Orderry

RATING:

4.6

(27)

About Orderry

Orderry is a cloud-based inventory management application suitable for small to midsize businesses specializing in repair and maintenance services. Features include ticket tracking, inventory tracking tools, telephony services and point of sale functionality. Work can be tracked through the ticketing feature, and tickets are displayed in a table based on ticket status such as under repair, ready, issued and pending. Users can search for tickets based on number, item, customer name and customer phone number. Parts and merchandise are designated by category and SKU, and users can organize and move merchandise between locations to account for resource allocation. Point of sale features allow users to accept payment, print receipts and invoices and manage business...

Orderry Pricing

7-day free trial, no credit card required. Hobby: from $39/mo Startup: from $69/mo Business: from $99/mo Enterprise: from $199/mo

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Not Available

Telephony
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Orderry Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Orderry

1 - 5 of 27 Reviews

User Profile

John

Verified reviewer

Telecommunications, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Awesomesauce

PROS

Just love it. Tried many others and this is the easiest and most extenisible.

CONS

Can't really think of anything! We love it.

Dmitry

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Convenient product that solves basic everyday tasks

Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.

PROS

Almost all daily tasks are automated and do not require the participation of a manager.

CONS

Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.

Reason for choosing Orderry

We had used your first (Russian) version since the time it was a "row" software. So when searching for repairshopr replacement, first of all had checked Orderry and decide to try.

Reasons for switching to Orderry

Repairshopr has terrible inventory unit. Totally impossible to use and was no any future planes to improve. Even they have a list of options Orderry dont have, it was main reason. For example, Repaishopr cn make search in FULL database. We can but a serial number in case description, or in text line of invoice a year before, and found all that document in one second. This options we are missing much.

Vendor Response

Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day. Speaking of integrations missing, here are some comments from our product development team: Card payment terminals are our main focus for the coming versions. We are currently working on the API with webhooks and the integration with any marketplace/online store that can synchronize via xls import. To integrate with international accounting services, we've already released the tax functionality within the coming updates, we will be able to complete this integration. So, stay tuned ;-) The full database search option is now listed in our roadmap as a feature request. UPD. As for now, Orderry offers direct integration with two popular accounting software—QuickBooks Online and Xero. It allows you to sync invoices, clients, stock items, and taxes between the systems automatically (or manually if needed). This integration is available in all subscription plans (except the basic one) at no additional costs.

Replied August 2023

Paul

Automotive, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed February 2024

Love some aspects, wish there was more customizations available

We don't mind it, but haven't found anything better out there so we are happy staying with it for now.

PROS

We like that we are able to create work orders and easily push these over into invoices that we can print out for our customers. We also really like the fact that we could customize the different templates.

CONS

We don't like the how you are unable to organize line items within a Work Order. For example, if we are doing a full service, replacing a clutch, and replacing a shock, plus we buy a ton of parts, we ideally want to be able to organize the Work Order/Invoice into groups so the customer can see all the shop supplies used in the service, then see the parts used for the clutch repair, etc.

Levi

Maritime, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2024

Works good for Boat service

We could set it up ourselves and get going on it immediately. It has been so easy to use.

PROS

It’s customizable. Its affordable. Its easy to use. We can do everything we need to complete and invoice while out mobile. I love that we are able to enter in one time items, and then decide if they are going to be a part of the permanent menu or one time use. It is really helping with building out our menu quickly.

CONS

Its missing some features that we would like, such as making basic canned jobs that are made up of specific parts and labor, that we can reuse

Reason for choosing Orderry

Its Price was within our startup budget. Had enough features, and was mobile friendly

Reasons for switching to Orderry

We wanted something that was not so terrible to use, was mobile friendly, and more affordable

Mikey

Consumer Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Great CRM software

Very happy with the service and recently integrated phone call logging from a third party service.

PROS

Love how it’s tailored to Phone Repair shop. Easy to set up and very competitively priced. Online chat has been a massive help when I’ve needed it.

CONS

There were a few tasks I would have liked to edit, but have got used to the setup - it doesn’t bother me

Reason for choosing Orderry

Price and being able to edit so much. And great to start with phone repair format to make it as easy as possible.