About Appen

Appen is an artificial intelligence (AI)-enabled solution that helps businesses across automotive, retail, healthcare and other industries streamline data extraction and natural language processing (NLP) operations. It enables organizations to configure workflows, conduct speech analysis and deploy machine learning (ML) models.

The application allows managers to track projects, generate reports and collect and store training data in a centralized repository. Appen comes with an application programming interface (API), which lets businesses integrate the system with several third-party platforms.

Pricing is available on request and support is extended via phone, email, documentation and other online measures.


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8 Reviews of Appen

Average User Ratings

Overall

4 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(2)

2

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 8 of 8 results

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February 2021

Peter from Morringaa Foods

Verified Reviewer

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Appen Remote Jobs

Pros

The best thing I like about Appen is the opportunity to work on different projects at the same time. They offer great opportunities like Translation, Transcription, search engine evaluators

Cons

They have not con. They are a great company

May 2021

Tiurma Vivi from Self-Employed

Company Size: 1 employee

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

May 2021

Appen User Review

Until now, I still use Appen as one of platforms that can generate extra money for me, flexible work time , good payment and easy to operate. There also some tasks that doesn't take much time to finish so I can take several jobs at once and of course I makes more money. So overall i will highly recommend this app to my friend and family who wants to earn extra money from home

Pros

Appen is a platform to find a side job or more pocket money but not fast money. how to use and registration process also very easy depends on their qualifications. They also provide a training forum or event for new users which will beneficial to increase the agents/contractors personal skill

Cons

the weakness of this software is that there is no certainty of long-term work contracts and also not all agents or independent contractors can get new projects / work assignments, and the waiting time for one project can be very long, depending on the project itself. Some are fast and some arent

November 2021

ayse from Makah

Company Size: 1 employee

Industry: Translation and Localization

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

5.0

November 2021

hard training for work

Pros

I like have a multiple choice to work. Various projets, we have the choice

Cons

So long trainings hours, sometimes 8 hours, qualificztion tests etc.

November 2020

User Profile Picture

Shari from Modsquad

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Telecommunications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

November 2020

Lovely Software For Remote Workers

Pros

This software is quite easy to navigate and most of the action is done through the app on your mobile device, the mobile recorder. It has a social community that you can use to interact with other appen users and you're able to complete your own invoices for work done.

Cons

As a new user I had no idea of how to get paid for work that was done as I was not assigned to any teams or managers to guide me through using this software efficiently.

February 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2021

Appen is awesome

Pros

This software and website has made it very easy to find and hire people for different jobs, there are plenty of jobs available and you can post a gig for other people to work. I myself have used this software and its mobile recorder very easily. The website is easily navigationable and easy for the eyes.

Cons

The most time consuming thing about appen is the amount of paperwork you have to read and fill out before applying for a job.

March 2021

Giselle from Nissan

Company Size: 10,000+ employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

3.0

March 2021

Needs improvement

It is simple, it gives you options, but needs improvement with the mobile integration and support response.

Pros

I like that integrates mobile usage with the app, you have the option to search for a specific project, or you can see all the projects and choose one to work with, the interface is simple so it makes it kind of intuitive.

Cons

Even when you are applying for mobile projects, sometimes you just need to get on the desktop version because on the mobile app you just can't see them or look for them, so i think there is need for improvement on the integration.

July 2021

ANDREI from Self Employed

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

3.0

July 2021

The website is good, the mobile app could be better

Good experience overall but it should save more time for contractors.

Pros

I connect at least once a month on Appen as a contractor and user. I have already performed data entry tasks, recording and uploading documents. The website work fine.

Cons

I had some trouble with the mobile app, I had to make two requests for support. Also, it is not clear how I can perform tasks being in Brazil and French as my main language. It should be easier to move from one country to another as your location can change during the year.

April 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

April 2021

Appen - Great work flexibility

Great flexibility and wide variety of choices offered by Appen. Work at your own schedule with Appen.

Pros

Great that Appen offers so many tasks which can be done as part-time if one wants to earn some money.

Cons

Customer support can be improved. The reply to emails should be faster.