FirmRoom
About FirmRoom
FirmRoom Pricing
FirmRoom is available across 3 pricing tiers: Standard, Pro and Enterprise.
Starting price:
$695.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for FirmRoom
1 - 5 of 44 Reviews
Stephen
Verified reviewer
Banking, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great Product - Great People
Firm Room and Deal Room was by far the nicest people to work with and they have a very good product. They took the time to learn how I wanted to use their product - suggested the right one and I have had no issues - it does what they say it does - Noting in beta that is being delayed.
PROSWhen looking for a data room - Firm Room and Deal Room was by far the nicest people to work with and they have a very good product. They took the time to learn how I wanted to use their product - suggested the right one and I have had no issues - it does what they say it does - Noting in beta that is being delayed.
CONSno a thing - first rate product - great support
Reason for choosing FirmRoom
nice people, fair pricing, no pressure, quality offering
Vendor Response
Thank you for the review Stephen! Glad to hear you have had a good experience with our software. Thanks again!
Replied July 2019
Marshall
Oil & Energy, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Easy to use!
Our experience was great given our need to hide other VDR participants from viewing each other. This is something that other low cost products such as Dropbox have not been able to provide. Additionally, the analytics helped us track the overall activity and participation from the VDR participants as a way to view potential interest.
PROSI like the simplicity of the product to use and invite people to the virtual data room. Additionally, the low cost of the FirmRoom product is great for a company like mine that will use it about once per quarter. It is perfect for us as we do not want to pay as much as the other products in the market.
CONSSome participants received the invites within their spam/junk email which was fairly annoying. However, after sending a reminder to participants this wasn't a problem. Only one participant mentioned the site was blocked internally by their IT and they were not able to resolve the issue. That issue was likely remote to the one company participant.
Reason for choosing FirmRoom
We did not want participants to view one another and we wanted to track who was viewing/downloading data.
Reasons for switching to FirmRoom
Participants could view each other and the solution they provided allowed for potential risk to the access of data we were providing.
Vendor Response
Thanks for the feedback Marshall! Happy to hear the software was easy to use! Also appreciate the feedback regarding invites going to spam/junk email, we are always looking to improve the product. Thanks again!
Replied July 2019
Pilar
Hospital & Health Care, 501-1,000 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed November 2019
Diligence assistance
using it for due diligence projects and I dread having to search for my materials
PROSsearching for specific topics is relatively easy
CONSorganization of projects is dependent upon the administrator and naming conventions are so inconsistent which makes it challenging for an infrequent user to navigate.
Vendor Response
Thank you for your review Pilar! If you have any questions about naming and room organization feel free to reach out to our customer service at any time. Thanks again!
Replied November 2019
Scott
Insurance, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2020
Firmroom Review
Pretty good set of features for the price. Easy to add users and content, fairly intuitive for the most part.
CONSI think there are a number of features lacking in comparison to a VDR solution like Intralinks, but that is to be expected at this price point. Reporting and analytics could have more features / be easier to use. Little things like adjusting file paths to fit within the max length or at least making it easier to quickly identify and manually update file names that are over the max length. Users had issues trying to download Excel/PPT/Word files when they only had certain permissions (can't remember exactly what it was called, I think download watermarked), however there didn't seem to be anywhere that explained that they wouldn't be allowed to download files if they had those permissions. It seems like an error message or warning should have shown up when the permissions were set.
Reason for choosing FirmRoom
Price and did not need full feature set of other products for this purpose, as there was only one buyer in the process and the diligence was relatively limited.
Vendor Response
Thank you for the review, Scott! Happy to hear you found the software intuitive. Thanks again!
Replied July 2020
Austin
Banking, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Excellent Product for the Price
Great customer support
PROSThis software has all of the features that I would expect from a Data Room, plus some. As an admin, it is extremely easy to set up and manage user permissions, whether it is by group or individual. The analytics capabilities are also valuable and easy to use. It is so easy to see who has looked, downloaded, uploaded, etc. documents. Uploading and downloading documents, whether one by one or in batches is so simple. And most of all, this product is very affordable compared to other solutions.
CONSMy only complaint is not being able to do a bulk download when the watermark feature is turned on and there are PPT or XLS files in a folder. Instead of a generic error or timeout, it would be great to download all of the available files with a warning or notification about the files that will not be included (because they are PPT/XLS).
Vendor Response
Thanks for feedback Austin! Happy to hear setting permissions and using the analytics has been easy and useful for you! Also appreciate the feedback about bulk downloading, we are always looking to improve the product. Thanks again!
Replied June 2019