About Playbook

Playbook is a cloud-based club management solution that helps businesses manage processes for registrations, memberships, events marketing and more. Key features include online registration, scheduling, parent portal, registration management, billing, point-of-sale (POS) and more. Designed for sports and youth activity organizations of all sizes, Playbook provides registration forms through mobile devices to automate bookkeeping and manage team payments, sibling discounts, credit packages, custom subscriptions and more. Sports and activity organizations can handle fundraising activities by conducting events, accepting multiple types of donations using monthly recurring options and track donors for facilitating communication with them. Additionally, it comes with a ...

Playbook Pricing

Contact Playbook for full pricing details.

Free trial: 

Available

Free version: 

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Playbook Reviews

Overall Rating

4.77

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 31 reviews

Sam

Company size: 2-10 employees

Industry: Sports

Time used: Less than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2019

Great For Youth Sports

Overall very happy

Pros

Playbook software helps us run and market our youth subscriptions, classes, aau teams, camps, and special events. Its a very simple system to learn to use and it has a lot of great features.

Cons

All of the free marketing tools that are included are a great value

Reasons for choosing Playbook

Playbook seemed to have better service and like they cared more about us as a client. They also had better pricing.

Andie

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2019

Great for Managing Schedule and Booking Classes

The software was not too bad to set up. They have a very good support team and they're very responsive to any minor issues I've had. Pretty happy w them.

Pros

Easy to post classes , events, and memberships.

Cons

I really have had no significant issues with the software.

Reasons for choosing Playbook

Playbook was referred by a friend and they built my website at a very low cost.

Elliot

Company size: 11-50 employees

Industry: Recreational Facilities and Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

October 2022

Do not use

I had a terrible experience with this company and am in the process of evaluating legal action.After we decided to use this product and paid for it, as we got deeper into the details it was determined that this would not be a good fit. They sold us on capabilities that turned out not to be available.We paid upfront as they really sold us on their product, and when we realized that it could not meet our needs we decided not to move forward.It is certainly our fault that we were sold on it and paid upfront, but clearly the management - from the [SENSITIVE CONTENT] all the way to the [SENSITIVE CONTENT] and [SENSITIVE CONTENT] in sales, sold us a lie.They give a very good appearance of being a customer oriented company but clearly they are not. Do not be fooled, stay away from this company.

Pros

We selected this company prior to deciding it was not a good fit.

Cons

We selected this company prior to deciding it was not a good fit.Please see the overall experience section.

Garry

Company size: 51-200 employees

Industry: Sports

Time used: Less than 12 months

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2019

Call playbook Review

Great

Pros

Loved the status and registration plus the colir

Cons

How fast it move and plus the style of site

Reasons for choosing Playbook

Stats

Chris

Company size: 2-10 employees

Industry: Sports

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2019

Lots of Great Youth Sports Features and Simple to Use

They're a great company. They always answer the phone and they're very nice people.

Pros

It has a lot of great features that help us generate more leads while growing our email database faster. it's very easy to use.

Cons

It has a lot of capabilities that are beyond what we need.

Reasons for choosing Playbook

Dont know

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