QuestionPro Communities software


2 reviews(4.5/5)
2 reviews(4.5/5)

QuestionPro Communities is a cloud-based community management solution that offers customer-panel management, discussion forums, surveys, polls, live chat, feedback management and customer intelligence functionalities within a suite. Android and iOS apps available.

QuestionPro features customer-panel management, which allows users to engage with customers using different channels, such as surveys, polls, live chats and forums. The survey management functionality supports different logics, such as advanced questions and branching. Users can also implement gamification methods such as reward points and badges.

QuestionPro also features community feedback management, which allows users to send feedback surveys on multiple devices such as desktops, tablets and mobile phones. It also enables users to create customized reports and customizable slides based on feedback data.

QuestionPro allows users to integrate with Customer Relationship Management (CRM) solution such as Salesforce and Microsoft Dynamics, which allows users to implement customer feedback mechanism using the customer database.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

2 Reviews of QuestionPro Communities

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  • jose from Vepica C.A

    July 2018

    Very good program for survey and information collection online

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    collect multimedia data such as photographs, video, audio and location !, is the best virtue of this system 'that is why it is the maximum to perform online enusta

    Pros

    The possibility of distributing and collecting data anywhere regardless of the location and connectivity, also collect multimedia data such as photographs, video, audio and location !, is the best virtue of this system 'that is why it is the maximum to perform online enusta

    Cons

    I have been using it for more than six months and I can not find any complaints. I think it is very easy, economical and productive to carry out surveys

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Allie from PARfessionals

    Number of employees: 2-10 employees

    December 2016

    Top Notch Survey Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been with QuestionPro for a few years now. They offer a top notch product with tons of great feature.

    Pros

    Everything

    Review Source: Capterra
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