About Indeni

Indeni is a cloud-based network monitoring solution which assists medium to large-sized firms with collecting and analyzing performance and configuration data. Its key features include issue tracking, troubleshooting, ticket management, and compliance.

The application comes with a module which enables users to manage historical data by defining recurring tasks and scheduling hourly, daily, weekly and monthly backups from multiple firewalls, router and web proxy vendors. Team members can use this system to assess device health on the basis of parameters such as connection limits, the status of ports and DNS response time. It allows users to verify if devices comply with organizational standards and analyze outages and performance issues.

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Supported Operating System(s):

Web browser (OS agnostic)

13 Reviews of Indeni

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(7)

7

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

March 2018

User Profile Picture

Arun David from SunArc Technologies

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

It is a nice product. We could get the whole device info on a click. Management of devices is good.

Pros

Alert generation mechanism and the way to manage by setting our own rules for device management. Setting up the environment and the functionalities are user friendly.

Cons

The time to do the interrogation of devices. But I guess the mechanism behind it and the process it is doing at the background to hit the device, process the info and to bring it up on a click is so good and quicker than the time it should take on other systems.

September 2018

jayathi from Virtusa

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Identify and solve problems with monitoring capabilities.

Great device problem solving application.

Pros

'Indeni' comes with great customer support and simple user-interface. very easy to setup because it doesn't require higher system requirements. It consist valuable features such as Dashboards, Ticketing systems, Performance benchmarks, Email & Phone notification facilities, Analysis Reports, Device summary reports. Currently i'm working with windows platform. But it works with Mac also. Price packaging are Quote based and affordable and compatible for any business type(large or medium). Also training materials are very good and they provide live support for users if they need any help.

Cons

I didn't catch any issues so far. Actually it helps to fix problems very fast. Love it.!

August 2021

Peter from Self employed

Company Size: 2-10 employees

Industry: Architecture & Planning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

August 2021

My views of indeni

My overall use was a positive experience.

Pros

What I liked most about this product is it's uses.

Cons

What I didn't like is the simplicity it could be a little more intrusive.

Reasons for Choosing Indeni

Because the price was fair and it's relatively new.

June 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

June 2018

Easy to use

Pros

The app is easy to use and pretty intuitive. Custom support is good too, so that's another plus for the app.

Cons

I do not like the pricing. Perpetual licensing would be more appealing to us. Other than that no complaints.

March 2018

Peter from Softcat

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2018

A fantastic tool for reducing workload and increasing uptime

Pros

Simple Graphical interface Customisable alerts Great support staff Easy to set up and use Customisation potential Great graphing utility of stored data - useful for analysis

Cons

False positives alerts need further work Device backups removed from product - will be re-introduced at some point