Collabit
About Collabit
Collabit Pricing
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Collabit
1 - 9 of 9 Reviews
Nigel
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Best in class software
Excellent
PROSThis system works well because you don't need any other software in your business. Got rid of all spreadsheets and long winded processes.
CONSNot many cons. They develop very quickly so it means that anything missing is added within months.
Reason for choosing Collabit
Collabit is easier to use and can be customised a lot more. The other software packages force you to work in the way they have designed their systems. Collabit can change the forms, rules and work flows with ease for every different type of job. Very powerful.
Reasons for switching to Collabit
Needed to achieve goals in efficiency and give better customer service.
Vendor Response
Thank you Nigel.
Replied June 2022
Ekim
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Field / Operations Manager Review
When the system was working well, it was smooth and easy and it help increase productivity and efficiency in work flow. It was easy to teach new starters because the system interface was user friendly.
PROSCollabit gave the user a lot of capabilities of modifications to meet user requirements. It was easy for office staff as well as field service engineers to use.
CONSThe system off-line mode was temperamental. The system sync feature was using alot of data and without phone signal sometimes could not function at all. This was most annoying whilst in a basement with a client and not being able to complete a task.
Vendor Response
Thank you for this review. Your feedback is very important to us. We have recently upgraded the mobile app to improve the offline mode issues you mentioned so that should not happen any longer.
Replied June 2022
Nicola
Facilities Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Collabit - Surevent
overall collabit has been a positive forward step for the company, and start up glitches are expected. Everyone is taking to it well.
PROSEase to use, remotely able to use even when signal on phones are down. Ease of flow through the process of completing jobs.
CONSSoftware glitches seem to happen a lot especially the more we use it. Downloading of jobs can take a while to come through to our engineers.
Vendor Response
Thank you for this excellent review.
Replied June 2022
Lukas
Design, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
A software that perfectly suits our needs
I have been using Collabit for the past few months, and I have had no problems with the platform. I am very happy with it and would recommend it to other people.
PROSI like Collabit because I can easily share documents, chat and work on projects together with my team members no matter where they are located. All processes that were crucial for our business are automated.
CONSAt the moment, I don't see any disadvantages.
Vendor Response
Thank you for an excellent review!
Replied June 2022
Chris
Environmental Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Water Treatment
Rather good to be honest. The support of the Collabit team is outstanding
PROSOnce the background of the system is set up to how you will use it, the system works really well.The Collabit support was outstanding with helping us build the system to how we need to use it.
CONSIt takes a bit of setting up and designing forms but, this is more to how you want the system. If you have some IT skill about you, you will be fine.Some of the teams calls was difficult but we asked for some classroom training and Collabit provided it. This helped a lot.
Vendor Response
Thank you for this great review Chris!
Replied February 2023
Luke
Environmental Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Great system
Overall the experience has been very positive and we fill the system will be a benefit to the company.
PROSThe system is user friendly which is great for new users and clients. The developers are very open and flexible with making the system bespoke including work templates, RAMS, quotes. The sale operations of the system helps track sales achieved and lost which is very helpful for tracking the sales and accounts team. The client portal is built really well, easy to use and provides risk management tracking.
CONSThere is a large set up. Once this is completed there is less work in the other areas of the system.
Reason for choosing Collabit
Collabit where very open to being flexible with creating the system to suite the company practices.
Reasons for switching to Collabit
The former system wasn't user friendly and didn't provide the functions that Collabit have.
Vendor Response
Thank you for this great review Luke.
Replied February 2023
Mandie
Facilities Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
APC Compliance Ltd
Exceptional value for money and customer support
PROSThe customer service team is exceptional. They have been very helpful with the implementation of the software
CONSThere is not enough reporting functionality. Ie printout of what has been invoiced each month etc
Reason for choosing Collabit
We felt this software was better suited to our business
Vendor Response
Thank you for this review. We are looking to continually increase the reporting functions within Collabit and you should see more reports and dashboards in the system over the next few months.
Replied June 2022
Holly
Utilities, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
Collabit
Being able to see site information/booking in/ etc
CONSIt would be good if automatically recurring contracts renewed by themselves instead of admin having to renew manually. When updating information, the system can be slow to show the changes & I quite often have to refresh the screen as I get error messages quite a lot.
Vendor Response
Thank you for this great review. Glad you like the system.
Replied June 2022
Mark
Environmental Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Reigate Review
Converting quotes to jobs / PPM tasks. Ease of quoting
CONSWe were sold that sample results would load directly, this is disappointing that it is still only in a trial period.
Vendor Response
Thank you for this excellent review Mark.
Replied July 2023