# CommUnity Software Reviews, Demo & Pricing - 2026 > Review of CommUnity Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/community/personify-community-profile --- [Home](https://www.softwareadvice.com/) / [Community Software](https://www.softwareadvice.com/community/) / CommUnity Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # CommUnity 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CommUnity 4.0 [(12)](https://www.softwareadvice.com/community/personify-community-profile/#reviews) Pricing Starting at $2,500.00 per year Top Alternatives ### About CommUnity CommUnity is designed for the modern member-based organization that wants to foster lasting relationships with fellow members and the organization. This intuitive online community platform allows users to socialize, learn, and collaborate with members. The community platform allows users to easily host a dedicated site to deliver value through the use of content, forums, badges, videos, and more. ## CommUnity User Interface ## Popular CommUnity Alternatives Main Product CommUnity 4.0 [(12)](https://www.softwareadvice.com/community/personify-community-profile/#reviews) Ratings Breakdown - 3.67Ease of use - 3.30Value for money - 4.09Customer support - 3.67Functionality Pricing Starting at $2500.00 per year Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24129)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Alternative Product [Brilliant Directories](https://www.softwareadvice.com/membership-management/brilliant-directories-profile/) 4.8 [(803)](https://www.softwareadvice.com/membership-management/brilliant-directories-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.81Value for money - 4.80Customer support - 4.73Functionality Pricing Starting at $145.00 per month Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5283)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Alternative Product [HOA Central](https://www.softwareadvice.com/product/528596-HOA-Central/) 5.0 [(11)](https://www.softwareadvice.com/product/528596-HOA-Central/#reviews) Ratings Breakdown - 4.91Ease of use - 4.27Value for money - 4.73Customer support - 4.73Functionality Pricing Available upon request Alternative Product [Instagram](https://www.softwareadvice.com/marketing/instagram-profile/) 4.7 [(5180)](https://www.softwareadvice.com/marketing/instagram-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.60Value for money - 4.07Customer support - 4.57Functionality Pricing Available upon request ## CommUnity Pricing and Plans Starting price: $2,500.00 per year Free Trial Free Version Basic $2,500.00 flat rate, per year No plan information available ## CommUnity Features - Popular features found in Community Access Controls/Permissions Alerts/Notifications Chat/Messaging Communication Management Content Management Feedback Management Ideation Member Directory Mobile Access - More features of CommUnity Activity Dashboard Activity Tracking API Contact Database Customizable Branding Discussions/Forums Document Storage Engagement Tracking Event Management Gamification Group Management @mentions Moderation Multi-Language Reporting & Statistics Single Sign On SSL Security ## CommUnity Integrations Blackbaud CRM Integration rated undefined from -1 review Blackbaud Luminate Online Integration rated undefined from -1 review MemberClicks Integration rated undefined from -1 review ThreeSixty Integration rated undefined from -1 review WildApricot Integration rated undefined from -1 review ## CommUnity User Reviews Overall Rating 4.0 Ratings Breakdown 5 42% 4 33% 3 17% 2 0% 1 8% Secondary Ratings Ease of Use 3.7 Value for money 3.3 Customer support 4.1 Functionality 3.7 Have you used CommUnity and would like to share your experience with others? Aditya k. Verified reviewer Information Technology and Services 1001-5000 employees Used daily for less than 2 years Review source Reviewed August 2021 Personify- A go to product 5 Overall it has been really helpful and easy to work daily on this. It has made the work simple to do and also any new user can grab its functionality quickly Ratings Breakdown 5 Ease of use 4 Customer support 4 Functionality Pros: A very easy to use and reliable product for configuring and creating lists for campaign targeting. List created using queries are very easy to migrate through DDP in personify to get final segments to target for marketing or other purpose. Cons: Some automating features would have helped like recreating the same list using a single function rather than creating multiple list using copy function. Read More VR Verified Reviewer Non-Profit Organization Management 11-50 employees Used daily for more than 2 years Review source Reviewed May 2019 Rough price point 3 Previously 4 Personify as a company works to nickle-and-dime the customers. They require CEP hours, and if we hit the maximum the customer manager will refuse to answer calls or emails until the next month. They don't really go above and beyond. It might be tolerable if they had a superior product, however it is hard to use and hasn't met all of our needs. Ratings Breakdown 2 Ease of use Previously 4 1 Value for money Previously 4 3 Customer support Previously 5 3 Functionality Previously 4 Pros: The Personify Community worked decently for our organization, and was scalable for us. Cons: The cost of the software is more expensive than what we had anticipated. In addition, progress on updates that we had requested was slower than what was promised. Read More VR Verified Reviewer 11-50 employees Used daily for less than 12 months Review source Reviewed March 2018 Loved our project manager | Disliked the admin user experience 3 Served it's purpose for the organization's online community at the time, but would choose a different online community solution now. