Our Approved Suppliers List was originally on Microsoft Database with supporting documentation stored in Windows Explorer, which was clunky and difficult to manage. Singlepoint built us a bespoke Supplier Management module for our Approved Suppliers List with the capability of storing all supporting documents and certificates within each relevant suppliers tab. The module automatically keeps track of certification dates, and with a traffic light system visibly shows any that are out of date. There were no disruptions to business operations as Singlepoint seamlessly migrated our existing Microsoft Database list into their Supplier Management module. This has drastically improved the management of our suppliers and received compliments from the BSI auditors in our annual IATF audit this year.

Integrating Singlepoint with existing business processes was easy. This is made possible due to their expert technical team, who take the time to listen to your ideas and use cases to build a bespoke software tailored to the business needs. In addition, customer service is excellent with a member of the Singlepoint team always available for a MS Teams call to discuss any queries or issues.

There are some modules within Singlepoint which do not get fully utilised, and would be better split up into smaller packages e.g., APQP could be broken down to give Control Plan or FMEA stand alone modules.

It a once stop shop for the company document management requirements, Engineering Change, and Training. Other applications available but not used in full or regularly.

Provided a central point for control - storage - access of both the company's Business Management Systems and the Project - Product documentation.Is easy to use and access can be configured per document so access & or ability to change - approve can be applied as applicable . Over the 13 years I been involved I seen the system develop and grow in if functionality and applications , allowing us to use the most applicable modules to suite our business needs at any point in time.

Can be time consuming to set up new applications but worth it once done.Better links across applications i.e. Change Management into Document Management

Fairly good system overall, the reliability of the system could do with improving.

The import of the question bank to your audits was important. the general layout of the module is pleasing.The scheduling and creating an audit function is reasonably easily to understand. The ability to also create or amend how the background system process worked to make it fit our own process.

The system is not stable, the severe keeps jamming or logging out. Sometimes also crashing. This make its laborious to use.

I have been using Singlepoint for around 10 years, the team there are very supportive and the communication is perfect. Recent upgrades have been carried out perfectly by the team at Singlepoint, the the new NPI module in full use housing all our new product and product improvement projects.

The system is easy to use and user friendly, the layout of the modules within are tailored to our needs. The team at Singlepoint are very helpful and provide excellent customer support. The new recently acquired NPI module has modernised our project management process and made it effective and robust.

There is nothing I dont like about Singlepoint.

Control of processes for data retention, document control, design changes, project approval status are all easily managed. The friendly team at Singlepoint have always been available to support our software and provide requested improvements extremely quickly.Positive experiences when interracting with the team.

The NPI module we have recently brought on line with Singlepoint has been a revelation. The use of this moduke has provided electronic records of all our APQP processess from Quote to approval. Previously using spreadsheets and paper copies of documents gave us huge potential for data loss and missed process steps, working with Singlepoint to develop this module to suit our automotive approach has made this process robust and fully traceable. Document control and management has always been a huge benefit. All our documented procedures, operating techniques, control plans etc etc. are stored in singlepoint. This provides us with easy revision control, auditable document history and a log of user access.

We have not encountered any issues with the product, integration was simple and well supported modules are easy to use and manage.