About Moment

Moment is a cloud-based childcare solution that helps businesses manage parent communications and payments for preschools, summer camps, after-school/enrichment and schools. Key features include collaboration, real-time chat, photo gallery, text messaging and daily reports.

Designed for small to midsize businesses, Moment allows users to manage applications, enrollments and teacher assignments. It enables summer camp directors to schedule posts, announcements and messages to communicate updates on parents’ arrival status. Additionally, the solution lets users upload calendar events accessible across the web and send notifications to parents about upcoming events.

Moment allows organizations to generate and download repor...


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Supported Operating System(s):

Web browser (OS agnostic)

21 Reviews of Moment

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

December 2019

Rebecca from E3 Modern Learning

Verified Reviewer

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

AWesome To Connect Parents

I am solving the opportunity for other preschool mommies to meet and connect and create lasting friendships. Also, I have the registration for my preschool club to be easy and mobile-friendly.

Pros

The customer service was outstanding. They were willing to set up a virtual meeting to discuss my needs. Also, they would go above and beyond to help on their own time. In addition, I love the function of scheduling and parents able to meet other parents.

Cons

I did not have anything that I did not like about it. I would say the function and it might be available now. Is to be able to have parents meet other parents who attend different classes. Also, I would like it if they allowed for Paypal as part of their payment option.

January 2020

Leslie from Children's After School Arts (CASA)

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Excellent customer service!

Pros

Very accessible, warm, and friendly customer service. They understand their product and also understand our field and do their very best to meet all of our needs.

Cons

There were some features that wee still in development when we used Moment for our summer camp last summer. This summer these features are ready. The company provided great workarounds in the meantime.

Reasons for Choosing Moment

The outreach and individualized support

December 2019

Rachel from Botanical Research Institute of Texas

Verified Reviewer

Company Size: 11-50 employees

Industry: Research

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2019

Moment

Overall, I enjoyed having Moment as a communication resource. It served as a fantastic way to communicate all the fun our campers were having to their families. I think parents enjoyed it as well as we got a lot of picture likes and comments.

Pros

I liked having a modern, private platform to share pictures and updates with our camp families on. It served as a safe place for parents to check out what their child was doing.

Cons

I would like to be able to add multiple parents to campers on the administrator's side, instead of parents having to go on and add them. The less our customers have to do, the better.

February 2020

Heather from Monkey Business Camp

Verified Reviewer

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Thanks Moment!

Pros

Moment helps us reach out to share more about camp with our parents, including sharing photos and videos. It also allows us to post an important message that goes to all parents if kids are coming back later than expected. The customer support is incredible.

Cons

It works really well, and happy they are working in ongoing way to update it, to create more ease.

February 2019

amory from ¡HolaKids! Spanish Immersion Preschool

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Amazing Communications Platform

Communicating with parents is a critical component of a successful preschool program. Moment allows us to easily send photos and newsletters. The calendar feature keeps the community up to date on holidays and events. Furthermore, the parents love the feature where they are able to communicate directly with each other. On boarding with Moment was a breeze. The customer support is stellar.

Pros

The ease of use is our favorite pro! Our preschool teachers are super busy and we want all of their attention to be focused on the needs of the children. Moment allows our teachers to QUICKLY efficiently and effectively communicate without parents.

Cons

We don't have a CON. Really, Moment is a gem of a communications platform. Staff, faculty, and parents were all very happy that we transferred our communications to Moment.