DealRoom Software


DealRoom is a cloud-based virtual data room for investment banking, private equity and corporate development businesses. The solution helps organizations to manage deals by storing and sharing documents, track due diligence tasks and communicate with reviewers in real time. Key features include a shared workspace, audit trails, project analytics and document recall.

Users can upload documents in bulk using a drag-and-drop interface. Users can also apply watermarks to documents and assign permissions for viewing, printing and downloading. The solution uses machine learning to detect duplicate requests and automatically fetches existing responses or documents.

DealRoom enables users to flag high risk or priority requests. The solution also helps users predict buyer concerns by analyzing document activity such as number of views. The solution provides a mobile-friendly interface that helps users to view documents on tablets or phones.

Services are offered on a monthly subscription basis with support via email, phone and live chat.



105 Reviews of DealRoom

Overall rating

4.62 / 5 stars

Filters:

Showing 1 - 20 of 105 reviews

April 2018

Curtis S. from Auxo Investment Partners

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Most responsive and innovative dataroom provider in the market right now

Very easy to use

Pros

I love task tracking feature that is unique to the DealRoom software and the fact that you can control permissions down to the individual file level, but what I like the most about this software is the customer suppport. The CEO personally reads and sometimes responds to customer inquiries and requests for features. Additionally, the customer support team is extremely responsive and works to resolve your issue within 24 to 48 hours.

Cons

There are certain features that I would like to see in the group permissions management section, but I have been told the team is already working on it and the new feature should be out in 1-2 weeks!

April 2018

Ovais A. from Auctus Group, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Excellent platform with ease of use

It helps us manage the document / info sharing between the client, our firm and the potential investors. It also allows us to manage users, their permissions etc. It is also helping us managing the analytics on user access. It is easier to upload large size files and share it with intended users which is not possible on outlook due to size limits.

Pros

Dealroom is easy to use, you can populate dealroom with your due diligence folders and create due diligence list right inside the dealroom instead of sending the due diligence list separately to your clients.

Cons

Missing Outlook plugin which is mostly available will update tab that would allow execution team to update status on this would allow execution team to update status on transactions.

April 2018

Ovais from Auctus Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Much needed platform for banking with exceptional ease of use

Deal Marketing, Documents Upload, Documents Receiving from Clients, Investor Access to Deals

Pros

Dealroom has multiple features that make it easy to use, including very clear and user friendly interface, drag and drop options, pulling and downloading due diligence list directly

Cons

Absence of Microsoft outlook plugin as well as inability to update/track deal marketing progress so you can categorize deals in terms of their status.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied July 2018

Thanks for the review Ovais! Glad you've had a good experience with direct diligence management and appreciate the feedback on deal tracking, definitely something for us to look into. Thanks again!

October 2018

Luke from Serent Capital

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Excellent customer service!

The best part about using DealRoom by far was my experience with the customer representative, my customer success manager throughout the process. She chatted with me while in the portal, offering tips to ensure I took the best advantage of Deal Room's features. Even after I left the portal, she continued to follow up, doing everything within her power to guarantee I had a 10/10 experience. No other VDR platform I've used has even offered that type of personal support. And on top of that, she was one of the strongest, most courteous, and most helpful customer success manager's I have encountered in any product or service I have ever used!

Pros

I have experience with a few different Virtual Data Room platforms: Merrill DataSite, Donnelly, etc. Most platforms focus only on privacy and functionality at the expense of general user interface. I found Deal Room to be incredibly easy to use, despite having never used it before. This ease of use was greatly augmented by my experience with my customer success manager, who I will describe below.

Cons

There was very little not to like. The software did exactly what I needed it to.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied November 2018

Thanks for the review Luke! Good to hear you've had a positive experience with DealRoom compared to other providers and happy to hear the interface was intuitive and easy for you to use. Also, thank you so much for the kind words about our customer success manager! Glad to hear our team is doing their best to help you and we are grateful for the feedback. Appreciate you taking time for the review!

April 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Extremely easy to use.

Pros

I like the functionality of the software. There are some very helpful features and the software is very user friendly.

