Teltrac

RATING:

4.3

(3)
Overview

About Teltrac

Teltrac G7 UC is a call accounting and telecommunications management solution that is relied on by enterprises and organzations in Finance, Government, Healthcare, BPO, Manufacturing, Hospitality, Healthcare, Services, Logistics, etc. G7 Generates comprehensive reporting and analysis for every call, for any UC service, PBX or IPT switch: IDD, Long Distance, Local, VNP/Tie-Line, ISDN, SIP, Paid Service, Fax, Video, Internal, Inward with Caller ID, imported mobile bill data. Multi-tenant functionality on all equipment and services across your Multi-national Enterprise network. Calculates call charges and reports by call type, cost, duration, destination, by employee and department, etc UC / PBX / IPT from multiple vendors supported globally. Deployable on a ...

Teltrac Pricing

We build a custom package for each client and industry. It varies from client to client and we do this because our platform is extensive with additional features.

Free trial: 

Available

Free version: 

Not Available

Main Screen
Slide 1 of 3

Teltrac Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Teltrac

3 Reviews

Daks

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Teltrac Review

PROS

Automated Reports available via internet browser for everyone's access.

CONS

The maintenance cost is a bit high but this is mainly because of the quality of the product.

Vendor Response

Thanks for the review Daks! If and when you have any product improvement ideas for Teltrac moving forward, just let us know... Greg

Replied February 2024

Edwin

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Teltrac - Sitel

PROS

Automated reports sent via email. This is a very good feature which lessen repeated workload.

CONS

Cost. The software and licenses are not that budget friendly.

Vendor Response

Thank you so much for the continued support!

Replied April 2022

Helen

Insurance, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Highly recommended

PROS

Very useful in reconciling call charges.

CONS

Cost of software and licenses are costly.

Vendor Response

Thanks Helen for the review! Please let me or the support team know if you envisage any new features/functions or ease of use improvements you would like to see added to Teltrac. Greg

Replied February 2024