QuestionPro Communities Software


 

QuestionPro Communities is a cloud-based community management solution that offers customer-panel management, discussion forums, surveys, polls, live chat, feedback management and customer intelligence functionalities within a suite. Android and iOS apps available.

QuestionPro features customer-panel management, which allows users to engage with customers using different channels, such as surveys, polls, live chats and forums. The survey management functionality supports different logics, such as advanced questions and branching. Users can also implement gamification methods such as reward points and badges.

QuestionPro also features community feedback management, which allows users to send feedback surveys on multiple devices such as desktops, tablets and mobile phones. It also enables users to create customized reports and customizable slides based on feedback data.

QuestionPro allows users to integrate with Customer Relationship Management (CRM) solution such as Salesforce and Microsoft Dynamics, which allows users to implement customer feedback mechanism using the customer database.

 

QuestionPro Communities - Community topics
 
  • QuestionPro Communities - Community topics
    Community topics
  • QuestionPro Communities - Gamification
    Gamification
  • QuestionPro Communities - Idea board management
    Idea board management
  • QuestionPro Communities - Survey text
    Survey text
  • QuestionPro Communities - Dashboards
    Dashboards
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

2 Reviews of QuestionPro Communities

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jose from Vepica C.A

July 2018

July 2018

Very good program for survey and information collection online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

collect multimedia data such as photographs, video, audio and location !, is the best virtue of this system 'that is why it is the maximum to perform online enusta

Pros

The possibility of distributing and collecting data anywhere regardless of the location and connectivity, also collect multimedia data such as photographs, video, audio and location !, is the best virtue of this system 'that is why it is the maximum to perform online enusta

Cons

I have been using it for more than six months and I can not find any complaints. I think it is very easy, economical and productive to carry out surveys

Review Source: Capterra
 

Allie from PARfessionals
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Top Notch Survey Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been with QuestionPro for a few years now. They offer a top notch product with tons of great feature.

Pros

Everything

Review Source: Capterra