We use DCImanager to provide dedicates servers to end customers. At the moment, we have around 1000 servers, therefore, without an automated system, this is hardly possible. So DCImanager helps a lot. I can recommend the platform to anyone, who needs to automate and manage server infrastructure whether it’s a service provider or any other type of company with server room/DC.

Our company has two remote locations (two data centers). Thanks to the locations feature we can separate OS images for each location and not to drive traffic from one DC to another. It also gives us a single access window for both locations which is really convenient. The latest version of DCImanager has a modern user-friendly interface. It is very convenient and intuitive for both admins and clients. Hardware diagnostics and autoinstallation save a lot of time, making life easier for admins. We use integration with Cisco network equipment, sockets controlled (APC), and IPMI. Clients see traffic statistics, can reboot their equipment and connect to the console via IPMI. This is often extremely necessary for customers. DCImanager is natively integrated with the billing platform (in our case, it’s BILLmanager). If clients do not pay for the services, the servers are turned off. When services are deleted, the servers are automatically overwritten and disabled, traffic is transferred to the billing system for calculation.

I am not completely satisfied with the way DCImanager handled IP addresses management. I saw on ChangeLog that this feature was improved by the team in August, but hadn't yet had time to test the changes.

DCImanager has a full "gentleman's kit": full management of server, virtual and physical network, recovery and diagnostic templates, statistics and reports. Nevertheless, we especially like the way the product implements automation of server sales. We have integrated DCImanager with the billing platform so that customers could automatically buy servers with the necessary settings and configurations. Just imagine, our admins no longer need to manually diagnose servers, check settings and much more. The panel itself finds the right equipment for the configuration, installs the necessary software, generates client access and more. We began to save a lot of time on these routine tasks, plus increased our customer service, as the time from ordering to provisioning of the finished server was reduced.

Developers of DCImanager listen to the opinions of their users, adding the most popular and relevant features. Therefore, the product is always in line with the spirit of the times. In addition, I want to note the high level of related services, such as documentation and support services, they are not directly a part of the product, but the level of satisfaction with the product depends heavily on them. Thirdly, DCImanager has a cool API system, the documentation describes all the requests in detail, is easy to understand and implement them independently.

The product is new, and some features are still missing. However, we have confidence in this company, because we have been using the previous version of DCImanager for many years, and we are sure that the new generation will be no worse.

Developer team with totally wrong logic, which does not listen the needs of their clients, the users of DCIm software. We have to deal everyday with the bugs which they do not want to fix because they think that those bugs are fine like that, but those same bugs are lowering performances of dedicated servers which leads at the end to cancelling of the service by the users, and creates bad reputation of the company. If you don't want to get in the trouble because of this as I did, run as far as you can from these inexperienced developers who don't even know what the RAID is.

a horrible experience with software and developers...

DCImanager helps FirstVDS to manage thousands of pieces of equipment in two data centers with different network topologies. The platform automates dozens of work processes for us, including: remote management of servers, switches, PDU; control of equipment operation in 2 data centers from a single ecosystem; notification about the infrastructure problems; server provisioning automation; limited client access to servers. The DCImanager development team is attentive to feedback. The product regularly gets new features and improvements. It is also great that ISPsystem pays attention not only to the technical aspects of the platform but also to the UX. We have extensive experience with software for administrators and engineers - the DCImanager interface can be a good example for other software developers.

The most important advantage of DCImanager is its versatility and multi-vendor functionality. We don't have to use different software to solve highly specialized tasks. But I would like to especially highlight the set of capabilities for network management. We have 2 data centers. One DC for 60 racks with L2 topology. The second DC currently has 50 racks, 2000 servers, and 20 units of network equipment with L3 topology based on the Leaf-Spine architecture. With the help of DCImanager, we were able to combine these 2 data centers and now manage them from a single ecosystem. With DCImanager, we have the opportunity to expand the infrastructure conditionally endlessly without affecting customers. The quality of customer service has improved. We now have the ability to replace equipment without affecting customers. On average, a server is issued to clients in 10 mins, and this doesn't require an engineer's time.

We've been using DCImanager in our work for a long time. For this reason, at the moment we are simultaneously using the previous generation of the platform in one data center, and the new generation in the other. This imposes certain inconveniences - primarily for DC engineers. But given the plans of the development team, we plan to solve this problem by the end of 2020.

All ISPsystem products integrate perfectly with each other. VMmanager, DCImanager, Vepp - all this is assembled into a single platform that covers most of the business needs for network software. Especially when managing serbers in different parts of the world. It is pleasent and conviniet to use the cpmpany's products due to a simple interface, clear logic of work and a competent support team. The development team greatfully receives feedback. Reasonable wishes and suggestions of users are taken into account and implemented by the developers. For example, in Q3-Q4 2020, the plan to add notification to Slack.

The most useful feature is the managment of servers in diffrent locations, in our casw a warehouse in China and 2 offices in Russia. The administrator does not need to be near the servers, it is enough to install the platform and all the information will be presented om a conveniet dashboard. There is no need to create an additional equipment inventoru system, everytjing is built into DCImanager. The platform provides management of the physical infrastructure, wich in turn is udes by us to manage warehouse balances, a cargo control system, a website, CRM, accounting and other services.

Some important features, including server power statistics, are still in development. However, ISPsystem presents a development plan in advance, and the specific terms can always be clarified with the sales team.