Cons

I would like the option to have multiple admins. I would like to be able to customize the software a little bit more.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied July 2018

Thanks for the positive feedback! You are actually able to add more that one person into the admin group and give other groups admin abilities as well. Happy to get in touch and go over those features. Thanks again for the review!

December 2018

Ben from PPC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Dealroom Review

Pros

Easy to access user interface, speed is never an issue. The ability to track specific requests on an individual basis is valuable.

Cons

No obvious cons, some files have trouble downloading, but assume that is user error more so than Dealroom issues

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied December 2018

Thanks for the review Ben! Glad to hear the interface was easy to use and using requests added value! Appreciate the high recommendation

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Dealroom Review

Pros

One of the most enticing points of the DealRoom software is the fee structure. Not having to worry about page count is a relief.

Cons

Although almost everyone downloads the files to view, the document viewer could be enhanced.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied December 2018

Thanks for the feedback! Happy to hear the flat one time fee worked well for you. Appreciate the high recommendation and hope to work with you again!

April 2018

Bryan from Auctus Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Great dataroom support

Ease of use Secure data transfer for confidential documents easy investor access via group creations

Pros

We love the ease of use for our due diligence process. This platform allows a streamlined process to request and receive documents.

Cons

We wish that there were office plugins so that files can be saved directly within dealroom and easing up our overall use.

December 2018

Anumita from Bain Capital

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Dealroom Review

It was great!!

Pros

I like the feature that allowed me to see the latest uploads to the Dataroom.

Cons

Sometimes there were difficulties in downloading the full data room to my desktop at once.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied December 2018

Thanks for the review Anumita! Glad to hear you had a good experience and appreciate the feedback on the download. Thanks again for the feedback!

April 2018

Shrey from Auctus Group

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Great platform for our internal and client use

Pros

Ease fo use is the best feature of this platform. We love the customization and drag and drop features

Cons

We wish this platform had more analytical features, and allowed for outlook integration as well as a desktop version that can be installed to our computers in office for quicker access.

December 2018

Jeremy from Spencer Fane, LLP

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Great data room!

Overall, DealRoom is one of the best data rooms I've used and would likely use it again.

Pros

I love the clean look and the various views for the deal documents. The search functions were extremely useful when they worked.

Cons

I found the OCR/search functions were not as reliable as I had hoped. If every document was properly OCR'd it would have sped up my workflow. I'm still looking for a good data room that solves the problem of individual users being able to tag/sort/group/notate documents in a data room for our personal reference (i.e., setting privileges for who can see the sorting/notes). If this capability is added, DealRoom could further set itself apart.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied December 2018

Thanks for the review Jeremy! Appreciate the positive feedback and happy to hear you would recommend us to others. OCR search is something we are considering adding. I'm not sure if you were an admin in the room but you can give groups permissions to certain folders to be able to upload/move documents as well as use our requests tab which allows for communication around documents on the platform. Thanks again for the kind words and hope to work with you again!

December 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Great tool

We use DealRoom extensively in business acquisition transactions. The sellers can easily provide requested materials and save them in a designated spot for ease of use. No need to email files back and forth and get multiple versions of the same data.

Pros

DealRoom makes it easy to organize shared files and give access to those who need it. It is a very functional tool and has been a big help to our enterprise

Cons

Have not had any negative experiences yet

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied December 2018

Thanks for the great review! Glad to hear it's been a value add to your enterprise. Our main goal is to have a usable tool to make M&A as efficient as possible. Appreciate you taking time to leave feedback and we appreciate your firm choosing to work with us!

April 2018

Michael from MBDA Capital Center

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Simple and intuitive, DealRoom's interface made sharing and facilitating a breeze.

Pros

We loved the ability to loop in constituents from a variety of places to see only what they needed to see, as well as the granular level of visibility and control that made monitoring and compliance as pain-free as possible.

