Bookee

RATING:

4.7

(41)

About Bookee

Bookee is a growth partner for fitness business. It is with you at every stage of your business—launch your studio, manage a bunch of clients, or scale like a rocket. With Bookee, you have all the industry knowledge—research, playbooks, and insights for your next big idea. You have access to a ridiculously simple software, that turns ideas into business. And if you face issues along the way, an army of support executives is ready to help you in minutes. So the only thing you are left to do is to decide is—when you want to start growing with Bookee.

Bookee Pricing

Essential - $99.00 5 Staff Logins Per Month Pro - $199.00 25 Staff Logins Per Month Premium - $299.00 100 Staff Logins Per Month

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Client and Business apps
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Bookee Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Bookee

1 - 5 of 40 Reviews

Holly

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

The BEST Fitness Software!!

My experience has been excellent. We have been with Bookee from nearly the beginning and they have given so much attention to the user's experience. They are always really responsive and so attentive to your needs. And they don't charge for every little thing like some other programs, which is a deeply refreshing experience.

PROS

It's INTUITIVE, which makes it easy to use and navigate. It's easy to train staff to use it. It is sleek and modern and meets all of our needs.

CONS

Bookee really listens to their users and therefore are releasing new features all the time. It can sometimes be hard to keep up on what the new releases have to offer.

Reason for choosing Bookee

I liked the look of bookee's design. I also liked the people behind bookee and was willing to take a risk on a lesser known company at the time. I'm glad I did. They've been amazing.

Reasons for switching to Bookee

Mindbody was constantly up-charging me while making my life more difficult on their very archaic platform. My main goal was to find a clean, up to date, and new company that made the experience for myself and my users very intuitive and easy. People are not always very tech savvy so a program on the user end needs to be simplified while doing what we need. And on the back end it needs to be robust and intuitive at the same time. Bookee was exactly what I was looking for.

Dana

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Bookee is the best MindBody alternative

Fantastic. After 10 years on MindBody, I haven't looked back

PROS

I love so much about this software. They have done a great job creating iterations that make sense- with Stripe, Mailchimp, and ClassPass that really works for where fitness is at today. The online and OnDemand piece allows me to have a hybrid model easily!

CONS

It's still new so there are growing pains, however the [SENSITIVE CONTENT] cares and addresses them as soon as possible.

Reason for choosing Bookee

Bookee far surpassed the competition in so many different ways.

Reasons for switching to Bookee

MIndbody was awful in so many ways. Outdated, didn't respond to new needs well.

Red

Performing Arts, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed November 2023

Class management

Feel pretty neutral, it's a great tool and I don't have many complaints but the overall design and experience could maybe be a little more elevated to give me a more positive experience.

PROS

I can keep on eye on who's attending my classes and check students in easily as they come in.

CONS

Going through the calendar feature feels a little clunky. I wish it was easier to flips through filters with my schedule and the studio bookings overall

Reasons for switching to Bookee

Changed studios and this studio uses bookee

Evan

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

United Athletics Fitness - Bookee review

Overall positive experience with transferring from our old system. Everything is much easier to use and having the website, mobile app and admin end of the system being integrated together allows our team to provide and more cohesive experience for our members.

PROS

Easy to use and set up. Member interaction and automation is very helpful or our small business time management. Mobile app is clean and easy to use along with troubleshooting member concerns

CONS

No hourly setting for staff payroll or percentage option for paying staff that are appointment based.

Reason for choosing Bookee

Bookee was the most cost effective fix to the issues that we had with our old system and also provided some features that would allow our business to expand.

Reasons for switching to Bookee

The old system was very detailed and involved to set up and use. Although it gave our company more control over the app and website it was very easy to make mistakes create larger problems. The customer service was not very responsive and because the app and our website were not integrated members found interacting with our business difficult.

Guy

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Lagree Red Review of Bookee

PROS

The most important feature of any booking platform is dependability. And in the 1+ years I’ve used Bookee, the system has never crashed, it has always been available and accurate. Also, the customer service is outstanding. Whenever I’ve had an issue or a feature request, Bookee has always addressed it in a timely manner.

CONS

The platform is still new, so it doesn’t quite yet have the CRM capabilities of some of the bigger, more expensive booking platforms, but they are making strides.

Reason for choosing Bookee

I felt Bookee was the best value for what I wanted in a booking platform and liked the fact they they are small and agile enough to allow some customization.