It has been a pleasure working with the byondpro teams who are always available for assistance and consulting.

It allowed us to have a central office management system for many tasks that needed updating

Training during the pandemic, as expected, was a challenge for both parties

It has been a very intense learning curve to become familiar with the software, but it is reflecting on the language and terminology used in the cemetery industry which helped immensely. The depth and capabilities of the software is exciting as there is always the options to expand and adapt to the need of the organisation.

A complex and dedicated business solution for the cemetery and crematorium industry. Byondpro software solution is providing the full integration of the necessary administrative, client focused, financial, operational and legal functions of managing a cemetery professionally.

The additional focus of providing at times a graphical step-by-step guidance in the User Guide would be appreciated.

Having a structured and automated correspondence in regards to cremated remains to clients has resulted in higher memorialisation rates. The ability to leave comprehensive notes on person and sale records assists greatly in achieving a timely and high customer service. The GSM phone App has greatly simplified our ability to achieve our OHS requirements while providing real time updates to managers and supervisors.

We are able to customise the software to meet our needs

Being able to send reminder text messages to clients for upcoming appointments would be beneficial.