Livestorm Software


 

Livestorm is a webinar software designed for freelancers and small to midsize businesses. Users can access the system from any browser, on mobile or desktop. It also provides audience segmentation, analytics, and native integrations with Slack and customer relationship management applications.

Livestorm can be used to present product demos, customer training, online courses, webcasts, interviews and live events. Users can simultaneously chat with other attendees of the webinar. The emailing tool enables users to import contacts and send invites to them for the webinar.  

With Livestorm analytics, users can analyze all their data, create polls during the webinar and capture the source of registrations.

Livestorm has built-in translations for emails, webinar rooms and landing pages. It supports French, English, Korean, Russian, Danish, Spanish and Portuguese. Support options include FAQs, a knowledge base, online support and video tutorials.

 

Livestorm - Dashboard
 
  • Livestorm - Dashboard
    Dashboard
  • Livestorm - Live attendees
    Live attendees
  • Livestorm - Polls
    Polls
  • Livestorm - Questions
    Questions
Supported Operating System(s):
Web browser (OS agnostic)

63 Reviews of Livestorm

Showing 1-20 of 63

 

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Robin from Start-up Survival
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Livestorm, the most beautiful webinar tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
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Pros

The simplicity of the tool, it's so intuitive and easy to use.

Cons

The fact that reporting post-mortems isn't available yet.

Review Source: Capterra
 


September 2018

September 2018

Really good product but seriously lacking support

Ease-of-use

Functionality

Product Quality

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Value for Money

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It's a great software for the price, especially since I've found other webinar platforms to be clunky and un-reliable. If they could just solve the issue of support during US work hours, it would make it perfect.

Pros

The interface is easy to navigate and we've had no drop-off time during webinars. I especially LOVE all the UTM and meta data that comes with each registration, making it easy to track what channels are performing well to drive webinar traffic.

Cons

ALL their support is based in France! Which is crazy since their product is available internationally. US teams should not need to wait over 24 hours for answers to quick one-off questions. This is particularly problematic when it's the day of the webinar and we need technical assistance ASAP.

Review Source: Capterra

  Response: Livestorm, Livestorm

Date: September 2018

September 2018

 

Hi there,

Thanks for rating the Livestorm product so positively. We're glad that you are enjoying webinars with Livestorm and will do our best to improve all aspects of our product.

You're correct in saying that we currently do not have a team-member handling support in the US timezone. As you say, our customers are everywhere in the world and that includes the US, so it's definitely something we're looking to change.

We still do our best to reply to customers in a timely fashion, even outside of our business hours. Our median response time is under 20 minutes (13min in the past week to be precise), for all customers, including those in America.

With that said, sometimes, customers will experience waiting times, and I'm sorry this was your experience. I hope you'll trust me when I say we're doing everything we can so it doesn't happen to you again.

As a reminder, our support docs are available at all times and cover most of the commonly asked questions.

Thibaut

 

Alastair from eCoach
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Easy branded webinar tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
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Pros

Really easy to use, can run a nice branded webinar without too much complexity

Cons

Lacking a couple of features but still a young product

Review Source: Capterra
 


August 2018

August 2018

uniqcure webinar

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Amazing customer service. first choice as a webinar

Pros

easy and functionality of the different buttons. Love the ability to export all the different data and how it sends an email reminder

Cons

there seems to be many ways of getting to a screen or setting that makes it complicated to search when you want to add a media or go to a room.

Review Source: Capterra
 

Olivier from MyAtlas
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Excellent webinar service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

Excellent service and feature, excellent support team also.

Pros

No software installation is required to participate to a webinar. It is very important for us as we do B2C webinar, the service must be very simple, and Livestorm is !

Cons

I found the first pricing threeshold a bit high for small companies not sure about webinar, but after our first one I'm sure I'll make the most of it now, organizing more webinars. And there's a free trial version to test it.

