I have worked with NowBookIt since its inception, and I am not sure how well I could run my three venues without it. The entire team is dedicated, industry focused, and importantly, they put their clients first.

NowBookIt is an entire suite on its own. We have full control of the booking management system, whether it is its table plan, online bookings, tags, data capture, reporting, voucher platform, etc... everything works perfectly.

There is nothing I can think of, besides maybe the mobile device version is a little difficult to use at the moment. An update is coming though...

NowBookIt is a game-changer for restaurants, offering a comprehensive solution for reservation management and e-voucher integration. Its intuitive interface, efficient features, and dedicated support make it a valuable asset for streamlining operations and enhancing customer satisfaction. While improvements to the e-voucher widget could enhance aesthetics, the overall functionality and support provided by NowBookIt outweigh any minor drawbacks. Highly recommended for restaurants seeking a seamless booking experience.

NowBookIt streamlines reservation management and seamlessly integrates e-vouchers, earning it top marks. Its user-friendly interface simplifies table bookings, even during peak hours, enhancing customer satisfaction. The efficient management features ensure optimal service delivery and operational efficiency, while the waitlist functionality minimizes guest wait times, maximizing revenue potential. [sensitive content hidden], the dedicated Accounts manager, offers exceptional support, ensuring a smooth transition and prompt issue resolution. The built-in gift voucher widget adds convenience, though a more attractive design would be a welcomed improvement.

Negatives: While NowBookIt excels in functionality, the aesthetics of the e-voucher widget could use some enhancement for a more appealing user experience.

Great company to work with and look forward to seeing

The ease of use was a great starting point. The set up help and on going support is 5 stars! We can use the platform for day to day booking but also events and pre-sales.

Some of the system set up can be hard to follow first up and no app so far.

Great experience, great service. Looking forward for more years to come and more features ( like review of customers shared on Now book it platform)

The range of features that it has implemented already

The Cost ( as a new customer of booking system, the cost was scary at first , but turned out to be worth it )

It is a good value for money booking/table management system

Ease of use, flexible and is a good management tool for the planning of best use of seats available

Integration into POS systems, ie square. It is not very good to use on iPads or phone. Please bring on the App. Sometimes can be a bit glitchy when we are busy, ie seating guests yet the system doesn't respond to this.

best booking software i have used, would highly recommend

great support from our account manager [sensitive content hidden], goes above and beyond when ever we need assistance, and guides you through the system so we as a user

would like a mobile app for ease of use on the go.

Excellent never has an issue using or getting support for the system.

This is ine of the easiest booking systems around. Customers love it and are amazed how easy it is to use.

Not much to not like a about it. On some tablets it seems to run slowly.

Great customer support from [sensitive content hidden] and the team. It was easy to implement and we like the functionality from Now Book it that we can't get from other platforms. Including the customer data.

Not having email integration html for retargeting customers

We have had a great experience with NBI, the customer support is really good they pro-actively make sure things are going well.

Super easy to use, super versatile. I really like the layout of the system

I can't think of anything! Its a great product