Cons

There were a few features that would have been great out of the box that weren't available, but our account team was happy to help us develop user-side solutions to accommodate nearly everything we wanted to do.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied July 2018

Thanks for the feedback Michael and glad you had a good experience with the interface. Happy our team was able to help out as well! If there's anything else we can help with feel free to get in touch

December 2018

Kelli from HealthTrio, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Easy experience for end user!

Pros

Intuitive, just like managing folders and documents on my computer. Never had a proble gaining access.

Cons

Notifications for each document uploaded coukd be overkill at times, would orefer a daily rollup or a proactive outreach based on the volume of notifications I was getting to ask if I’d like to turn them off.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied December 2018

Thanks for the review Kelli! Glad to hear the platform was intuitive and you had a positive experience. Each user has the ability to dial back their notifications to hourly, daily, none at all under their settings tab. Just something to note if you use us on another project! Thanks again!

December 2018

Jessica from Auctus Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Fluid Functionality

We've been able to assure effective communications across the office.

Pros

The platform is easy to use and the functionality is extremely practical which makes it both enjoyable and sensible when communicating across different positions in our office, streamlining projects and making us all more efficient.

Cons

It's an extra step that not all of our employees go the extra mile to use.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied December 2018

Thanks for the positive feedback Jessica! Glad to hear the platform is easy to use and has created efficiency for your team, that's our goal! Let us know if there's anything else we can help with

December 2018

Gregory from Medical Services

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Functional software

A good tool to share, review and track action items (along with the current status of action item). The software is easy to use and functions as advertised.

Pros

You are email notified of all changes/adds to dealroom.

Cons

Spreadsheets can be a challenge to see all cells- you will have to download to get a full file view. This can add a little time - when you just want to see a quick response.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied December 2018

Thanks for the review Gregory! Happy to hear you had a good experience and were able to track and update the status of action items. Our goal is to provide a tool to improve efficiency. Appreciate the feedback!

December 2018

Nora from Equifax

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Great System

Excellent platform/tool with easy navigation and use. I would highly recommend.

Pros

Easy to use and navigate through as well as real time notifications when new documents were submitted.

Cons

Unable to use the request for information function but that may have been the way my company set it up.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied December 2018

Thanks for the feedback Nora and high recommendation! Glad to hear everything went well. Requests are definitely a huge advantage with using DealRoom, hopefully we can work with you on another project and have that functionality be used! Thanks again for the positive review, we appreciate it!

December 2018

Logan from Equifax

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

DealRoom Review

Pros

From a buyer's perspective, the platform has been really easy to navigate, use, and download files. The one time I did have a download issue, the customer support team was responsive and quickly resolved the issue.

Cons

N/A - there hasn't been a moment where the platform has negatively impacted deal flow productivity

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied December 2018

Thanks for the review Logan! Great to hear you had a good experience from a buyers perspective and happy to hear our customer support team was quick to help you :) Thanks again and appreciate the feedback!

July 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

2 of 5

July 2018

DealRoom - Gets The Job Done But Leaves More To Be Desired

It achieves it's basic purpose but there are other data rooms with enhancements that provide a better experience.

Pros

The bulk download capabilities, the organization by data room when you are in multiple, and the ability to view documents without downloading them.

Cons

There is no feature to sort all documents by upload date so that you can see what is new since you last logged in. Some other data rooms have a feature where you can sort new documents by your last login date or by new documents since a particular date you choose.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied July 2018

Hello! Glad to hear you are happy with the bulk download capabilities. In the top right above the Home folder you can click Recent Files to show what has been last uploaded and sort by date. Thanks so much for the feedback and hope you use us again soon!

October 2018

Quinn from Guardian Capital Partners

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

CRM Update Success

We chose to update to DealCloud because our old CRM was unable to keep up with the dealflow we were seeing. The DealCloud engine made day-to-day processes much more productive and gave us more time for more important parts of the deal process.

Pros

Ability customize every entry field and data cell
Views
Ability to export directly to Excel and Word
Duplicate entry tracking

Cons

Process to edit fields can be confusing for new users
Attaching files can be tedious

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied November 2018

Hi Quinn! I think you may have meant to leave a review for DealCloud instead of DealRoom. Thanks!