Review Source: Capterra
 

Emily from MÊME COSMETICS
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

A great webinar solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

- A great online customer service, an online chat to ask all your questions with an almost immediate response
- Very intuitive and easy to use for beginners
- Lots of funcitonalities that allow to follow all the key indicators of your webinars

Cons

The plateform is exactly what I was looking, so I don't have anything I dislike about it

Review Source: Capterra
 

Shai from Internet
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Easy and smooth webinars, zero delays, zero problems and great service.,

Pros

Easy to use, intuitive interface, great video and sound quality with no delay, high-quality recording
immediately after the webinar, and excellent customer service.

Cons

Small suggestion - to apply a direct link to the webinar room without the necessity of the participant to register the webinar in advance.

Review Source: Capterra
 

Dewey from Strategy 1st Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

We found this webinar platform to be perfect for live-streaming educational videos.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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The platform helped retain 100% of our audience during the webinar. The customizable registration page and pre-built email notifications are terrific .

Pros

The Livestorm team provided excellent support getting started upfront, the video tutorials were very useful to learn how to use the platform, and ultimately, we found the quality of the presentation was excellent.

Cons

The only shortcoming is the lack of ability to use PowerPoint slides with the webinar. PDF files work but the resolution needs improvement.

Review Source: Capterra
 

Ken from PIM

May 2018

May 2018

Livestorm is excellent. They stand behind a product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Ease of use. I like working with companies that have a beating heart behind it. Not corporate but real people that care deeply about giving you a great product. Want you to succeed and want all forms of feedback to get better. A great company with a beating heart.

Cons

Not a natural evergreen capability.

Review Source: Capterra
 

Pranay from Reliable Software
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Had a positive experience in using this tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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This tool Saved lot of time and money.

Pros

Very user Friendly tool. Attendees can join the webinar in a simple way. Customer service is awesome. The recording feature is awesome, where recordings can be used for future reference. It can be setup easily.

Cons

I feel that it is costly and Small organizations cannot afford to buy. This is the only cons i have.

Review Source: Capterra

  Response: Livestorm, Livestorm

Date: May 2018

May 2018

 

HI Pranay, we're glad you're enjoying your time using Livestorm! And particularly on user-friendliness and customer service, as these are 2 very important focuses for us that we thrive to improve every day.

We try our best to make Livestorm accessible to organisations operating on a tight budget and even ONGs. So I'd suggest any smaller company reading this, to email us for more details about our specific pricing programs :)

Thank you again so much for your kind review.

Best,
Thibaut

 

Moris from Moris Hasky

May 2018

May 2018

Great software and smooth video and excellent audio

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

Easy to use, connect and great quality overall. Service is good as well.
You receive followups email all the time. You can sense that they are really interested in you, and be knowing if you are doing fine.

Cons

Can't think of anything. I mean, the first time I used it I was a bit lost and could not find the Start Webinar option. Maybe They could have had it bigger or vibrate or something.

Review Source: Capterra
 

Koen from Officient

May 2018

May 2018

Really easy to use, handeling almost everything for the webinar

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

That it takes care of subscriptions of users, analytics, ... Livestorm sends our users automatically mails that they can add the time slot to their calendar. An hour before it reminds them, and 5 minutes before to go to the webinar also that it sends the recording to everybody. (show ups and no shows)

Cons

I do have some small hick ups in the webinar experience when using the beta HD feature. But the team responds well and helps me quickly.

Review Source: Capterra
 

Louise from channelcentral.net

May 2018

May 2018

Why didn't I use this sooner!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Everything from the industry leading products for a fraction of the price!

Pros

Monthly payment - can cancel at any time and just pay when you need it!
User interface is very intuitive
Has most of the key features of "Superior Software" for a fraction of the cost
Customer Service team are friendly and helpful
The translation engine is superb for setting up webinars with our overseas customers

Cons

You cannot record from a media file, just a shared window.
You can only have one host on a license (however the great workaround given is that you can share your login details and 'the host' can change the name to their name).

