About Ambassify

Ambassify grows along with your organization and its ambitions. Set a low-threshold starting point to facilitate adoption and ease into the full power along the way.

Our features: Verified social sharing, polling, voting, announcements, referral & affiliate campaigns, review gathering, NPS scoring, and many more. All of which can be enhanced through reward gamification and a dedicated, white-label mobile app.


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Supported Operating System(s):

11 Reviews of Ambassify

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

August 2021

Sarah from OZ

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

Ambassify is a great tool for us

The thing I appreciate most about Ambassify, is their support. Assistance is almost immediate and should the issue require some more time to figure out, they will update you frequently. The platform itself is very intuïtive which makes it not only pleasant to work with, but fast as well. This allows us to launch campaigns in a moment's notice, right after meetings or when urgency is key. Also, the reporting really allows us to see how many people we reach through our ambassadors, which makes the brand awareness increase more tangible. Overall I think Ambassify is a great platform for us, especially because we have a lot of decentralized teams which we can keep in the loop effortlessly.

Pros

The platform is easy to get a grip on, very user-friendly. Their support is top notch, always available to help. The reporting dashboards give a lot of insights on the results of the campaigns. I think a big win is how fast and straightforward setting up and launching a campaign is. Which is not only very helpful to keep content and campaigns very topical but also facilitates the buy-in as you're not spending a huge deal of time in the platform, yet the results are there.

Cons

They push frequent updates to their reporting and metrics dashboards, which makes for a bit of a learning experience each time. But ultimately you do get more and better insights so that's actually a good thing.

Reasons for Choosing Ambassify

More options

August 2019

Sophie from CBC Banque & Assurance

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Great tool and intuitive

Pros

The power it has to grow employer branding and a social media culture in the company

Cons

I am not convincd by how it displays in WhatsApp at the moment but I know it's in their plan to mke this better.

Reasons for Choosing Ambassify

the tool ismore complete and offers more sharing options than other ambassadors tools

Reasons for Switching to Ambassify

Group contract tool is more complete than Social Seeder

Response from Ambassify

Replied October 2020

Thanks for the review Sophie! We have improved how links and content appear in Whatsapp, and we're continuing to improve the sharing functionality. Many thanks for your feedback!

September 2021

Linde from Switch

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2021

A great to communicate with your community!

Ambassify is a great way to communicate with your preferred audience. They provide an excellent service when you need help but also make sure the platform and the backend are extremely user-friendly for everyone. The platform itself is very intuitive and easy to use, which makes for a great tool that anyone can use without needing intense training or experience with the software. As I said, the backend is clear and intuitive to use for everyone, which shows commitment to creating a tool that anyone can use and take advantage of. Not only does it work very well technically, but it is also studied and created for the average user who needs things to be simple, direct, and efficient. The fact that it is so user-friendly allows everyone to get things done quickly and efficiently and allows for great results in the end. I would say our best experience with Ambassify was with customer support, which is always very helpful and responsive. Our every question and doubt are answered quickly and professionally by the team, with frequent updates and great care. Top-notch quality and excellent service indeed!

Pros

Technically, the platform is pretty sound. The platform is quite user-friendly. If we have any questions, we can count on quality support. In general, it's a very handy, user-friendly platform with great support from Ambassify!

Cons

Maybe a bit more integration towards external channels & more possibilities in personalization.

August 2017

Frederic from VELUX Belgium

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

A program that embraces our strategy perfectly, large amount of challenges, easy in use

Pros

The team really thinks together with us to make sure the whole program is aligned with our strategy. Once that's done, it's really easy to find your brand ambassadors and let them talk positive about you. The fact that the software supports multiple languages, we could talk to our ambassadors in their proper language. And we can always count on their great support.

Cons

Getting started with the program took a bit longer than expected, but it's better to have it correctly aligned with your business strategy than to start head over hills and bump on obstacles along the road.

Response from Ambassify

Replied October 2020

Hi Frederic. Many thanks for the review and for the honest feedback. It is true to say that having a strategy in place beforehand, or some ideas to work on right away are useful to get started. However, we have a great customer success team on hand that can help you through this process and point you in the right direction :)

August 2017

Catherine from Bongo / Smartbox Grou^

Company Size: 51-200 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2017

The platform supports content co-creation between brands and advocates.

Pros

Ambassify helped us to identify our super fans and supports the interaction between them and our brand. As we want to give our advocates a say in our marketing strategy, we were looking for a platform that supports interaction to and from advocates as well as the possibility to co-create content with them. The Ambassify platform ticked all these boxes. The results spoke for themselves: Our average deal size almost doubled due to Bongo Star referrals A staggering 1 out of 4 wrote a testimonial when being asked We are now able to efficiently foster sustainable relationships with our advocates, involve them in our marketing strategy and can easily maintain a strong and positive brand image through them. We're also doing this in a multi-lingual way from day one, which was essential for our decision-making process.

Cons

Instagram takes up an important part of our marketing strategy. The Instagram functionalities in Ambassify are rather limited (mainly due to Instagram's restrictions it seems, and during our last session they told us they are working on adding IG possibilities).

Response from Ambassify

Replied October 2020

Thanks for the review, Catherine! We've worked hard on the Instagram functionality and we're happy to say that the Instagram integration is now a fully functioning element within the Ambassify platform.