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: It served its purpose as the online community for our organization, which was very group-based. I think it was the cheaper option that the organization went with at the time, but there are other platforms that far out-perform it at similar price points now. I really, really enjoyed working with our Project Manager. He came prepared to our weekly calls, had innovative ideas, was very responsive and helped with compiling data for important presentations. Cons: I can't express how much I disliked the admin/back-end interface. It was extremely difficult to navigate, not intuitive, cluttered and just plain not user friendly. It didn't look anything like the member-facing view, so I was constantly switching between browser windows to see "my view" vs "their view" and trying to hunt down the changes I made. It was exhausting! I consider myself tech savvy and have picked up other platforms far more quickly. I inherited it from a previous employee, so perhaps if you're part of the project and building the community from the ground-up, it makes more sense. Definitely not friendly for newbies. Members had difficulty navigating it as well - particularly when it came to updating their profiles. I'm thankful for our great PM because the community wouldn't have survived otherwise! Read More Joey B. Verified reviewer Education Management 10000+ employees Used daily for less than 2 years Reviewed August 2021 Maximized Engagement Opportunities for Members 5 Personify Community allows us to engage our members wherever they are whenever they want, which gave us the unique opportunity to engage during COVID-19. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: This software is easily customizable using CSS and HTML which allowed us to customize it to our "look". Cons: Integrations with other products are limited. Reasons for choosing CommUnity Customization and P360 Read More SJ Sheila J. Verified reviewer Higher Education 201-500 employees Used daily for more than 2 years Review source Reviewed October 2019 Satisfied: 6 years and counting 4 Among many benefits, the reduction of individualized emails has given our team more time to focus on other aspects of business. There has been a significant impact on our communications team by eliminating the need for email campaigns. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Our online-closed community has become our primary source of communication with clients, collectively and individually. The software provides our clients with greater ROI by giving them direct, immediate access to vetted resources. Before using the software, clients engaged with a limited number of staff members. Now, they have access to all our subject matter experts through discussion forums and private messaging. Clients also benefit through engagement with other customers using the platform. Cons: I would like to see improvements on how notification settings are managed throughout the community. Read More Aman K. Verified reviewer Information Technology and Services 5001-10000 employees Used daily for less than 2 years Review source Reviewed June 2021 A great tool to save your time 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The features of this tool is very simple and intuitive and very user friendly. Connecting it with the DB is also very easy for creating the segments through the query or through the csv files. Cons: It takes a lot of time to process the query and give final segment result. Read More JM Jessica M. Verified reviewer Non-Profit Organization Management 1001-5000 employees Used weekly for more than 2 years Reviewed August 2021 Community is Everything 4 Overall its been great to use the community for various business units to have private discussions and share news. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: That it is visually friendly for business professionals. very secure, etc. Cons: The advanced areas within the backend that it takes to make updates to pages. Organized but could be organized better/easier. Read More AF Alison F. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Reviewed August 2021 Helpful Tool to Build COmmunity 4 Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: I like the ease of the back end - it's pretty user-friendly. A lot of components are customizable as well, which helps in building out our community. Cons: There are certain limitations to graphics that can be used or the layouts of the pages. Read More RB Rebecca B. Non-Profit Organization Management 10000+ employees Used daily for more than 2 years Review source Reviewed September 2018 Perfect for our purpose 5 This was a work in progress that has blossomed and really helped us create a community for our users that is extremely useful and very user friendly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software gives us the ability to customize to our needs. They are very helpful in working with us a client and making this easy for our users. Cons: Not really a con anymore, but it was not as user friendly in the past as it is now. Read More ML Maggie L. Verified reviewer Non-Profit Organization Management 11-50 employees Used weekly for less than 12 months Review source Reviewed October 2019 Works well enough 4 It's easy to keep all projects and conversations in one place Ratings Breakdown 3 Ease of use 3 Functionality Pros: I liked that the projects were grouped by topics. Cons: Email replies didn't move directly into Personify. The dashboard has the latest conversations from people in other companies (I don't really need this). I think other conversations should be grouped as well. I would prefer my dashboard to be a visually user-friendly snapshot of what I'm doing in the platform. Reasons for switching to CommUnity Changed jobs. Read More Showing 1 - 10 of 12 Reviews Load More Reviews ## CommUnity Popular Comparisons [Instagram vs CommUnity](https://www.softwareadvice.com/marketing/instagram-profile/vs/personify-community/) ## See what companies are saying about Software Advice