Noibu

RATING:

4.8

(4)
Overview

About Noibu

Noibu is an eCommerce website monitoring tool that helps detect, prioritize, and resolve revenue-impacting bugs that might be hampering user experience and causing customer frustration and cart abandonment. Noibu monitors your eCommerce site and flags errors in real time. Noibu detects 100% of all errors that occur across every user session and adds them to the dashboard where they are prioritized based on the impact they have on revenue. Designed for business and engineering teams alike, Noibu helps correlate the impact of technical errors with revenue, so that the most critical ones can be resolved on priority. Here’s how Noibu helps streamline error detection, prioritization, and resolution for different teams: Business teams: Correlates the impact of issues to...

Noibu Pricing

Free trial: 

Available

Free version: 

Not Available

Noibu detects 100% of all errors in real time and provides all the session information you need for each and every error to analyze its impact on revenue and user experience.
Slide 1 of 6

Noibu Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Noibu

4 Reviews

Kinza

Textiles, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Game changer

It's great, the team behind it is strong, efficient and clear minded. Customer service is way above average in their field. They understand our needs and always there to give relevant advise in our evolution.

PROS

It's one of a kind, surpasses what a web manager can do to monitor bugs and errors. Can save lost sales at checkout, and be a great tool to enhance UX since we can see where customers have a hard time or exit during their experience.

CONS

Would be great to get a weekly report categorized by level of importance.

Laura

Marketing and Advertising, 2-10 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Best eCommerce Error Monitoring Software

The entire experience with Noibu has been amazing. Their platform was able to quickly provide the development team with prioritized errors that impacted revenue, and the team has been wonderful to work with!

PROS

The ease of use is incredible. It takes less than 10 minutes to deploy, and the dashboard clearly identifies which errors are impacting revenue and customer experience. I've never found a tool that has been this impactful to the success of my clients' eCommerce sites.

CONS

I didn't know a software platform like this existed, so every feature has been useful so far.

Reason for choosing Noibu

There were no other products available that have the same capabilities as Noibu.

Antoaneta

Cosmetics, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2020

Fruits & Passion / Magento

great tool, helpful for any aspect related to necessary improvements for better customer shopping experience

PROS

stats, errors categorization, samples, search sessions

CONS

sorting, reports, enable search parameters within specific group / type of error ID, enable issue management at the sample level (when pin sample of the issue)

Dan

Health, Wellness and Fitness, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Great insights into customer journey issues that impact revenue

Customer on-boarding and support is very good, cost is quite high.

PROS

Estimate of revenue lost per issue, video playback of user journeys, itemised events

CONS

There was nothing I did not like about this software.

Reason for choosing Noibu

Revenue loss estimation, customer support

Vendor Response

Thank you so much for your thoughtful review, Dan! Thrilled to hear that our support & onboarding teams are living up to their reputation. If there are any other features you'd like to see in the product, please let us know. We value the feedback.

Replied September 2022