About Callbridge

Callbridge is an online meeting software. Meeting transcriptions are powered by AI. Callbridge can automatically record your meetings and create transcriptions. Its complex algorithms identify different speakers and is able to give a sentiment analysis for your entire meeting. There are zero downloads. Simply copy and paste your meeting URL into your internet browser. No downloads for any parties, not even the host. Brand your portal and conference calls with our easy-to-use branding tool. Upload your logo and colours and even get a custom greeting. Make your brand front and centre!


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10 Reviews of Callbridge

Average User Ratings

Overall

4.7 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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July 2021

Kapil from Ivory Education Private Limited

Verified Reviewer

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

The Best Conferencing Solution

Our overall experience with CallBridge has been excellent. They are refreshingly different and deserve to go places.

Pros

I have been with the conferencing industry since 1996 and have used almost every other product in the market. Compared to their competitors, Callbridge is the best product. It is robust, sturdy, and has excellent support. It is also continuously updated and enhanced with new features. It is also inexpensive.

Cons

I would have preferred open API access to help us integrate applications.

Reasons for Choosing Callbridge

Better product and support

Reasons for Switching to Callbridge

Better product and support

Response from Iotum

Replied July 2021

Thank you Kapil!

June 2020

Greg from Federation of Canadian Naturists

Company Size: 11-50 employees

Industry: Civic & Social Organization

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Great for Small Business or Organizations

Initially, we had problems with sound quality. This was eliminated with the use of headsets. The service CallBridge provides is great. We use teleconferencing about 25 times a year with less than 20 participants. CallBridge has fulfilled our needs admirably at low cost.

Pros

Simple to use. Great quality sound and video. Ability to use computer or phone to join the conference. A lot of local call-in numbers across the country and world with more being added often.

Cons

Maximum participants is 100 online and 100 phone-in. Not enough for our AGM.

Reasons for Choosing Callbridge

CallBridge was a low-cost solution that gave us ease of use, quality and reliability.

Reasons for Switching to Callbridge

We wanted a lower cost solution with more capabilities.

Response from Iotum

Replied July 2020

Thank you for taking the time to give us your review, Greg! We're very happy that you liked the conferencing experience on Callbridge!

July 2021

Ann from Baccarat Masters

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

July 2021

Enjoy Callbridge and AI transcript

Very Satisfied.

Pros

The technical staff worked with me on some distortions on several lectures. It was finally fixed and I will keep Callbridge. Customer Support and Technical Support is great.

Cons

I had distortions on several Lectures and that required some re-recordings. Very time consuming.

Reasons for Switching to Callbridge

transcription thru AI

Response from Iotum

Replied July 2021

Thank you for the feedback Ann!

July 2021

Kelly from Cross Worlds Ministries

Company Size: 1 employee

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2021

Grateful to use Callbridge four times a week

We are grateful for this product and I have no trouble recommending it. May I recommend that new users know how to teach their members how to mute and unmute themselves considering that land line phones have different features. I am aware that people have left our call because of background noise. I should state that we never use the video feature. Many of our members have been very grateful to be able to participate in our services during a time when they could not attend a local church so for that we are immensely grateful.

Pros

I can open a meeting from my cell phone in less than 60 seconds. With the touch of three points I am fully running. The ease of access is commendable. Several have remarked that they like being able to dial a local number to access our call even though they are in different provinces.

Cons

My greatest challenge is when I open the meeting and I am aware that others are on the call but no one can hear me. I leave the meeting without ending the meeting, come back in, enable my speaker, unmute everyone, again and again. There are times when I do not have to do this but there are times when I do it three and four times. Sometimes the other people on the call can hear me saying hello but I do not hear their response back and there are times when they do not hear me but they know I am on because they hear the automated voice saying that the calls are on muted, now unmuted, and muted etc. Several times I have ended the meeting and begin at the beginning to start a new meeting. What surprised me was that when I would “End of the meeting“, and start a new meeting, that I would re-enter the same call that the other people had not left. So even though I ended a call and started a new one but the people had not left the first call, I was able to join them without them having to dial-in again. We are not sure why but different members will have different sound quality. Some tell us that there is static on the line while others are saying their sound is perfect. Land line users seem to have better reception. While using my laptop I can still have the same problems but I found it disturbing when in the middle of a call my camera turned on without me touching my computer. This last Sunday during our service a member texted me advising me to mute everyone but nothing worked.

