The person behind this product is very responsive and was quick to build a few missing features I needed so, my experience was definitely a great one.

When choosing a status page tool, I compared Statuspal to Atlassian's Statuspage and was surprised to learn that it wasn't flexible at all in the way that it processes incoming notifications. Basically, with Statuspage, we'd have to adjust all our monitoring & alerting stack vs. Statuspal is adjustable itself.

It might not be as polished as something built by a bigger team (i.e. UX would benefit from a couple more iterations), but overall there are no major concerns.

Incident communication was extremely easy and streamlined, takes seconds to write down an incident.

Some features were missing but the team quickly implemented or proposed workarounds.

Notifying end clients , resellers as well as our product engineering team for the real time critical performance incidents and metrics of our services in conjunction with the SLA uptime are the most critical features for enhancing the reliability of our products

1. API for developers (programmable incidents)2. unlimited private status pages 3. SLA uptime calendar and incident history 4. maintenances5. metrics

1. no so much custom options for status page design (background theme, sort out the components)2. more metrics expected at least 1:1 with the monitored services3. vice versa integration with Opsgenie4. custom incidents types should be applied on the API too 5. some minor API improvements needed