023
Olga
Veterinary, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great integration for our PMS
It integrates well to our PMS (DaySmartvet, previously Vetter Software) and the online payments are a huge help for us, saving us time and eliminating our no-shows for our first-contact appointments.
CONSThe logic of “excluding” times where we don’t want appointments instead of just selecting the times when we are ready for online bookings.
Vendor Response
Thanks for the feedback Olga - we're pleased to hear that you're no longer experiencing first-contact appointment no-shows! Thanks, Team Vetstoria
Replied January 2024
