QuestionPro Communities

RATING:

3.7

(3)

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Overview

Reviews

About QuestionPro Communities

QuestionPro Communities is a cloud-based community management solution that offers customer-panel management, discussion forums, surveys, polls, live chat, feedback management and customer intelligence functionalities within a suite. Android and iOS apps available. QuestionPro features customer-panel management, which allows users to engage with customers using different channels, such as surveys, polls, live chats and forums. The survey management functionality supports different logics, such as advanced questions and branching. Users can also implement gamification methods such as reward points and badges. QuestionPro also features community feedback management, which allows users to send feedback surveys on multiple devices such as desktops, tablets and mob...

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QuestionPro Communities Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

4.5

Functionality

3.5

Most Helpful Reviews for QuestionPro Communities

3 Reviews

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Allie

E-Learning, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed December 2016

Top Notch Survey Software

We have been with QuestionPro for a few years now. They offer a top notch product with tons of great feature.

PROS

Everything

jose

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed July 2018

Very good program for survey and information collection online

collect multimedia data such as photographs, video, audio and location !, is the best virtue of this system 'that is why it is the maximum to perform online enusta

PROS

The possibility of distributing and collecting data anywhere regardless of the location and connectivity, also collect multimedia data such as photographs, video, audio and location !, is the best virtue of this system 'that is why it is the maximum to perform online enusta

CONS

I have been using it for more than six months and I can not find any complaints. I think it is very easy, economical and productive to carry out surveys

Anonymous

11-50 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2019

Immature

PROS

Only the fact that you can create client portals.

CONS

The UI is not easy. The software is very immature to be exposed to the market.