Review Source: Capterra

  Response: Livestorm, Livestorm

Date: May 2018

May 2018

 

Hi Louise and thank you for your review! About recording on media files, we wanted to clarify that it is currently possible (on beta, and we keep testing it extensively). We can activate it on your account upon request, just email hello@livestorm.co to ask us about it!

Team-wide accounts are also in the works, but we'll need more time to get it to a point where we can activate it for our users.

Thanks for sharing your feedback and using Livestorm :)

 

Heather from Plytix.com
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

A great, and easy to use system aiding our customer success team in further delighting our clients.

Ease-of-use

Functionality

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Lead generation and comunicating our USP's to clients, whilst also information sharing on how to use our own system.

Pros

It's super easy to use and simple structure.
Serves as customer success tool, as well as lead generation for enticing potential clients.
Great chat/question features
The 'go on stage' features makes for great all team involvement.

Cons

The team log in capablities are limited, but we managed to still get everyone involved - other than that, a solid system.

Review Source: Capterra
 

Joseph from Forex101
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Very simple to create a webinar, very simple for attendees to join.

Ease-of-use

Functionality

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Value for Money

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Easy to use, great interface, great quality...Great everything.

Pros

How user-friendly that platform is. I've used a few webinar programs out there and by far Livestorm takes the cake. Easy to use, friendly customer service and very easy and simple process for attendees to join webinars.

Cons

Can't figure this one out yet.

Review Source: Capterra
 

Shawn (Rosco) from Summit 7 Systems
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Livestorm has the best customer service and customer success staff. They listen and deliver.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

It is a well priced alternative that is constantly improving. The Livestorm staff are also very engaged with you throughout your buying journey and after you purchase the software. The web html plugin feature is also very easy to deploy on our site and looks great. We have speakers and attendees with all types of technical abilities, and we've yet to have complaints of difficulties or confusion.

Cons

They currently do not provide call-in numbers, but they have stated that it is on the roadmap. We have to use a separate product (Skype) to support this feature.

Review Source: Capterra
 

Bart from Televic Conference NV
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Very smooth, incredibly easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Getting customers up to date with a webinar is incredibly easy using Livestorm. By taking the headache out of the preparation process and the technical side, it allows us to focus more on the actual content.

Pros

Everything is very straightforward. Instead of jumping through hoops, Livestorm allows you to focus on the actual webinar instead of the hassle before or after.

Cons

Recording quality. If this would be Full HD, that would be wonderful! As it stands, it's 720. Minor gripe, though.

Review Source: Capterra
 

Stef from 12Return

May 2018

May 2018

Livestorm stands out in webinar software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

Livestorm brings some great advantages compared to many other tools we looked at: no need to download a plugin, easy setup, beautiful landing page, automated emails and much more. And we like the "meeting room" a lot.

Cons

On-demand webinars work with a work-around but should be supported natively (this feature is in development right now).

Review Source: Capterra

  Response: Livestorm, Livestorm

Date: May 2018

May 2018

 

On-demand webinars are indeed in development, and we're doing our best to make them available as soon as possible!

We're glad you enjoy the full Livestorm experience including Livestorm Meet :)

 


April 2018

April 2018

Very simple to use, customer service is top quality.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

I was looking for a webinar tool which was easy to setup webinars and researched on different options online and found Livestrom. They have attractive UI. Recording the sound and image are good so for! They have cool team for support.

Cons

features like media on replay, Facebook and Youtube live are on the table or under beta. The software is a little pricey but worth the cost.

Review Source: Capterra
 

Aashish from Prologic First India Pvt. Ltd.
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Awesome Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

I liked the registration page which can be customized quickly and mobile-friendly as well. Another thing, I liked autoconfigured email templates (invitation/reminder/watch replay) and these adopt the design of registration page automatically.

Cons

I justed started using this software and I don't have the issue. But, I would recommend adding more options to customize email template.

Review Source: Capterra