Reasons for Choosing Callbridge

Cost and your available features

Response from Iotum

Replied July 2021

Thank you so much Kelly!

July 2021

Sara from Dundurn Press

Company Size: 11-50 employees

Industry: Publishing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2021

Easy to use and super supportive!

My overall experience with Callbridge has been excellent. The support staff is always extremely helpful when you have questions. They are also always improving it by considering feedback as I have seen the addition of some suggestions members of our team have made.

Pros

Callbridge is very easy to use. I really appreciate that it does not need to be downloaded to your computer, you can use it from your browser very effectively which makes it much easier when setting up meetings with external contacts. The recent addition of the google calendar add on feature is also very appreciated as it has streamlined our meeting scheduling process.

Cons

When we first started using Callbridge there were occasional technical issues when external contacts were trying to join the call, it would sometimes stop them from connecting to audio. The technical support team however was always extremely responsive and investigated all of these issues thoroughly. A small thing that I would love to see happen is the ability to remove your own video from your screen when in gallery view (an option that I know exists on other video conferencing platforms) as I find I sometimes distract myself when in a galley view meeting.

Response from Iotum

Replied July 2021

Your support is so appreciated Sara!

July 2021

Allison from Metro New York World Ministry

Company Size: 201-500 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

July 2021

Evolving

Pros

Control and recognition of the participants and who is allowed to speak There are more that one number that can be used to call into the conference

Cons

That you cannot recognize or identify any of the speakers who are on as only the logo appears Also when someone is unmuted the screen move up to those unmuted and if there are several participants to unmute you have to keep moving the screen down each time The time when a participant join is not seen

Response from Iotum

Replied July 2021

Thank you Alison, we appreciate your review and your support!

July 2021

Moshe from Belz Community Center

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

July 2021

Great Conference Recording system

The clarity of the recording is amazing

Pros

The Schedule daily meetings are great, Getting a recoding code for each time, and a email.

Cons

The audio for background when you call in doesn't work the upload properly, and SMS reminders for participants are not working well

Response from Iotum

Replied July 2021

We appreciate your business and support Moshe!

July 2021

Richard from RJAJ Consultants Ltd.

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Very Easy to Use and Reliable

We primarily use it for group conference calls with individuals that have never used the service and have never had an issue with and end user understanding what to do. Our experience has always been good.

Pros

I was drawn to this software as I find it the easiest to use and most intuitive

Cons

There is nothing that I dislike about the software

Reasons for Choosing Callbridge

We chose CallBridge due to both reasonable cost and ease of use.

Response from Iotum

Replied July 2021

Thank you Richard, we so appreciate your support!

July 2021

Grant from Makara mining Corp

Company Size: 2-10 employees

Industry: Mining & Metals

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Easy on line meetings

Getting information easily to and from our business partners and employees, in a relaxed friendly manner even with those you are not inclined to use electronic media due to health or age problems

Pros

Easy to use, quality video and speech, compares very well to other packages

Cons

More interaction with the user initially would have been helpful

Reasons for Choosing Callbridge

Perhaps better advertising by Callbridge and Zoom had problems with video quality initially

Response from Iotum

Replied July 2021

Thank you Grant!

July 2021

Matthew from Church at the Mission

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2021

Call bridge is excellent for video and audio quality

It has been positive. It is by far the best platform for teaching music lessons due to its superior audio and it’s high quality recording

Pros

Callbridge is excellent for video and audio quality

Cons

I have had difficulty setting it up and using it, but your tech-support is fast and superb and they helped me get up and running

Reasons for Choosing Callbridge

Superior audio quality

Reasons for Switching to Callbridge

Needed better audio quality

Response from Iotum

Replied July 2021

Many thanks Matthew!