About Workplace from Facebook

Workplace is a communication tool that connects everyone, whether they’re behind a desk, in front of customers, or working from home.

Share important updates with teams, regions, or companies in official Groups. Send instant messages and make video calls in Chat. Hold virtual meetings with up to 50 colleagues in Rooms. Make company announcements more authentic and engaging with live video broadcasts.

Workplace also integrates with existing business tools, including Office 365 and G Suite, to provide a secure and productive way for people to share knowledge, work together, and build communities.


Supported Operating System(s):

Web browser (OS agnostic)

951 Reviews of Workplace from Facebook

Average User Ratings

Overall

4.35 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(515)

515

4 stars

(293)

293

3 stars

(111)

111

2 stars

(25)

25

1 stars

(7)

7

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 951 results

July 2019

Dilraj from Click Labs

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Facebook .. for work :)

Overall experience was very good. Workplace was like a really cool place for different team members to discuss daily office work rather than using some mundane office software.

Pros

The workplace is actually social networking for work. Its really convenient to use across the company and different team members can be tagged for any work to be assigned to them. The workplace posts can be directed to all the team members for passing on the vital information and discussions on the topic can be done using the comments section, just like the Facebook. The team events can be shared live on the platform also along with other facebook features available like chat etc.

Cons

The overall experience with software was really good but the one thing which is missing is keeping track of the tasks assigned to different team members by tagging them in a post.

September 2019

A.L. from Executive Marketing Director for Our Write Side

Verified Reviewer

Company Size: 11-50 employees

Industry: Writing and Editing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

September 2019

A Function Workspace for Teams

Overall, Workplace did what we needed it to do and provided us with a functional, no-frills communication board to organize our projects.

Pros

What I like most about Workspace was the ease of communicating with entire teams set up based on individual projects. It allowed for a better workflow inside teams and from one team to the next.

Cons

What I liked least was the very limited features and the inability to have basic admin controls without upgrading. Removing nonactive team members was difficult and created a bit of an issue.

Reasons for Choosing Workplace from Facebook

We chose it because it's simplicity made it easier to get all of our staff in one place. Management would have liked a program with more functionality but this was a good compromise.

September 2020

Alicia from Eastern Carver County School District

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

This software is below average compare to other solfware.

This is an okay software, however is it not reliable because not many Employers use this software so not all jobs that you see on Indeed or other software is not there.

Pros

I love that I am able to look for jobs outside of other professional jobs software such as indeed and monster jobs.

Cons

I use this software as a second hand search after I search indeed and other job software. I feel like not many available jobs are in there, only Employers who might use the software. It is not reliable because not all Employers use this software.

September 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

September 2019

Works just like Facebook!

Overall, I had a good experience with Facebook Workplace, and I definitely see the value of using it for an organization. It makes work a little more exciting and keeps members of the company engaged and integrated. However, it is also quite distracting and steers people away from the seriousness of work as they associate this with Facebook.

Pros

I liked the fact that it is incredibly easy to use this software! As long as you have used Facebook before (which I'm sure everyone has at this point), it's not difficult and won't take long for you to get used to how Facebook Workplace works. You can have a platform where all the members of your organization are included, but also make separate groups for different projects or teams. There's also the usage of video calls, calendar events, live broadcasts, chats, and so on. The news feed also keeps you connected with your other co-workers, and the entire system just seems really fun and light, and tries to make work a little more pleasant for everybody.

Cons

I think what was negative for Facebook Workplace is the mentality that people have towards this software. I found it difficult for some people to separate Facebook from Workplace and therefore it was difficult for them to take it seriously, and instead only viewed it as more of social media platform, and still direct their work somewhere else. This takes away from the whole point of fully integrating the company and its work and people into this platform.

October 2020

Bruno from Cognizant

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Computer Hardware

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Best solution to maintain great communication in the company

My experience with Workplace is excellent. A complete system, fully integrated between desktop and mobile application, Very complete in terms of organization charts, which makes it a lot easier when we need to find someone specific within the company. I recommend it for medium and large companies that want to encourage better communication internally.

Pros

I love that the workplace is able to integrate all the company's communication channels in a friendly and inviting interface. In addition to being easy to use, as it is exactly like Facebook, the quality of the service provided is excellent, and with several differentials, such as support for Groups and Video Call through Workchat.

Cons

If there is anything that could improve in the workplace, it is speed on workchat. When we send or receive a very large amount of data it is very slow, and this causes other areas of the system to be slow as well. Remembering that this only happens when I send and receive with a large volume of data.