Backblaze B2 Cloud Storage

RATING:

4.7

(137)

About Backblaze B2 Cloud Storage

Backblaze is a leader in the open cloud movement—fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators, B2 Cloud Storage offers always hot, S3 compatible object storage that makes it astonishingly easy for businesses to store, use, and protect their data. With hundreds of integration partners and a tech stack agnostic approach, it integrates with companies' existing workflows and preferred compute and CDN tools, fitting multi-cloud, hybrid cloud, and other IaaS environments. B2 Cloud Storage has over two billion gigabytes of data storage under management with more than 100,000 customers. Customers in more than 175 countries use B2 Cloud Storage to host content, build and run applications, man...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Backblaze B2 Cloud Storage Pricing

Backblaze Business Backup is offered across two pricing plans, outlined below. A 15-day free trial is available and a discount is given for annual commitments. Computer Backup: $6 per month per license or $60 per year per license Server/NAS Backup: $5.57 per month or $98.25 per year

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Available

B2 Cloud Storage Dashboard

Backblaze B2 Cloud Storage Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Backblaze B2 Cloud Storage

1 - 5 of 137 Reviews

Andrew R

Religious Institutions, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

Rock Solid Cloud Backup

User Profile

Christopher

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2019

Best Backup on the Market for Business

For our small business, the software was a huge success and came in handy when one of our back drives went bad. Setup on our server and workstations was seamless and easy to manage from any device.

PROS

The best part of this software is how easy it is to configure and setup. A few simple clicks, a private key for encryption, and it runs quietly in the background when connected to the internet uploading data as specified in your options. Cost for the amount of storage is lower than most providers without having to rely on cold storage options.

CONS

Backblaze relies on the computer state for backups, and doesn't give a huge number of options for data recovery. If you lose a file, you need to make sure to restore it before the next backup kicks in and removes the file for good. Software does not run on network drives or NAS very easily. NAS sometimes has software to integrate, but usually not a dual direction backup. Upload was pretty slow. We are on 400/400 fiber and the 600GB upload took almost 3 days.

Vendor Response

Hey Christopher- Thanks for leaving the review! Just a quick note- Our Computer Backup software is one not intended to run on network drives or NAS devices, we have B2 Cloud Storage for those use cases. Why? Our Computer Backup service is one of the few remaining unlimited services around. By being truly unlimited, we had to draw some lines around what backing up a `computer¿ means (within the context of unlimited). So that might explain some of their haplenges you had backing up your NAS. But checkout B2! It¿s $0.05 /GB/month (1/4 of the price of S3). And is integrated into most NAS devices already. You can find more information at https://www.backblaze.com/b2/solutions/backup-and-archive.html Cheers! Ahin from Backblaze

Replied April 2019

Joseph

Photography, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2022

Just go with Backblaze

I love Backblaze. They offer exceptional products for way below the competitions pricing.

PROS

I use their B2 backup on my NAS. I needed something that was affordable but also reliable. B2 checked those boxes for my business

CONS

I don’t have any cons for this product.

Reason for choosing Backblaze B2 Cloud Storage

Straightforward product offerings. Not pushy to buy more services.

User Profile

Robert

Verified reviewer

Broadcast Media, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2022

Backblaze let me down

Disappointing.

PROS

Used them successfully for many years. Then suddenly, they stopped backing up my external HD on my mac for an undetermined amount of time. After discovering this potentially catastrophic situation, I contacted customer support which finally told me that BB couldn't backup a mac external HD with Time Machine. What? But it did in previous years? why wasn't I alerted my backup was essentially backing up ONLY my desktop, which has almost no files? Wasted money. Worse, it could have cost me my business.

CONS

Unreliable and their customer service seemed clueless.

Reason for choosing Backblaze B2 Cloud Storage

Ease of use and it was recommended.

User Profile

Thomas

Verified reviewer

Internet, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2022

Backup Server with Backblaze

PROS

I've used Backblaze for years with mixed results with regard to using it as a backup for computer files. For the most part I've moved to Google drive for that because it works much better for my use case. But what I really like Backblaze for is remotely backing up my cpanel production servers. We used to use Amazon S3 to backup our servers. But it was a little expensive. Backblaze is way cheaper than AWS and just as easy to set up and even easier to use if you need to access files.

CONS

The smart phone app can be a little buggy at times when trying to connect or download files.

Reasons for switching to Backblaze B2 Cloud Storage

Much less expensive than Amazon S3.