SmartCenter
About SmartCenter
SmartCenter Pricing
Prices in Rupees, starting at INR 2,999 per year.
Starting price:
$3.00 per year
Free trial:
Not Available
Free version:
Available

Most Helpful Reviews for SmartCenter
1 - 9 of 9 Reviews
Nitin
Verified reviewer
Computer Hardware, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Revolutionizing Repair Businesses by Using Bytephase
Bytephase has transformed our repair business operations with its convenient iPad sign-in feature, streamlined ticket creation, and efficient invoice and stock control. the software continues to improve and meet our needs.
PROSiPad sign-in feature, streamlined ticket creation, comprehensive invoice and stock control.
CONSLimited options for customization, no delete option for job, sale need options for invoices
Vendor Response
Thanks for feedback, it means a lot, we will put efforts to address all your needs.
Replied June 2023
Vikram
Computer Hardware, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Streamlined Customer Login Features
It allows me to provide transparency to my customers by giving them the opportunity to review and approve quotes before any work begins. This level of communication and trust-building is invaluable. Additionally, the ability to capture device images before and after repair has been a game-changer. It not only helps document the condition of the devices, but also showcases the quality of my work to my customers. This feature has set my repair business apart from the competition. I couldn't be happier with my overall experience using BytePhase.
PROSQuotation approval/rejection via SMS, Email, and WhatsApp for enhanced transparency, Ability to capture device images before and after repair, Sets repair business apart from the competition.
CONSLack of dedicated mobile app or responsive mobile-friendly interface.But continous improvement is done by team
Vendor Response
Thank you for sharing your positive experience with BytePhase! We're thrilled to hear that our software has allowed you to provide transparency to your customers through quotation approval/rejection via SMS, Email, and WhatsApp. Building trust and facilitating communication with your customers is indeed invaluable. We're delighted that the ability to capture device images before and after repair has been a game-changer for you. It not only helps in documenting device conditions but also showcases the quality of your work to your customers, setting your repair business apart from the competition. We're glad to have contributed to your success in this way. We understand your feedback regarding the lack of a dedicated mobile app or a responsive mobile-friendly interface. Rest assured, our team is continuously working on improving our software to meet the evolving needs of our users. We appreciate your understanding and patience in this regard.
Replied June 2023
Prakas
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
The best software ever! Great Features! Become a key part of our business's growth!!!
Overall Experence is greate i am using this software from long time manily due to Own branding and Oen Subdomain as a business owner i feel like its my own software. I also like that customer can also log in and see their tickets in real time. I highly recommend this software to any Repair business
PROSGreat Software choice For Repair Business, Many Usefull Featues are Available , mainly the Own Subdomainand own Brnding Is Great.
CONSMapping to parts can be challenging at times, but the support team resolves issues instantly.
Reasons for switching to SmartCenter
Support and Poor Upgradation in Features
Vendor Response
Thanks you for your feedback, we will address all your concerns shortly.
Replied June 2023
Rizwan
Computer Hardware, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Easy to use
Job workflow setting is very much useful in this software also Bulk payment feature helps alot to manage Payment in both Sale and Jobs
CONSThere is no such any cons to tell but if it's necessary so I would suggest to simplyfy purchase module more
Yogeshwar
Information Technology and Services, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Make Repair Business simple
Bytephase simplifies my business managements. Payments are smooth, and the job flow options are a useful thing. I feel Lucky to have Bytephase in my business.
PROSManaging my repair business is very easy with Bytephase. Changing status, assigning tasks, private notes and many more features works in very simple way
CONSThe mobile app may look prettier if worked on it's UI. The UI for Mobile needs to Improve Otherwise good software
Shweta
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Empowering Laptop Repair Businesses
BytePhase has enhanced our customer satisfaction by providing a transparent quotation workflow. Although customization options could be expanded, the software's functionality and communication channels are commendable.
PROSEffortless ticket management, customizable repair statuses, seamless export to Excel, convenient quotation approval via SMS, Email, and Whatsapp.
CONS"Required Improvements in Reports ad charts and also want some more filters "
Vendor Response
Thank you for your positive feedback on BytePhase! We're thrilled to hear that our ticket management system and transparent quotation workflow have enhanced your customer satisfaction. We appreciate your recognition of our seamless export to Excel feature and convenient quotation approval via SMS, Email, and Whatsapp. We value your suggestion for expanded customization options and will consider it for future updates. Thank you for choosing BytePhase, and please feel free to reach out to our support team with any further suggestions or questions.
Replied June 2023
shahnawaz
Computer Hardware, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
Enhanced Security and Privacy -BytePhase User
BytePhase is an amazing software that simplifies the intake process, provides essential information, and offers excellent customer service. While there are some bugs and limitations, the support team promptly addresses them.
PROSConfigurable permissions ensure secure access control. Private notes for additional information and context. Activity logs for tracking repair progress.
CONSRequired time to get familier with software, not having any delete option other than this software is best.
Vendor Response
Thank you for your detailed feedback! We're delighted you appreciate BytePhase's enhanced security features, configurable permissions, and activity logs. We'll continue to enhance user experience based on your insights.
Replied August 2023
Akash
Computer Hardware, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Delivering Exceptional Customer Service
BytePhase has been a great software choice for our business. The excellent customer support, prompt bug fixes, and continuous software improvements have made our experience exceptional. BytePhase's dedication to customer service and software enhancements have made it a reliable and preferred option.
PROSExcellent customer support, prompt bug fixes, continuous software improvements.
CONSSmall UI issues Required Improvemnets also need improvement in outsourced feature.
Vendor Response
Thanks for your valuable review
Replied June 2023
Paritosh
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
BytePhase CRM - Empowering Customer Experience
Client login feature for direct access to repair tickets, quotations, invoices, and comments, Strengthened customer relationships and loyalty.
CONSThere's a lot to setup, and Take a time to understand features because have lot of customize settings, but worth it!!!!
Vendor Response
Thank you for sharing your feedback! We're thrilled our CRM enhances customer connections. We're working to simplify setup processes.
Replied August 2023