QuestionPro Communities Software


QuestionPro Communities is a cloud-based community management solution that offers customer-panel management, discussion forums, surveys, polls, live chat, feedback management and customer intelligence functionalities within a suite. Android and iOS apps available.

QuestionPro features customer-panel management, which allows users to engage with customers using different channels, such as surveys, polls, live chats and forums. The survey management functionality supports different logics, such as advanced questions and branching. Users can also implement gamification methods such as reward points and badges.

QuestionPro also features community feedback management, which allows users to send feedback surveys on multiple devices such as desktops, tablets and mobile phones. It also enables users to create customized reports and customizable slides based on feedback data.

QuestionPro allows users to integrate with Customer Relationship Management (CRM) solution such as Salesforce and Microsoft Dynamics, which allows users to implement customer feedback mechanism using the customer database.

Community topics
Community topics

Community topics

Gamification

Gamification

Idea board management

Idea board management

Survey text

Survey text

Dashboards

Dashboards

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10



2 Reviews of QuestionPro Communities

Overall rating

4.5 / 5 stars

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jose from Vepica C.A

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Very good program for survey and information collection online

collect multimedia data such as photographs, video, audio and location !, is the best virtue of this system 'that is why it is the maximum to perform online enusta

Pros

The possibility of distributing and collecting data anywhere regardless of the location and connectivity, also collect multimedia data such as photographs, video, audio and location !, is the best virtue of this system 'that is why it is the maximum to perform online enusta

Cons

I have been using it for more than six months and I can not find any complaints. I think it is very easy, economical and productive to carry out surveys

Review Source: Capterra

Allie from PARfessionals

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2016

Top Notch Survey Software

We have been with QuestionPro for a few years now. They offer a top notch product with tons of great feature.

Pros

Everything

Review Source: Capterra

Displaying 1 - 2 of 2 reviews