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Trusted by over 100 enterprises, Yellow Messenger is a conversational AI platform that utilizes cognitive engagement technology to help businesses implement human-like chatbots across voice and text communication channels. With end-to-end conversation design and support for 90+ languages across text and voice channels, Yellow Messenger enhances the user experience for customers anywhere. Yellow Messanger includes a powerful NLP engine, sentiment analysis, feedback loops for global learning, contact center automation, role-based access controls, and plenty more. 


Yellow Messenger utilizes deep neural networks and natural language processing to understand text and voice inputs in over 90+ languages and reply with predictive responses and small talk. With conversational insights, administrators can build 360 user-profiles and audience segments and retarget and recommend relevant actions using a built-in sentiment analyzer and an integrated context and memory engine. Learning models can be developed using feedback loops to account for unexpected aspects in a conversation such as conversation patterns, intent conflicts, agent responses, unidentified messages, and more. Yellow Messenger provides end-to-end application management with features for application monitoring, framework testing, and release management to ensure that businesses have the tools to maintain bot infrastructure. 


Yellow Messenger is able to integrate and interface with multiple chatbots such as WhatsApp Chatbot or RPA bots to centralize all chat activity into one single virtual assistant. 



LongDescription

Real Time Analytics

Engagement Tracking

Employee Management

Surveys & Feedback

Employee Onboarding

360 Degree Feedback

Customizable Reports

Code-free Development

For Developers

Transfers/Routing

Customer Segmentation

Real-Time Monitoring

Customer Service Analytics

Employee Reward Programs

Sentiment Analysis

Communication Management

Natural Language Processing

Churn Management

Pulse Surveys

Customer Experience Management

Content Management

Configurable Workflow

Screen Sharing

Mobile Access

Proactive Chat

Survey/Poll Management

Real Time Data

Transcripts/Chat History

Intent Recognition

Multi-Channel Communication

Contextual Guidance

Benchmarking

Question Library

Social Media Integration

Real-Time Notifications

AI/Machine Learning

Workflow Management

Real-time Updates

Email Management

Video Support

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Customizable Questions

Reminders

Website Visitor Tracking

Geotargeting

Community Management

Chat/Messaging

Customizable Templates

Real-time Consumer-facing Chat

Multi-Language

Speech Synthesis

Real Time Reporting

Customizable Branding

Chatbot

Speech Recognition

Reporting/Analytics

Employee Profiles

Campaign Analytics

Feedback Management

Pre-Configured Bot

Negative Feedback Management

Auto-Responders

Gamification

Employee Portal

Content Creation

Third-Party Integrations

Canned Responses

Employee Recognition

Live Chat

Campaign Management

Personalization

Business Process Automation

Customer Surveys

Lead Capture

For Sales/Marketing

Customer Support

Please contact Bitonic Technology Labs directly for pricing.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

501-1000

1000+

yellow.ai

In Person

Live Online

Webinars

Documentation

Videos

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