bookingkit

RATING:

4.2

(41)

About bookingkit

bookingkit is an online booking management solution that helps tour and activity providers bring their business online, while also managing and marketing their bookings. The solution caters to any business which offers a service within the leisure industry, from tour guides, to museums, to water sports, to escape games. bookingkit helps its users generate PDF invoices, manage day-to-day scheduling operations, and automatically sync availabilities in real time. The solution supports payments via bank transfer, PayPal, credit cards, coupons, and cash. The channel management module helps users list and push their services on different channels including TripAdvisor, GetYourGuide, mydays, and dozens more. The suite is completed by various analytics features that h...

bookingkit Pricing

StarterKit: €49 / month Our StarterKit includes the essential tools for tours and activities providers to manage, promote and sell experiences. In just a few clicks you can bring your business online, boost bookings and increase revenue. - Online Payment Fee: 3% - Booking Fee: 3% - Ticket Fee: €0,50 BusinessKit: €99 / month Our BusinessKit is ideal for providers with a more complex administration system, which requires a software that will help you handle a growing amount of international bookings and reservations from one centralised platform. - Online Payment Fee: 3% - Booking Fee: 2% - Ticket Fee: €0,50 ProKit: €499 / month Our ProKit is for those who require dedicated, personalised support, advanced booking flexibility and the ability to manage multiple sites and hundreds of daily visitors internationally. Further details provided upon request.

Starting price: 

€49.00 per month

Free trial: 

Available

Free version: 

Available

Overview
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bookingkit Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for bookingkit

1 - 5 of 38 Reviews

Kilian

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Bookingkit is handy and reliable!

It is really the perfect solution for my business!

PROS

The dashboard is very straight forward and presents a broad array of functions in a very clear way. The product is easy to use and allows you to start offering online bookings within minutes. Been in contact with customer support many times and they always were fast and helpful!

CONS

As far as I understood, there are some minor restrictions in terms of customising the plug-in. Also, flexible vouchers can be tricky, but that's advanced stuff!

Reason for choosing bookingkit

Bookingkit just works so well and FareHarbor just didn't offer any real advantages.

Ricardo Alexandre

Entertainment, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2021

Good, but a little expensive

I started with bookingkit because they have a great checkout UX for our site visitors. They are very friendly when you start and they will help you a lot. Pricing it's not so good compared to other similar solutions. That was a huge factor to leave.

PROS

It's very intuitive and you also have info boxes to understand how to do things. You also have a dedicated team that is willing to help you. But the best part is the interface for your client. At the moment, it's the best you can get with this kind of tool. It has everything the client need to feel comfortable with the ticket purchase: great design, several payment options, safe environment. Also the bookingkit team can customize according to your needs. Integrations with OTAs are easy as 1 click.

CONS

The back end seems a little old fashion, but because it is intuitive and works well, you don't care. The integrations with OTA are easy but there could be more options. I just stopped using BookingKit because it was a little expensive and also because one of the employees was rude when I complaint about bug on their side that they took more than 1 week to solve and after insisting a lot.

Reason for choosing bookingkit

It had a much better interface for our site visitors and also they were more friendly.

Reasons for switching to bookingkit

Bokun needed a lot of improvement.

Brian

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2023

The worst experience ever had with a CRM company and i have used the majority of platforms

Abysmal the worst experience with any booking software company i have ever had

PROS

The system is not great for many of our chosen use cases though we were assured in their sales pitch that it would be, turned out to all be untrue and very shortly after signing the contract, everything was said to be "in development"

CONS

The sales pitch was great, shortly after signing the contract we realised there were many false promises and the system could not handle our workload or function in the way we were told it would. The company does not abide by their own contract agreement and they refuse to close the account even though their system was never used by us as they could not deliver on their assurances and the request for closing was made within their contractual allowance.

Marco

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2019

Theater with bookingkit

Overall my experience ( i own 2 accounts) is really ok. The service and communication works quick and as well they find mostly a solution for problems. The service and quick response is more important for me then evera options.

PROS

I like the easy to use software. Very easy to integrate to other platforms and mostly the function is 100% perfect. For customers also for me and my business.

CONS

For a theater there are more events to integrate, then for a sport event. We have many different events. At the moment its not possible to integrate a place management that customer can chose their seats... Sometime its not easy to find the right event in the lists to integrate in. the websites because of much scrolling - and its not really easy to delete a event, just overwrite... Also to add a booking service charge to the customers at the checkout would be help us to make the price more transparent to the customers and our clients and arts...

Michele

Sporting Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Is good

PROS

The many possibilities of setting, the support.

CONS

The voucher that the client receive is not good for the Italian style